-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
ceesdk
hello, I am using v1.3.9h and uploaded the files to there
respective directories but "Admin->Reports>Monthly Sales" menu choice isn't there !
I have noticed you have being working on it the last days! so is there something what wents wrong ?
regards, Cees
Hi All,
I installed the mod today and have exactly the same issue. I can confirm that I have doubled-checked and re-checked that all the files are in their correct location. I even downloaded the mod again and re-installed it, but no joy.
Seems like an excellent mod though and I can't wait to get it working.
Ken.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
KenHaynes
Hi All,
I installed the mod today and have exactly the same issue. I can confirm that I have doubled-checked and re-checked that all the files are in their correct location. I even downloaded the mod again and re-installed it, but no joy.
Seems like an excellent mod though and I can't wait to get it working.
Ken.
Monthly Sales Tax Summary v1.4 is ONLY FOR Zen Cart 1.5 RC2
This is because 1.5 has a built in Admin Page Registration for 3rd Party Modules that is used.
Monthly Sales Tax Summary v1.3 is FOR Zen Cart 1.3.x
If you are running 1.3.x download v1.3
Skip
-
Re: Monthly Sales and Tax Summary Report [support thread]
Thanks for the quick reply Skip.
It works a treat - great mod.
BTW Secret Squirrel, ah that takes me back. Remember Squiddly Diddly and Winsome Witch?
Thanks,
Ken.
-
Re: Monthly Sales and Tax Summary Report [support thread]
I've been using this addon for a while now and rely on it for tax purposes. I've just realised that the total for 'Non taxed Sales' does not include the postage on those sales, which is also non taxed. The postage on most of my non taxed sales is very high as they are export sales so by not taking it into account I'm paying tax on money that I shouldnt be paying tax on. Is there a way to set things up so the postage on non taxed orders is included in the total of the 'Non Taxed Sales' column?
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
psr racing
Is there a way to set things up so the postage on non taxed orders is included in the total of the 'Non Taxed Sales' column?
No: Postage / Shipping is not a sale of product, it needs to be listed separately as it is.
Skip
-
Re: Monthly Sales and Tax Summary Report [support thread]
Hi,
I am using Zen cart 1.5, monthly sales tax report module v1.4.
Below are two images to illustrate the problem which I am encountering with this module.
https://picasaweb.google.com/uniquep.../AllMyFavorite
We first noticed that our monthly gross income total is always off by a few cents compared to the report generated by Paypal. For tax purpose, we will need to have these two reports match exactly.
In investigating this problem, we found that although the monthly sales report uses the data from order table, however, when checking our order in daily details, the sum is actually not correct in the monthly sales report.
Is there a bug in this module? Could someone please help?
Thank you!
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
miffy22
Hi,
I am using Zen cart 1.5, monthly sales tax report module v1.4.
Below are two images to illustrate the problem which I am encountering with this module.
https://picasaweb.google.com/uniquep.../AllMyFavorite
We first noticed that our monthly gross income total is always off by a few cents compared to the report generated by Paypal. For tax purpose, we will need to have these two reports match exactly.
In investigating this problem, we found that although the monthly sales report uses the data from order table, however, when checking our order in daily details, the sum is actually not correct in the monthly sales report.
Is there a bug in this module? Could someone please help?
Thank you!
Look at the 'Taxes collected' value. It should be a link to the detailed report. In this report it will show a 3 digit cents.
example $0.105
if =< 0.005 round down
if => 0.006 round up.
Is that true to your examples?
Skip
-
Re: Monthly Sales and Tax Summary Report [support thread]
Hi Skipwater,
Yes, I do have record of every order's tax collected with 3 digit cents.
So, for a particular order, when clicking on the link under tax collected, I have $18.609, and under invoice for the same order, the tax was rounded off to $18.61
What do I need to do in order to make sure the tax collected is the same as Paypal?
Thank you!
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
miffy22
Hi Skipwater,
Yes, I do have record of every order's tax collected with 3 digit cents.
So, for a particular order, when clicking on the link under tax collected, I have $18.609, and under invoice for the same order, the tax was rounded off to $18.61
What do I need to do in order to make sure the tax collected is the same as Paypal?
Thank you!
Just need some more info:
Using phpMyAdmin or similar look at the orders_total table.
Look at columns title, text, value
title column = Sales Tax
text column = $0.10 (example)
value column = 0.096 (example)
The text column is what you see on the order page not the value.
Use Monthly Sales and Tax Summary Report and view the same record.
Did Monthly Sales and Tax Summary Report display the same info that is in the text column?
Or if you want export 10-20 records of orders_total table zip them and pm me where I could retrieve the file from and I will look at it.
Skip
-
Re: Monthly Sales and Tax Summary Report [support thread]
Hi Skip,
I uploaded views of my orders_total table and sales and tax summary report on the same link at:
https://picasaweb.google.com/uniquep.../AllMyFavorite
Thank you so much for taking a look for me!!
P.S. You might notice that there is no order #388, it's only because this order was not charged with tax, so please ignore this.
-
Re: Monthly Sales and Tax Summary Report [support thread]
miffy22
After looking and testing I can only suggest this as the issue:
PayPal applies tax to each line-item individually this in turn could change what the paypal report states. Because Monthly Sales and Tax Summary Report looks at it as one taxable order amount.
At this point I am unable to find away to match the two reports. In all fairness I could be missing something but dam I can't find it.
Skip
-
Re: Monthly Sales and Tax Summary Report [support thread]
Hi Skip,
Thank you for spending time to look at this problem for me. Really appreciate your help!
Hope maybe this issue could be resolved eventually!!
Please post on this thread again if you do found the solution for it!
Again, thank you!!
-
Re: Monthly Sales and Tax Summary Report [support thread]
Does the latest version of this work in the order Zen cart versions. I' haven't updated to 1.5 as yet and would love to use the latest version on v1.39
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
outeredge2
Does the latest version of this work in the order Zen cart versions. I' haven't updated to 1.5 as yet and would love to use the latest version on v1.39
Version 1.3 is the same as version 1.4 the only difference is the admin menu setup for ZC 1.5.
Skip
-
Re: Monthly Sales and Tax Summary Report [support thread]
newbie to this forum. Bear with me if this had been answered which is not found.
