Image Handler 2 (for ZC v1.3.8 ONLY) Support

Hey guys, we just updated our store today to 1.3.8 and after the upgreade of the database, we lost 90-95% of all of our product images, has any one had this problem yet?

Lost 95% of your images?

No I did not have that but, that's not really a problem since you backed up your site and your DB right?

Please use the Conversion thread for this

http://www.zen-cart.com/forum/forumdisplay.php?f=148

Quote:

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Originally Posted by Kyler Schroeder

I have a couple questions for you, I just installed IH and so far it looks much much better than the stock zen-cart setup.

First, when I installed IH, I noticed that the pictures in my product description pages do not show up anymore. Did I install something wrong, or am I missing something?


Second, with the hover script, how do I remove the product title and just have it show the image? It also looks like it's showing the small image instead of the medium image in the hover, is there a spot in the IH Admin to change that or do you have to edit the script its self?

Thanks very much for the help.

Kyler

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1) A link will help us help you.
2) Using the "Search This Thread" tool you would have found this.
http://forum.zen-cart.com/showpost.p...postcount=1802
2-A) Admin--> Configuration-->Images
You can set the size for small, medium and large.

M

My site is at http://gardenhavenskinborn.com/shop and I don't see a 'search this thread' option.

Thanks for the help though.

Hi.

I'm having a weird problem with my additional images..

When I hover over it, it shows the larger version. But when I click on it, it simply doesn't load the larger version. WHat's wrong?

Quote:

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Originally Posted by Kyler Schroeder

My site is at http://gardenhavenskinborn.com/shop and I don't see a 'search this thread' option.

Thanks for the help though.

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"Search this thread" near the top of each page. I attached a screen shot.

Did you check that you unloaded "All" the files for IH?
What template and where did you get it?

M

Quote:

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Originally Posted by mohinder

Hi.

I'm having a weird problem with my additional images..

When I hover over it, it shows the larger version. But when I click on it, it simply doesn't load the larger version. WHat's wrong?

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A link will help us help you.

M

I'm not sure what you mean by 'unloaded' all files for IH. Are you asking if I uploaded all my images? I did do that, I can see all of them in my preview in the admin area, I did notice in the preview that my medium images are the same size as my small images. And before you ask, yes the actual images are different sizes :)

I can't recall the template number right off hand but I bought it from bluegelmedia.com.

Thanks for the help.

P.S. I only have two of the tabs you you highlighted in your screen shot, not including the Search This Thread and Rate This Thread tabs. :)

Quote:

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Originally Posted by Kyler Schroeder

I'm not sure what you mean by 'unloaded' all files for IH. Are you asking if I uploaded all my images? I did do that, I can see all of them in my preview in the admin area, I did notice in the preview that my medium images are the same size as my small images. And before you ask, yes the actual images are different sizes :)

I can't recall the template number right off hand but I bought it from bluegelmedia.com.

Thanks for the help.

P.S. I only have two of the tabs you you highlighted in your screen shot, not including the Search This Thread and Rate This Thread tabs. :)

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When you installed Image Handler, you had to upload files. So did you check to see if you uploaded all of them?

What happen if you uninstall IH, does the main product image show?
Admin--> Tools --> Image Handler --> Admin
Click --> "Remove Image Handler From Database" (You are not deleting any files, so don't worry)
While you have IH uninstalled, delete all the folders & images from the bmz-cache folder.
What happens when you now install IH?

Also, since you paid $$ you need to check with bluegelmedia for support as I suspect the template is the problem if all the Image Handler files was uploaded.

M

Quote:

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Originally Posted by tophand

When you installed Image Handler, you had to upload files. So did you check to see if you uploaded all of them?

What happen if you uninstall IH, does the main product image show?
Admin--> Tools --> Image Handler --> Admin
Click --> "Remove Image Handler From Database" (You are not deleting any files, so don't worry)
While you have IH uninstalled, delete all the folders & images from the bmz-cache folder.
What happens when you now install IH?

Also, since you paid $$ you need to check with bluegelmedia for support as I suspect the template is the problem if all the Image Handler files was uploaded.

M

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BlueGel appears to be a TM affiliate if that's the case you'll need to contact TemplateMonster.com.

And goodluck with that.