Quote:
Originally Posted by lat9
as always, you’re awesome. I’ll implement later today and advise. Appreciate the quick response.
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Quote:
Originally Posted by lat9
as always, you’re awesome. I’ll implement later today and advise. Appreciate the quick response.
Actually, the problem I'm having is the payment method, I believe. It wont let the payment method be selected.Quote:
Originally Posted by lat9
There is ONLY ONE payment method and its the MONEYORDER mod.
I had already made the referenced change above before posting.
OTHER THOUGHTS?
In looking back at my notes, the error issued was resolved with the fix you suggested... and to clarify, I cant select the payment method.
Are there additional jQuery/javascript issues? Use your browser's 'developer tools' to view the console-log.
These are the rseults when its activated:Quote:
Originally Posted by lat9
[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (success.png, line 0)
[Log] Missing #ottotal > div:first-child (jquery.checkout_one.min.js, line 5)
[Log] Missing #otshipping (jquery.checkout_one.min.js, line 5)
[Log] setFormSubmitButton, payment-module: moneyorder (jquery.checkout_one.min.js, line 5)
[Log] Showing "confirm" (jquery.checkout_one.min.js, line 5)
[Log] Setting orderConfirmed (0), submitter (null) (jquery.checkout_one.min.js, line 5)
[Log] jQuery version: 3.5.1 (jquery.checkout_one.min.js, line 5)
Attachment 19802
other screen shots
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There's some kind of PHP-related error during the checkout; check your site's /logs sub-directory for additional information.Quote:
Originally Posted by Carbonless
Currently running OPC 2.3.9, bootstrap 3.15., Zen 1.5.7c
I have had a weird "error" of sorts, and I'm not sure if it is something caused by OPC, or if it is an error with PayPal.
Yesterday I had a duplicate order that came through 2 seconds after the first. The below CURL log came through at the same exact time as the first order (personal information redacted by me with XXXX);
Could this be caused by a poor mobile connection? Or possibly the customer refreshing the page during payment processing?Code:2021-11-10 02:46:50
-------------------
(live transaction) --> https://api-3t.paypal.com/nvp
Request Headers:
Array
(
[0] => Content-Type: text/namevalue
[1] => X-VPS-Timeout: 90
[2] => X-VPS-VIT-Client-Type: PHP/cURL
[3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart(R) - PayPal/NVP
[4] => X-VPS-VIT-Integration-Version: 1.5.7
)
Request Parameters: {DoDirectPayment}
Array
(
[ACCT] => ************XXXXX
[AMT] => 99.79
[BUTTONSOURCE] => ZenCart-DP_us
[CARDISSUE] =>
[CITY] => Portland
[COUNTRYCODE] => US
[CREDITCARDTYPE] => Visa
[CUSTOM] => DP-23021-1636577207
[CVV2] => ***
[EMAIL] => XXXXX
[EXPDATE] => XXXXX
[FIRSTNAME] => XXXXX
[INVNUM] => 23021-1636577207-[sicassracingcom]
[IPADDRESS] => 76.27.207.119
[ITEMAMT] => 84.9
[LASTNAME] => XXXXX
[L_AMT0] => 44.95
[L_AMT1] => 39.95
[L_NAME0] => KTM Bar Mounted Hi/Lo/Off Headlight switch [316] Switch Type: 2005-20 KTM Factory Headlight *NOT 2007-20 EXC
[L_NAME1] => KTM/HQV Front Brake Switch Kit - M10x1.00 [167]
[L_NUMBER0] => 26-030T
[L_NUMBER1] => 26-036
[L_QTY0] => 1
[L_QTY1] => 1
[NOTIFYURL] => https://sicassracing.com/store/ipn_main_handler.php
[PAYMENTACTION] => Sale
[PAYMENTREQUEST_0_PAYMENTACTION] => Sale
[PHONENUM] => XXXXX
[SHIPPINGAMT] => 14.89
[SHIPTOCITY] => Portland
[SHIPTOCOUNTRYCODE] => US
[SHIPTONAME] => XXXXX
[SHIPTOSTATE] => XXXXX
[SHIPTOSTREET] => XXXXX
[SHIPTOZIP] => XXXXX
[STATE] => XXXXX
[STREET] => XXXXX
[ZIP] => XXXXX
[METHOD] => DoDirectPayment
[CURRENCYCODE] => USD
[USER] => XXXXXXXXXXXXXX
[PWD] => ****************
[VERSION] => 124.0
[SIGNATURE] => ****************************************************Nui4
)
Response:
Array
(
[TIMESTAMP] => 2021-11-10T20:46:50Z
[CORRELATIONID] => 5a8445f99fbf3
[ACK] => Failure
[VERSION] => 124.0
[BUILD] => 56068150
[L_ERRORCODE0] => 10536
[L_SHORTMESSAGE0] => Invalid Data
[L_LONGMESSAGE0] => The transaction was refused as a result of a duplicate invoice ID supplied. Attempt with a new invoice ID
[L_SEVERITYCODE0] => Error
[AMT] => 99.79
[CURRENCYCODE] => USD
[CURL_ERRORS] =>
)
DoDirectPayment, Elapsed: 2840ms -- Failure
TIMESTAMP=2021%2d11%2d10T20%3a46%3a50Z&CORRELATIONID=5a8445f99fbf3&ACK=Failure&VERSION=124%2e0&BUILD=56068150&L_ERRORCODE0=10536&L_SHORTMESSAGE0=Invalid%20Data&L_LONGMESSAGE0=The%20transaction%20was%20refused%20as%20a%20result%20of%20a%20duplicate%20invoice%20ID%20supplied%2e%20%20Attempt%20with%20a%20new%20invoice%20ID&L_SEVERITYCODE0=Error&AMT=99%2e79&CURRENCYCODE=USD&CURL_ERRORS=
This has happened once before a few weeks back (on OPC 2.3.8), and 3 orders were processed through. All 1 second apart. Any insight would be greatly appreciated.
That could have been either of the conditions you listed. If you've got access to your site's "Raw Access Logs" (usually available via cPanel), you could search that log for the customer's IP address to see how they traversed through the site. That would also provide indication regarding the possibility of a "page refresh" during the checkout-process step.Quote:
Originally Posted by mikestaps
Shoot... the server deletes the raw access logs every 24hrs. I made a change so it will archive them from now on. Thanks for the tip on how to look up what could be happening.