Zen Cart 1.5, snapshot of server info:
Server Host: sXXXX Database Host: XXXXX
Server OS: Linux 2.6.30.1-3.AM_PAE Database: MySQL 5.0.51a-24-log
Server Date: 05/02/2012 22:32:13 Database Date: 05/02/2012 22:32:13
Server Up Time: Unsupported HTTP Server: Apache/2.2.11
PHP Version: 5.3.9 (Zend: 2.3.0) PHP Memory Limit: 128M PHP Safe Mode: Off
PHP File Uploads: On Max Size: 7M POST Max Size: 8M
Database Data Size: 9,098 kB Database Index Size: 4,021 kB
$Id: stats_monthly_sales.php, v 1.4 2011/11/24
Question:
1.Is there a way to configure the report that showing zero as value on the day of month when there is no sale ? I need to compile report from 2 sources of raw data that one report zero on day without sale, when sale report only on day that with sale.
2. Is there is way only report on current year? and date format in mm/dd/yyyy
Thank you in advance for any insight you can provide.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Question:
1.Is there a way to configure the report that showing zero as value on the day of month when there is no sale ? I need to compile report from 2 sources of raw data that one report zero on day without sale, when sale report only on day that with sale.
2. Is there is way only report on current year? and date format in mm/dd/yyyy
No there are no setting in the report to do what you want. But you could add them with some php code.
Skip
-
Re: Monthly Sales and Tax Summary Report [support thread]
I am using the Optional Shipping Insurance Module with my cart. When I do use this monthly report module the numbers weren't adding up properly. What I find is that the report takes my coupons and also adds the shipping insurance to the Gift Voucher field. Really it would be ideal to have a seperate field showing the shipping insurance charges but otherwise if it just added the insurance charge to the regular shipping field that would work too. The shipping insurance is adding a field under orders_total called ot_insurance. Does anyone know how I could exclude that field from being added in with the vouchers and possible add that total to the shipping charge field?
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
spyderrobotics
I am using the Optional Shipping Insurance Module with my cart. When I do use this monthly report module the numbers weren't adding up properly. What I find is that the report takes my coupons and also adds the shipping insurance to the Gift Voucher field. Really it would be ideal to have a seperate field showing the shipping insurance charges but otherwise if it just added the insurance charge to the regular shipping field that would work too. The shipping insurance is adding a field under orders_total called ot_insurance. Does anyone know how I could exclude that field from being added in with the vouchers and possible add that total to the shipping charge field?
When there is any non-standard items in orders i.e. ot_insurance it is placed in the Gift Voucher section.
Yes you could add it to shipping or make it's own section. You would just have to added all the new code. And there would be a lot of adding.
Skip
-
Re: Monthly Sales and Tax Summary Report [support thread]
I have recently installed this add on into 1.3.8a and I get it directing to an error 404 page am i missing something
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
webmosa
I have recently installed this add on into 1.3.8a and I get it directing to an error 404 page am i missing something
You must use Monthly Sales and Tax Summary Report - Version: 1.3 for any Zen Cart < v1.5
Skip
-
Re: Monthly Sales and Tax Summary Report [support thread]
Having the same issue as mentioned before and am having a hard time getting it solved...
I have 0% - 6% and 19% tax
The non taxed is showign as well as the taxed. However it is combined into 1 tax ( 6+19) and I need it to show them seperate from one another.
Cause now I need to click on each tax amount to see if it is all 19% or if there is a bit of 6% as well. Which takes up a lot of time :(
How and where can this be done???
Thanks
Chrissy
-
Re: Monthly Sales and Tax Summary Report [support thread]
You need to look at orders_total table in your data base to see how each tax % is stored.
Skip
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
nholovacs
First of all, I wish to thank everybody who has posted here and other places in the Zen Cart support threads. Most of my issues were resolved simply by reading the threads and solutions to common problems. I now believe I have a not-so-common issue.
Basically, it seems that Gross sales and tax are incorrect when a coupon is involved. I picked a day I only did a single sale and a coupon was used. in the report it looks like this:
http://www.vacstechservices.com/issue/report.png
But the invoice looks like this:
http://www.vacstechservices.com/issue/invoice.png
You may notice that the product sales total in the report ($109.98) does not actually equal the product sales (subtotal - coupons & discounts [$98.98]). My logic is that total product sales should be total price associated with product sales, not gross price _before_ discount. I'm not sure if this is a bug or the intended behavior of the mod but when reporting to state governments for sales tax they only care about your actual product sales, not what you would have sold had the coupon been omitted so this is why I think it is a bug.
The more important thing is the tax calculation which I think is an obvious bug. When a coupon is used, the report shows a higher tax burden then what is actually collected. For example, the report shows the tax burden on this sale to be $8.80, when in fact the tax collected on the invoice is $7.92. When I do the math I can determine that subtotal [$109.98] - coupon [$11.00] * tax percentage [$0.08] = $7.92, so the invoice is accurate. Essentially, the tax collected field is certainly wrong.
As it turns out, I have been reporting a higher income and paying a higher tax burden for no reason... As I don't see anyone else with this issue (I have been searching for quite some time, so I am very sorry if I missed something) I think maybe I have configured something incorrectly... Perhaps someone can shed some light into my Dilemma and help me resolve this?
I appreciate anything that will help!
Hello! I'm having the same issue. Has there been a resolution to this?
Mark
-
Re: Monthly Sales and Tax Summary Report [support thread]
Sorry, more info might help. I'm using zc v1.5.0, clean install via ftp and just installed v1.4 of plugin. This is a new store-first time installing zen-cart. I have multiple add-ons, also. I also see that when you click on the link for taxes collected, it doesn't match the total in the pop-up. If I'm reading this right, it's not looking up the same data? I need it to subtract the gift vouchers before calculating the tax, as 'nholovacs' states above. Thanks for any help someone could give.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
tinman4jesus
Sorry, more info might help. I'm using zc v1.5.0, clean install via ftp and just installed v1.4 of plugin. This is a new store-first time installing zen-cart. I have multiple add-ons, also. I also see that when you click on the link for taxes collected, it doesn't match the total in the pop-up. If I'm reading this right, it's not looking up the same data? I need it to subtract the gift vouchers before calculating the tax, as 'nholovacs' states above. Thanks for any help someone could give.
