Re: New USPS Bug Nov 2007
I used the patch, and it seemed to work, but now we're getting customer complaints that USPS is forcing express mail again. Should I re-try the patch again, or is there something else I can do? I'm sure you probably need more info (I'm running 1.3.7) but not sure what else to include...
Thanks in advance!
Re: New USPS Bug Nov 2007
Yes, more info is needed.
Have you tried it yourself to see what's happening?
Re: New USPS Bug Nov 2007
Tried it myself, and it's still forcing express. I'm going to re-install the patch and see if that fixes it.
Re: New USPS Bug Nov 2007
Be sure to REMOVE and INSTALL the USPS shipping module once you load the new files ...
NOTE: Write down your settings as they will all be removed when you hit REMOVE ...
Re: New USPS Bug Nov 2007
Re-moved it, re-installed, and re-configured. Still forces express.
Two questions that I think it could possibly be though:
1.) When I called USPS to have my account switched over to the production server, it was already on the production server from last time. Do I need to switch to the test server, re-install, and then have it moved back to production?
2.) I removed the module from the Zen-Cart admin interface. Is this correct, or do I need to remove the files themselves via my FTP program?
Basically, I removed it via the admin panel, installed the new patch, then re-installed via the admin panel and reconfigured with my password and preferences... is there something else I needed to do (probably so, and probably really obvious, haha) that I didn't?
Re: New USPS Bug Nov 2007
While it sounds silly ... are you sure you are loading the new files from:
http://www.zen-cart.com/forum/showthread.php?t=80695
Are you sure you are loading the files to the new location?
Also note, there is a new version of Zen Cart out:
http://www.zen-cart.com/forum/showthread.php?t=81696
Can you also check the 2 configure.php files:
/includes/configure.php
/admin/includes/configure.php
Make sure the paths and database name, username, password and server match ...
Re: New USPS Bug Nov 2007
Hmm... that's where I got the file from. I removed it, re-installed, reconfigured one last time, and now it's working. No idea what I did the first two times differently, but now it works I guess? Last time it seemed to work as well, but about a week later we started getting customer complaints that it was forcing shipping to express again.
Re: New USPS Bug Nov 2007
I think it's gremlins ... they are out about this time of year ... :eek:
Re: New USPS Bug Nov 2007
Linda was one of the reasons I migrated from some other OS Cart to be Zenned.
Linda:
My USPS module is still not working could you take a look at thread http://www.zen-cart.com/forum/showthread.php?t=84374
And see if you can help s'il vous plait?
Re: New USPS Bug Nov 2007
Looks like you have things working now? :smile: