One-Page Checkout [Support Thread]

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Originally Posted by lat9

https://www.zen-cart.com/images/styl...quote_icon.png Originally Posted by gtgeorge https://www.zen-cart.com/images/styl...post-right.png
Database Engine: MySQL 5.7.30
HP Version: 7.3.32 (Zend: 3.3.32)
Zen Cart 1.5.7d
Database Patch Level: 1.5.7b
OPC 2.3.11 (2022-02-09)

I installed OPC a few months back and have found it helpful for most customers. Thanks for this plugin.

I have an issue that seems to be giving customers a problem when they leave the checkout/cart page and add another item or make changes. When returning to the checkout page it displays a message "Your available shipping options have changed. Please re-select your desired shipping method." but we only have one shipping option available (table) and it is already selected with no way to re-select it. If doing a refresh the message disappears.

What is the site's table-rate shipping configuration? I'll try to reproduce the issue locally.

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Were you able to reproduce this issue?

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Originally Posted by gtgeorge

Were you able to reproduce this issue?

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Haven't (yet) tried; I'm in the middle of a couple of complicated upgrades. Paying clients come first.

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Originally Posted by lat9

I'm unable to reproduce using an (albeit) updated zc157d (from zc157c) and the built-in responsive classic. I've tried both with and without the guest confirmation required configuration setting.

Have you made template overrides into the responsive_classic/templates directory of any of the OPC template files? They're installed by default into (er) template_default.

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Yep. I did make some changes to some of the OPC template files, mostly cosmetic changes and removing the labels replacing them with placeholders instead. I guess it didn't like it. Now to figure out which page of all is the culprit.

Sorry for the trouble I caused. :blush: I should have checked the changes before jumping it.

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Originally Posted by lat9

Haven't (yet) tried; I'm in the middle of a couple of complicated upgrades. Paying clients come first.

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Issue reproduced; I'll determine the root cause and correct 'shortly'.

Quick question (hopefully). Is there a reason why the message "Sorry, but our expedited checkout process cannot be used" is displayed for a brief second during checkout? I reverted all the cosmetic changes I made to the template overrides thinking that was the reason for it, but the message still pops quickly and disappears after the page loads. No error logs. Is this a normal occurrence?

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Originally Posted by mvstudio

Quick question (hopefully). Is there a reason why the message "Sorry, but our expedited checkout process cannot be used" is displayed for a brief second during checkout? I reverted all the cosmetic changes I made to the template overrides thinking that was the reason for it, but the message still pops quickly and disappears after the page loads. No error logs. Is this a normal occurrence?

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I've seen this too. I thought it might be a javascript loading delay - tried a few things a while back but wasn't able to achieve anything.

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Originally Posted by mvstudio

Quick question (hopefully). Is there a reason why the message "Sorry, but our expedited checkout process cannot be used" is displayed for a brief second during checkout? I reverted all the cosmetic changes I made to the template overrides thinking that was the reason for it, but the message still pops quickly and disappears after the page loads. No error logs. Is this a normal occurrence?

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Originally Posted by simon1066

I've seen this too. I thought it might be a javascript loading delay - tried a few things a while back but wasn't able to achieve anything.

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That "flash" is displayed during the page-load and is then hidden once the javascript/jQuery files have been loaded. It's there in case the site's got a jQuery issue and the customer otherwise wouldn't be able to checkout.

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Originally Posted by lat9

That "flash" is displayed during the page-load and is then hidden once the javascript/jQuery files have been loaded. It's there in case the site's got a jQuery issue and the customer otherwise wouldn't be able to checkout.

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.. and there I was thinking it was me. Thanks for the explanation @lat9

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Originally Posted by simon1066

.. and there I was thinking it was me. Thanks for the explanation @lat9

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:laugh: :laugh: And here I was thinking it was something I did too :laugh: Thank you @lat9!

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Originally Posted by lat9

Issue reproduced; I'll determine the root cause and correct 'shortly'.

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Thanks, your hard work is appreciated!