We are finding the same issue - the taxes collected in this mod are based on the full retail price not the price charged with the discount coupon (etc). As stated it does not match the pop up box.
The product sales (taxed or no taxed) should show the actual sales as shown on the invoices.
This is a great mod but needs a tweek.
thanks in advance if you can help steer us to a solution.
-
Re: Monthly Sales and Tax Summary Report [support thread]
This is a great report that provides the basic information to make State & Local tax authorities happy.
It doesn't play nice with v1.5.3
Below is the log file contents generated when the report is executed but it is greek to me. Is there a simple solution to correct the issues?
Code:
[14-Jul-2014 12:18:57 America/Los_Angeles] PHP Warning: mysql_query(): Access denied for user 'MyDomain'@'localhost' (using password: NO) in /home/MyDomain/public_html/ZEN153/MySecretAdmin/stats_monthly_sales.php on line 314
[14-Jul-2014 12:18:57 America/Los_Angeles] PHP Warning: mysql_query(): A link to the server could not be established in /home/MyDomain/public_html/ZEN153/MySecretAdmin/stats_monthly_sales.php on line 314
[14-Jul-2014 12:18:57 America/Los_Angeles] PHP Warning: mysql_num_rows() expects parameter 1 to be resource, boolean given in /home/MyDomain/public_html/ZEN153/MySecretAdmin/stats_monthly_sales.php on line 315
[14-Jul-2014 12:18:57 America/Los_Angeles] PHP Warning: mysql_query(): Access denied for user 'MyDomain'@'localhost' (using password: NO) in /home/MyDomain/public_html/ZEN153/MySecretAdmin/stats_monthly_sales.php on line 329
[14-Jul-2014 12:18:57 America/Los_Angeles] PHP Warning: mysql_query(): A link to the server could not be established in /home/MyDomain/public_html/ZEN153/MySecretAdmin/stats_monthly_sales.php on line 329
[14-Jul-2014 12:18:57 America/Los_Angeles] PHP Warning: mysql_num_rows() expects parameter 1 to be resource, boolean given in /home/MyDomain/public_html/ZEN153/MySecretAdmin/stats_monthly_sales.php on line 330
[14-Jul-2014 12:18:57 America/Los_Angeles] PHP Warning: mysql_query(): Access denied for user 'MyDomain'@'localhost' (using password: NO) in /home/MyDomain/public_html/ZEN153/MySecretAdmin/stats_monthly_sales.php on line 389
[14-Jul-2014 12:18:57 America/Los_Angeles] PHP Warning: mysql_query(): A link to the server could not be established in /home/MyDomain/public_html/ZEN153/MySecretAdmin/stats_monthly_sales.php on line 389
[14-Jul-2014 12:18:57 America/Los_Angeles] PHP Warning: mysql_num_rows() expects parameter 1 to be resource, boolean given in /home/MyDomain/public_html/ZEN153/MySecretAdmin/stats_monthly_sales.php on line 390
[14-Jul-2014 12:18:57 America/Los_Angeles] PHP Warning: mysql_fetch_array() expects parameter 1 to be resource, boolean given in /home/MyDomain/public_html/ZEN153/MySecretAdmin/stats_monthly_sales.php on line 395
-
Re: Monthly Sales and Tax Summary Report [support thread]
Uh-oh! The plugin is performing database requests by issuing direct mysql_ functions against a mysqli_ database. As I use this plugin on one of my sites, I'll give it a look over the next couple of days and see what I can do to bring it into the ZC v1.5.3 environment.
-
Re: Monthly Sales and Tax Summary Report [support thread]
I've submitted v1.5.0 to the plugins (http://www.zen-cart.com/downloads.php?do=file&id=734) for approval:
- Converted to use $db for SQL actions, as preventative measure for PHP 5.5 deprecation of mysql_* functions
- Converted explicit <input type="hidden" ...> to zen_draw_hidden_field calls
- Converted explicit <form ...> to zen_draw_form calls
- Corrected PHP warning on CSV download (file name issue)
- Converted use of $_SERVER variables to zen-cart functions
- Moved all language phrases to the language file
- Converted to use Zen Cart rounding function
- Added formatting strings for title of popup tax details title
- Added configuration switch to control whether or not S/H charges are added into the store's taxed/untaxed totals
- PHP 5.4-ready (remove/change ereg* calls)
- Use DEFAULT_CURRENCY decimal places for number_format
- Added separate columns for Gift Vouchers and Coupons; non-core Order Totals summed in "Other" column
-
Re: Monthly Sales and Tax Summary Report [support thread]
v1.5.0 is now available for download in the Plugins section.
-
Re: Monthly Sales and Tax Summary Report [support thread]
I noticed the current version group "Shipping& Handling" with Untaxed Total or Taxed Total. The older version had "Shipping& Handling" in a separate column.
How do I create a separate column for "Shipping& Handling" on the current version.
Please advise. I'm currently using zencart v1.5.3 and monthly_sales v1.5.0 2014/07/23
Thanks. Niki
-
Re: Monthly Sales and Tax Summary Report [support thread]
Edit the file /YOUR_ADMIN/includes/languages/english/stats_monthly_sales.php, finding this block:
Code:
//-bof-a-lat9
// Identifies whether the Shipping & Handling values are to be merged into the overall totals, one of:
// - auto ... (default) S/H charges added to taxed/untaxed totals based on whether shipping is taxed for the store (i.e. sort order of "Tax" order total is greater than that of "Shipping").
// - on ..... S/H charges added to taxed/untaxed totals *regardless* of store's Order Totals settings
// - off .... S/H charges kept separate from taxed/untaxed totals *regardless* of store's Order Totals settings
define('STATS_MONTHLY_SALES_COMBINE_SHIPPING', 'auto');
For your store, set the value to 'off'.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Just updated this mod to provide 1.3.9 compatibility.
-
Re: Monthly Sales and Tax Summary Report [support thread]
-
Re: Monthly Sales and Tax Summary Report [support thread]
Thank YOU for all the great work you did on this mod. It's a very nice addition.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
swguy
Just updated this mod to provide 1.3.9 compatibility.
Ummm - 1.5.3 compatibility ?
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
frank18
Ummm - 1.5.3 compatibility ?
