Return Authorization Module (RMA)

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Originally Posted by clydejones

can you zip up your copy of tpl_returns_default.php and post it here.

I'll take a look at and see what I can do.

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Well lets see if I can upload a file ... Attachment 3265
Thank you

Quote:

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Originally Posted by Veronika7747

Well lets see if I can upload a file ... Attachment 3265
Thank you

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do you have the file that contains the verification code section?

Quote:

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Originally Posted by clydejones

do you have the file that contains the verification code section?

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I hope you mean this file..

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Originally Posted by Veronika7747

I hope you mean this file..

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No. the tpl_returns_default.php that uses the Captcha verification code.

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Originally Posted by clydejones

No. the tpl_returns_default.php that uses the Captcha verification code.

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did I sent the wrong file?? line 151 - 167 have the CAPTCHA code in; here it comes again.. hope this is the correct file.
Sorry about that..

Quote:

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Originally Posted by Veronika7747

did I sent the wrong file?? line 151 - 167 have the CAPTCHA code in; here it comes again.. hope this is the correct file.
Sorry about that..

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I think this might be a template problem (check with jettrue in the cherry_zen support thread)

Quote:

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Originally Posted by clydejones

I think this might be a template problem (check with jettrue in the cherry_zen support thread)

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Will do, thank you for your time.

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Originally Posted by clydejones

I think this might be a template problem (check with jettrue in the cherry_zen support thread)

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There's an extra </div> in tpl_returns_default.php, somewhere, that is popping up on the success page. :smile: That is what is breaking the layout on that page.

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Originally Posted by jettrue

There's an extra </div> in tpl_returns_default.php, somewhere, that is popping up on the success page. :smile: That is what is breaking the layout on that page.

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There is no extra "success page". everything (introduction, submission form, success message) is all included in tpl_returns_default.php. If there were an extra </div> it should distort the returns page when it first appears with the submit form as well as when the success message shows up.

It works as is out of the box on other templates and there are no html warnings about an extra </div>.

I did notice that cherry_zen is tableless (that is you've dropped the contentMainWrapper table from tpl_main_page.php) and that the left and right columns are floated after the main content.

I'll double check in any case.

Quote:

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Originally Posted by clydejones

There is no extra "success page". everything (introduction, submission form, success message) is all included in tpl_returns_default.php. If there were an extra </div> it should distort the returns page when it first appears with the submit form as well as when the success message shows up.

It works as is out of the box on other templates and there are no html warnings about an extra </div>.

I did notice that cherry_zen is tableless (that is you've dropped the contentMainWrapper table from tpl_main_page.php) and that the left and right columns are floated after the main content.

I'll double check in any case.

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I understand there is only one file, and while there is no "extra" div, it is misplaced, so that the success page does indeed end up with an extra div, while the other pages do not.... I tried validating the success page, and though she had a ton of other errors, one of them was a div issue. From her page source:

Code:

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<div class="centerColumn" id="pageThree">
<h1>Return Authorization Request</h1>
<form name="returns" action="http://store.annron.com/index.php?main_page=returns&amp;action=send" method="post">

<br class="clearBoth" />
<div class="mainContent success">Your message has been successfully sent.</div>

</div>
</form>
<div class="buttonRow back"><a href="http://store.annron.com/index.php?main_page=index"><img src="includes/templates/cherry_zen/buttons/english/button_back.gif" alt="Back" title=" Back " width="60" height="21" /></a></div>
<br class="clearBoth" />

</div>

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See this post, I suggested a fix that fixed the issue:

http://www.zen-cart.com/forum/showpo...&postcount=739