Nope, swguy re-added ZC v1.3.9 compatibility, which I'd removed in my update. The plugin is now compatible with ZC 1.3.9, 1.5.0, 1.5.1, 1.5.2 and 1.5.3.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
lat9
Nope, swguy re-added ZC v1.3.9 compatibility, which I'd removed in my update. The plugin is now compatible with ZC 1.3.9, 1.5.0, 1.5.1, 1.5.2 and 1.5.3.
Stupid me! I mis-read that :blush:
-
Re: Monthly Sales and Tax Summary Report [support thread]
Hi, can any help me?
I have twitch base cost plugin installed, how do i display the base cost in the report, i know subtracting from product sales will be complicated so i just want to display it there and subtract it manually myself.....
-
Re: Monthly Sales and Tax Summary Report [support thread]
@Huang, why not post in Twitch's forum for the base cost mod and ask him to add it as an option to one of the sales reports. (It could be this one or another one.)
-
Re: Monthly Sales and Tax Summary Report [support thread]
Environment: A new 1.5.4 site with display logs, encrypted master password, inventory report, and monthly sales installed in the admin.
When I select a state and then click on Filter, everything works well. If I then select a status other than all orders, I get the following debug.
Quote:
[06-Jan-2015 23:56:45 UTC] #1 trigger_error() called at [/home/enigjohn/public_html/enl154/includes/classes/db/mysql/query_factory.php:155]
#2 queryFactory->show_error() called at [/home/enigjohn/public_html/enl154/includes/classes/db/mysql/query_factory.php:132]
#3 queryFactory->set_error() called at [/home/enigjohn/public_html/enl154/includes/classes/db/mysql/query_factory.php:262]
#4 queryFactory->Execute() called at [/home/enigjohn/public_html/enl154/newenl154/stats_monthly_sales.php:292]
[06-Jan-2015 23:56:45 UTC] PHP Fatal error: 1054:Unknown column 'o.delivery_state' in 'where clause' :: SELECT orders_status_name from orders_status WHERE language_id = '' AND orders_status_id =3 AND (o.delivery_state LIKE 'Texas') ==> (as called by) /home/enigjohn/public_html/enl154/newenl154/stats_monthly_sales.php on line 292 <== in /home/enigjohn/public_html/enl154/includes/classes/db/mysql/query_factory.php on line 155
Possibly 1.5.4?
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
dbltoe
1054:Unknown column 'o.delivery_state' in 'where clause'
There's no 'delivery_state' field in the orders_status table in any version of Zen Cart, so this isn't a v1.5.4 issue.
Looks more like a failed/not-completed SQL schema change during installation of the related addon.
-
Re: Monthly Sales and Tax Summary Report [support thread]
This is in the installed file.
PHP Code:
//Zone Only SQL appendage
$zone_only_sql = '';
$zone_selected = false;
if ($_POST['zone_only'] != '' && !in_array('all', $_POST['zone_only'])) {
$get_zone_only = $_POST['zone_only'];
$zone_selected = true;
$zoned_sql = '';
foreach ($get_zone_only as $selectedZone) {
$zoned_sql .= "o.delivery_state LIKE '" . $selectedZone . "' OR ";
}
$zoned_sql = rtrim($zoned_sql, "OR ");
$zone_only_sql = " AND (" . $zoned_sql . ") ";
}
Everything works just fine as long as the filter is left on All:unsure:
-
Re: Monthly Sales and Tax Summary Report [support thread]
FWIW, that state filter is part of the v1.5.3 update for the plugin (which pretty much wiped out the changes that I made for v1.5.0 of the plugin). Hopefully, the plugin updater will chime in and correct the issue that's been created.
-
Re: Monthly Sales and Tax Summary Report [support thread]
I am translating the module. The months remains in English. Where does the module pull the months from?
-
Re: Monthly Sales and Tax Summary Report [support thread]
The plugin works well but it's generating the following error every time I access the admin:
Code:
PHP Warning: unlink(/admin/includes/functions/extra_functions/stats_monthly_sales.php): Permission denied in /admin/includes/functions/extra_functions/stats_monthly_sales.php on line 27
That's what I read on line 27:
Any idea?
-
Re: Monthly Sales and Tax Summary Report [support thread]
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
swguy
Yes. Delete that line.
Thank you!
-
Re: Monthly Sales and Tax Summary Report [support thread]
Getting an "illegal Access" after clicking on Monthly Sales link under admin-reports. This seemed pretty straight forward. Any Ideas?
-
Re: Monthly Sales and Tax Summary Report [support thread]
I am using 1.54, and thought the installation was quite straight forward and simple, upload into admin folder... But when I go to reports>monthly Sales the list is "blank". Meaning it shows the headings, the filters and the print/invert/help, but there is no data displayed. If I select a status that none of my orders have ("pending" for example, then I get a report of "No income for this date/status selection" But if I select ones I do have status of (or all) then I just get blank below the column headings (even the zencart footer that is normally on all the admin pages is gone. The footer only displays when it also reports "No income for this date/status selection" as mentioned above).
Any thoughts to get it to display something, even an error message would be helpful I guess:frusty:? the print button "works" in that it opens a new tab with the blank columns, the help button brings up the help popup... But it just doesn't display anything.
Any help is very much appreciated!!!
-
Re: Monthly Sales and Tax Summary Report [support thread]
Blank Page or Partial Blank Page
The debug logs (if present) should help identify the cause.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
lhungil
You rock!:cheers:
So here was my issue, in the log file I found:
Code:
PHP Fatal error: Call to undefined method queryFactory::Exccute() in ...snip... [MyAdminDir]/stats_monthly_sales.php on line 607
(I've "...snip'ed... out the directory path to my admin dir)
Looks like the current version has a typo on line 607. I replaced the "c" to an "e" so it read Execute and re-uploaded and now the script works. So whomever can, should probably fix that in the downloadable.
Thanks again for the heads up!!!!
-
Re: Monthly Sales and Tax Summary Report [support thread]
Glad you were able to resolve the issue and Thank You for letting us know the resolution!
:-)
-
Re: Monthly Sales and Tax Summary Report [support thread]
I can't find a resolution to this problem, did I miss it somewhere? I'm having the same issue with group pricing. My group discount shows up in the Gift Vouchers column (which is fine) but the sales tax is calculated on the total sale without the discount.
Quote:
Originally Posted by
municycle
We are finding the same issue - the taxes collected in this mod are based on the full retail price not the price charged with the discount coupon (etc). As stated it does not match the pop up box.
The product sales (taxed or no taxed) should show the actual sales as shown on the invoices.
This is a great mod but needs a tweek.
thanks in advance if you can help steer us to a solution.
-
Re: Monthly Sales and Tax Summary Report [support thread]
I'm using different tax classes and I was wondering, is there a way you could see the sales separately. At this moment the system counts them all together, but I would like to able to see them separately.
Like:
I sell item thats 5,5£ (tax 10%) and other one that's 100£ (tax 24).
The systems shows total 24,50£, but I would need it to show it like 0,50£ and 24£.
-
Re: Monthly Sales and Tax Summary Report [support thread]
On the last update of this mod on December 4, 2016 there is a typo around line 607 in the file YOUR_ADMIN/stats_monthly_sales.php
The problem in red
Code:
if ($sel_month<>0) $loworder_query_raw .= " AND dayofmonth(o.date_purchased) = '" . $sales->fields['row_day'] . "'";
$loworder_query = $db->Exccute($loworder_query_raw);
if ($loworder_query->RecordCount()>0)
$loworder_this_row = $loworder_query;
}
The fix in Blue
Code:
if ($sel_month<>0) $loworder_query_raw .= " AND dayofmonth(o.date_purchased) = '" . $sales->fields['row_day'] . "'";
$loworder_query = $db->Execute($loworder_query_raw);
if ($loworder_query->RecordCount()>0)
$loworder_this_row = $loworder_query;
}
In case someone ran into the error PHP Fatal error: Call to undefined method queryFactory::Exccute() display when trying to display the results of monthly sales in the admin
-
Re: Monthly Sales and Tax Summary Report [support thread]
Hoping that @mprough steps in here, since she's the last updater.
-
Re: Monthly Sales and Tax Summary Report [support thread]
I've fixed the typo and replaced the zip in that Dec 2016 version.
-
1 Attachment(s)
Re: Monthly Sales and Tax Summary Report [support thread]
I've just installed this plugin. Thanks to all who have worked on it. What I would like to do is see sales via country. From what I read, this plugin should do that, but in the list (view image) what I get is towns / counties / states etc and not countries. Is it possible to view sales via country with this plugin?
Attachment 17781
-
Re: Monthly Sales and Tax Summary Report [support thread]
Running SQL 5.6 this mod works great.
5.7 and this lookup is no longer supported:
admin/stats_monthly_sales.php
line 470 - 482
$sales_query_raw = "SELECT sum(ot.value) gross_sales, monthname(o.date_purchased) row_month, year(o.date_purchased) row_year, month(o.date_purchased) i_month, dayofmonth(o.date_purchased) row_day from " . TABLE_ORDERS . " o left join " . TABLE_ORDERS_TOTAL . " ot on (o.orders_id = ot.orders_id) WHERE ";
if ($get_status) {
$status = zen_db_prepare_input($get_status);
$sales_query_raw .= "o.orders_status =" . $status . " AND ";
}
$sales_query_raw .= "ot.class = " . $class_val_total;
$sales_query_raw .= $zone_only_sql;
if ($sel_month<>0) $sales_query_raw .= " AND month(o.date_purchased) = " . $sel_month;
$sales_query_raw .= " group by year(o.date_purchased), month(o.date_purchased)";
if ($sel_month<>0) $sales_query_raw .= ", dayofmonth(o.date_purchased)";
$sales_query_raw .= " order by o.date_purchased ";
if ($invert) $sales_query_raw .= "asc"; else $sales_query_raw .= "desc";
$sales_query = $db->Execute($sales_query_raw);
Admin output looks like:
WARNING: An Error occurred, please refresh the page and try again.
Logs error looks like:
PHP Fatal error: 1055:Expression #2 of SELECT list is not in GROUP BY clause and contains nonaggregated column 'njpbusin_155f_2018.o.date_purchased' which is not functionally dependent on columns in GROUP BY clause; this is incompatible with sql_mode=only_full_group_by ::
SELECT sum(ot.value) gross_sales, monthname(o.date_purchased) row_month, year(o.date_purchased) row_year, month(o.date_purchased) i_month, dayofmonth(o.date_purchased) row_day from zen_orders o left join zen_orders_total ot on (o.orders_id = ot.orders_id) WHERE ot.class = 'ot_total' group by year(o.date_purchased), month(o.date_purchased) order by o.date_purchased desc
==> (as called by) /home/njpbusiness/public_html/shop/bRawn-aBc-scOot/stats_monthly_sales.php on line 482
-
Re: Monthly Sales and Tax Summary Report [support thread]
You have to change the query to include o. date_purchased. Just add this after the first field.
SELECT sum(ot.value) gross_sales, o. date_purchased, ...
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
twitchtoo
Running SQL 5.6 this mod works great.
5.7 and this lookup is no longer supported:
i'm sorry, i just do not agree with that statement....
Quote:
Originally Posted by
twitchtoo
Logs error looks like:
PHP Fatal error: 1055:Expression #2 of SELECT list is not in GROUP BY clause and contains nonaggregated column 'njpbusin_155f_2018.o.date_purchased' which is not functionally dependent on columns in GROUP BY clause; this is incompatible with sql_mode=only_full_group_by ::
as you can see from the error log, you no doubt have a different setting for mysql 5.6 v mysql 5.7. these setting do not carry over from version to version.
you can change this mode from the mysql console:
Code:
mysql > SET GLOBAL sql_mode=(SELECT REPLACE(@@sql_mode,'ONLY_FULL_GROUP_BY',''));
you can read a bit about it here:
https://goo.gl/pnB1HW
else, you can make the change suggested by swguy... although you may have other mysql queries that could fail, as you have different settings in the versions.
best.
-
Re: Monthly Sales and Tax Summary Report [support thread]
@CarlWhat These changes will certainly work in local testing but do they work in all hosting environments?
-
Re: Monthly Sales and Tax Summary Report [support thread]
@swguy if you are asking about a shared hosting environment, and the settings of a global config for mysql, we are now getting beyond the resources i have available to test and check. as well as the energy.
i suppose you bring up an interesting point. hard to imagine a host having different settings for different versions.... but no doubt possible/probable. and pretty easy to tell the host that they have changed the settings across versions.
that said, i am sure in a shared hosting environment that is properly setup, one could change the config to only affect your account as opposed to the whole server. similar to having one's own php config, i'm positive one could globally change mysql mode configs to ONLY affect their account.... but don't quote me on it...
best.
-
1 Attachment(s)
Re: Monthly Sales and Tax Summary Report [support thread]
Hello (V1.5.5),
I made a mistake and uploaded [monthly_sales_report-master-patched] folder to admin.
After I realized it, I deleted it using C-Panel File manager. So, everything should be removed.
Then I uploaded contents from [YOUR_ADMIN] folder to admin.
For some reason I have now twice "Monthly Report" menu in admin:
Attachment 18033
But everything is working.
Is it possible to remove redundant menu, or just leave it along?
Thank you for your time upfront.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Looks like the admin/includes/functions/extra_functions/stats_monthly_sales.php is the culprit.
It checks to see if the stats_monthly_sales page key exists and adds the extra report menu item. It apparently does not check to see if the specific menu item (FILENAME_STATS_MONTHLY_SALES) already exists. Thus your second menu item is registered in the admin_pages table of the database.
You can use the phpMyAdmin to search the table for FILENAME_STATS_MONTHLY_SALES and delete one of the entries. That should fix it.
-
1 Attachment(s)
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
dbltoe
Looks like the admin/includes/functions/extra_functions/stats_monthly_sales.php is the culprit.
It checks to see if the stats_monthly_sales page key exists and adds the extra report menu item. It apparently does not check to see if the specific menu item (FILENAME_STATS_MONTHLY_SALES) already exists. Thus your second menu item is registered in the admin_pages table of the database.
You can use the phpMyAdmin to search the table for FILENAME_STATS_MONTHLY_SALES and delete one of the entries. That should fix it.
Thank you for the suggestion.
I have the dilemma which line to delete, top or bottom?
Attachment 18034
Why, do you think, the file stats_monthly_sales.php was not copied to admin/includes/functions/extra_functions/ in first place?
All other files were. Is it permission issue?
Should I copy it manually now?
-
Re: Monthly Sales and Tax Summary Report [support thread]
Looks like a bigger question as they both should be sort 17 if it was actually a duplicate. Instead, it looks like you have another program (mod) loaded that uses the same menu name.
Never said the file was not copied. I thought the file had created a duplicate entry. Now I see you have two mods loaded.
No files need to be copied.
As to a fix....
Do both the menu items show a result?
When you click on the entries in the menu, is either result correct, is either incorrect, are both incorrect, or are both correct outputs?
Using the Developer's Tool Kit, search for the define of FILENAME_STATS_MONTHLY_SALES. There should be two. Post the names of the two files with the define.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
dbltoe
Looks like a bigger question as they both should be sort 17 if it was actually a duplicate. Instead, it looks like you have another program (mod) loaded that uses the same menu name.
Never said the file was not copied. I thought the file had created a duplicate entry. Now I see you have two mods loaded.
No files need to be copied.
As to a fix....
Do both the menu items show a result?
When you click on the entries in the menu, is either result correct, is either incorrect, are both incorrect, or are both correct outputs?
Using the Developer's Tool Kit, search for the define of FILENAME_STATS_MONTHLY_SALES. There should be two. Post the names of the two files with the define.
Do both the menu items show a result? -> YES
When you click on the entries in the menu, is either result correct -> YES
is either incorrect -> NO
are both incorrect -> NO
or are both correct outputs? -> YES
Search for define('FILENAME_STATS_MONTHLY_SALES' returns one file:
admin/includes/languages/english/extra_definitions/stats_monthly_sales.php
Search for FILENAME_STATS_MONTHLY_SALES adds second file:
admin/stats_monthly_sales.php
-
Re: Monthly Sales and Tax Summary Report [support thread]
Both admin files are correct. One is the define of the variable and the other places the variable on the report page. HOWEVER>> If you searched for FILENAME_STATS_MONTHLY_SALES, you should have come up with 6 times it shows up. Only one of those should have been the define in admin/includes/languages/english/extra_definitions/stats_monthly_sales.php (which you said you found).
Your response makes me ask if you saw the other five places the variable is used in the mod.
And, the one question I left out before was:
Do the two menu entries bring up the same page? IOW, does it make no difference which item you click on? Or, does one bring up different information than the other.
If they both bring up the same page, you probably have a holdover from an earlier mod. And that brings us back to the five times the variable should have shown up without the define.
If --
- Both menu items bring up the same data AND
- You have five variable locations and 1 define when searching with Developers Tool
Then, I'd delete the item in the table that has the sort_order of 1000.
If they don't bring up the same data, we'll need to look further.
-
4 Attachment(s)
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
dbltoe
Both admin files are correct. One is the define of the variable and the other places the variable on the report page. HOWEVER>> If you searched for FILENAME_STATS_MONTHLY_SALES, you should have come up with 6 times it shows up. Only one of those should have been the define in admin/includes/languages/english/extra_definitions/stats_monthly_sales.php (which you said you found).
Your response makes me ask if you saw the other five places the variable is used in the mod.
And, the one question I left out before was:
Do the two menu entries bring up the same page? IOW, does it make no difference which item you click on? Or, does one bring up different information than the other.
If they both bring up the same page, you probably have a holdover from an earlier mod. And that brings us back to the five times the variable should have shown up without the define.
If --
- Both menu items bring up the same data AND
- You have five variable locations and 1 define when searching with Developers Tool
Then, I'd delete the item in the table that has the sort_order of 1000.
If they don't bring up the same data, we'll need to look further.
Thank you for looking at this.
Back to beginning.
When I scan (search) on my hard drive for key word stats_monthly_sales original installation folder of module (after download) I get this result:
1. /YOUR_ADMIN/includes/languages/english/extra_definitions/stats_monthly_sales.php
2. /YOUR_ADMIN/includes/languages/english/stats_monthly_sales.php
3. /YOUR_ADMIN/includes/functions/extra_functions/stats_monthly_sales.php
4. /YOUR_ADMIN/includes/boxes/extra_boxes/stats_monthly_sales_reports_dhtml.php
5. /YOUR_ADMIN/stats_monthly_sales.php
There are 5 files found.
After I FTP files to Zen Cart admin folder and make search in Zen Cart:
Attachment 18035
I get this result:
Attachment 18036
One file is missing: /YOUR_ADMIN/includes/functions/extra_functions/stats_monthly_sales.php
Zen Car does not see file in extra_functions folder (?)
If I search as you advise for FILENAME_STATS_MONTHLY_SALES
Attachment 18037
The result is:
Attachment 18038
Now 2 files are missing in /english/ and /extra_functions/ folders
I do not see any different permission on these folders compare to others.
Both menus when clicked return absolutely the same result.
I am afraid to delete the line 1000 due to my illiteracy.
But 2 menus, if there is no harm to other areas, will not stop me sleeping at night.
If there is no damage, may be we should stay as is (?):smile:
I experimented a little and methodically deleted all files which came with this module.
Both menus disappeared.
After uploading all files again they appeared again.
Thank you.
-
2 Attachment(s)
Re: Monthly Sales and Tax Summary Report [support thread]
I made search also using C-Panel file manager:
Attachment 18039
All 5 files are found:
Attachment 18040
So, looks like Zen Cart does not see some files.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
idtags
I experimented a little and methodically deleted all files which came with this module.
Both menus disappeared.
After uploading all files again they appeared again.
This happens because the leftover MonthlyStats has no define without the files, AND nothing to fire a debug file because no file is asking to use the variable. When the files are loaded back, the define defines that variable. The other files fulfill the NEED by asking for the variable.
Thus, the both come and go result when files are removed.
Back up the database just cause you should anytime you touch it.
Delete the line in the table that has MonthlyStats for the page_key and 1000 for the sort_order.
Load all mod files (if not already there).
That should do it.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
dbltoe
This happens because the leftover MonthlyStats has no define without the files, AND nothing to fire a debug file because no file is asking to use the variable. When the files are loaded back, the define defines that variable. The other files fulfill the NEED by asking for the variable.
Thus, the both come and go result when files are removed.
Back up the database just cause you should anytime you touch it.
Delete the line in the table that has MonthlyStats for the page_key and 1000 for the sort_order.
Load all mod files (if not already there).
That should do it.
In fact removing the line in the table that has FILENAME_STATS_MONTHLY_SALES for the page_key and 1000 for the sort_order fixed the problem!
Thank you very much for help. :smile:
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
In fact removing the line in the table that has FILENAME_STATS_MONTHLY_SALES for the page_key and 1000 for the sort_order fixed the problem!
You're welcome. I think you may mean the main_page entry. The page_key for the sort_order was MonthlyStats.
Figured it was a leftover from the start, but you always want to be careful when the database is in play.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
bonheddwr
I've just installed this plugin. Thanks to all who have worked on it. What I would like to do is see sales via country. From what I read, this plugin should do that, but in the list (view image) what I get is towns / counties / states etc and not countries. Is it possible to view sales via country with this plugin?
Attachment 17781
It actually only shows places; towns, cities, countries, ect. from which you have had sales in the past.
-
Re: Monthly Sales and Tax Summary Report [support thread]
I understand the consensus against bumps BUT, I have PMed Melanie requesting any possible solution to the problem initiated in post #140.
I did not request a personal answer but hoped for something in this thread.
Apparently, the signature is law and no answer provided for a PM even if referencing the thread.
Perhaps a glimmer of hope can be provided with this bump.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Just hire her. I'm sure she'll be glad to take your paid professional engagement. Easy peasy!
-
Re: Monthly Sales and Tax Summary Report [support thread]
Okay, I'm going to bring this here as I've worn out the trifocals looking at this thing. I've attached the whole file but, I'll address two areas of YOUR_ADMIN/stats_monthly_sales.php here for brevity.
As previously stated and verified, the code at lines 126 thru 138 incorrectly identify o.delivery_state in that this causes the code to look in the wrong table when accessing mysql.
Code:
//Zone Only SQL appendage $zone_only_sql = '';
$zone_selected = false;
if ($_POST['zone_only'] != '' && !in_array('all', $_POST['zone_only'])) {
$get_zone_only = $_POST['zone_only'];
$zone_selected = true;
$zoned_sql = '';
foreach ($get_zone_only as $selectedZone) {
$zoned_sql .= "o.delivery_state LIKE '" . $selectedZone . "' OR ";
}
$zoned_sql = rtrim($zoned_sql, "OR ");
$zone_only_sql = " AND (" . $zoned_sql . ") ";
}
The $zone_only_sql is used on lines 164, 292, 476, 560, 572, 583, 593, 605, and 617 to formulate different presentations.
Apparently, most of those occurrences work just fine. It's only when selecting a particular state, city, or country that the unfound delivery_state breaks the operation.
I know what information I need (delivery_state) and I know which table it needs to come from (orders) but I can't figure out how to change "o.delivery_state LIKE '" to get the info from the correct table.
Here's an opportunity to teach me to fish beyond just baiting the hook and throwing it in the water.
THANX for any assistance.
PS for anyone wanting to go the extra mile, it would be nice to sort by country as well:yes:
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
dbltoe
I understand the consensus against bumps BUT, I have PMed Melanie requesting any possible solution to the problem initiated in post #140.
I did not request a personal answer but hoped for something in this thread.
Apparently, the signature is law and no answer provided for a PM even if referencing the thread.
Perhaps a glimmer of hope can be provided with this bump.
I do not answer PMs for module issues, I really can't manage them. I used to, but no more. It's not my module, I've updated it a few times =) I did research your issue a bit since I stumbled on to this as you called me out.... What version of PHP? Zen Cart 1.5.4 correct? I do not have any logging error on Zen Cart 1.5.4 & PHP 5.6.40 & MySQL 5.5.5-10.1.41-MariaDB.
-
Re: Monthly Sales and Tax Summary Report [support thread]
I should apologize for the bump and call out. As I look back through I find that, although you updated the mod twice since 2014, you have never made a post in the support thread. Therefore, my assumption (I know) that you had to be subscribed and receiving notices was totally incorrect.:blush:
The information mentioned in post #178 is the main problem. It is doing the same in 1.5.5f with PHP 5.6 and MySQL 5.7 as it did in 1.5.4. Naturally, I have not loaded it on 1.5.6#.
If you don't have a problem with your version, did you see drbyte's comment in 143
Quote:
There's no 'delivery_state' field in the orders_status table in any version of Zen Cart, so this isn't a v1.5.4 issue.
Looks more like a failed/not-completed SQL schema change during installation of the related addon.
I cannot find any instance of this field in previous or later versions of Zen Cart. Therefore, I thought you might have had some mod connected with it that needed an extra field. Was just grasping at straws as this would be perfect for our site if...
Again, as stated in #178, I know what we need. Just not how to get it into the mix.
-
Re: Monthly Sales and Tax Summary Report [support thread]
I don't have a SQL 5.7 environment to solve this right now
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
dbltoe
Environment: A new 1.5.4 site with display logs, encrypted master password, inventory report, and monthly sales installed in the admin.
When I select a state and then click on Filter, everything works well. If I then select a status other than all orders, I get the following debug.Possibly 1.5.4?
OK I would guess that in stats_monthly_sales.php" line 292 you should remove the appending of $zone_only_sql to the query. This references fields in the orders table, and the query on line 192 is only against the orders status table.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Version 1.5.4.
Have been using this for a while and love it. Now I need to add something to it. I have a field in my products table called products_vendor_code. I need to add this to the report. I know the report comes from the orders table. How do I add this new info from the products table?
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
Speak394
Version 1.5.4.
Have been using this for a while and love it. Now I need to add something to it. I have a field in my products table called products_vendor_code. I need to add this to the report. I know the report comes from the orders table. How do I add this new info from the products table?
If the products_vendor_code is stored in the orders table already you can simply add it to the lookup and publish the data the way the report publishes data. If you need to make a new column be certain to add the heading row and data row separately.
-
Re: Monthly Sales and Tax Summary Report [support thread]
This data is product based I assume, right? Since Monthly Sales and Tax Summary Report is order based, you might want to look at Sales Report or another mod that does product based breakdown. (Unless you can aggregate the vendor data in a way that makes sense per order.)
-
1 Attachment(s)
Re: Monthly Sales and Tax Summary Report [support thread]
I seem to have done something stupid.
This plugin has been working well for years but last week I no longer had the Admin->Reports>Monthly Sales.
I uploaded the plugin files again, no change.
There is nothing in my logs.
The entry in DB table admin_pages looks OK, see screenshot.
I must have changed something but I have no idea what? I test changes in my test site before uploading and my test site monthly sales is still working OK.
The only recent change is I added an EAN coumn to the DB table products.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Admin menu options don't show if the language-defines are missing.
Check whether you've deleted its language file. Or, for that matter, check that you haven't deleted a bunch of other stuff too.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
DrByte
Admin menu options don't show if the language-defines are missing.
Check whether you've deleted its language file. Or, for that matter, check that you haven't deleted a bunch of other stuff too.
Thanks.
I deleted this plugin in my live site including deleting the entry in DB table admin_pages and reloaded the plugin.
It recreated the entry in DB table admin_pages OK but still not showing up Admin->Reports>Monthly Sales.
Language defines are there for both languages on my site.
Other plugin admin options are showing up OK like "Recovered Sales Results".
Is there anything else obvious that blocks admin options showing up?
-
Re: Monthly Sales and Tax Summary Report [support thread]
Just noticed I have the Admin->Reports>Monthly Sales on my smartphone and tablet but not in my computer.
I can live with that but it would be nice to fix.
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
marton_1
Just noticed I have the Admin->Reports>Monthly Sales on my smartphone and tablet but not in my computer.
Are you logged in as a different Admin user, which uses an admin profile with different privileges?
-
Re: Monthly Sales and Tax Summary Report [support thread]
Quote:
Originally Posted by
DrByte
Are you logged in as a different Admin user, which uses an admin profile with different privileges?
Ah, you are truly a Sensei.
I will go and stand in the corner (again)!
-
Re: Monthly Sales and Tax Summary Report [support thread]
I am using 157b, responsive classic template, PHP 7.4
When I click on "save CSV" I do not get any CSV file, I just get redirected to my Home Page.
Nothing in my log files, I have display debug logs files turned on.
There is a server error message but it may not be relevant as it is just a warning and I only got it once despite several CSV trials.
Code:
Broken pipe: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: https://www.simmar.ch/catalog/MyAdmin/index.php?cmd=stats_monthly_sales
-
Re: Monthly Sales and Tax Summary Report [support thread]
Are you hosting on PLESK? It includes Linux and a windows-based system. Make sure your are on Linux then check with PLESK. Seems to be a recurring problem.
https://docs.zen-cart.com/user/first...-not-supported
-
Re: Monthly Sales and Tax Summary Report [support thread]
Serverinformationen
Linux 3.10.0-1160.11.1.el7.x86_64
-
Re: Monthly Sales and Tax Summary Report [support thread]
-
Re: Monthly Sales and Tax Summary Report [support thread]
-
Re: Monthly Sales and Tax Summary Report [support thread]
On further testing, I found the help button just directs me to my home page.
-
Re: Monthly Sales and Tax Summary Report [support thread]
If you are following the drop-down directions for Solutin for one Particular Domain, it does have you log in to your account but gives you details for fixing the problem.
I'm gonna make a WAG here and say you're not going to get it fixed till you click on that instruction or contact Plesk.
-
Re: Monthly Sales and Tax Summary Report [support thread]
The only server error message I have received about mod_fcgid is a single warning during multiple tests so why do you believe it is the cause of my problems?
-
Re: Monthly Sales and Tax Summary Report [support thread]
You posted a problem. Admittedly after drByte fixed the other problem by realizing you were using the wrong admin.
Then, you posted the "can't get a CSV" problem. It was great that you posted the code for the error.
This (and one other) volunteer took the time to look up a solution. It was a very simple cut and paste of the problem into google that led us to a solution.
You claimed
Quote:
On further testing, I found the help button just directs me to my home page.
I pointed out that the dropdown had a specific fix for your failure to get a CSV.
In the time you've spent trying to avoid your host or the fix, it could have been done.
Won't bother you again.