Edit Orders v4.0 Support Thread

Quote:

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Originally Posted by bsonhome

hi
i find a bug of the module,
the subtotal still not work 100% correctly
if only one product it working fine..
if more than one product and try to change the quantity or unit price the subtotal will go wrong
i am not sure how to fix it
if any help will be thankful

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Details will help.. Guessing is not a productive way to handle troubleshooting..:smile:

when you say "the subtotal will go wrong" some specifics of what you did, how your store is configure, etc would help..

does the product you added to the order have attributes?? are your products priced by attributes?? Are you using any order total modules?? if you are which ones?? what did the totals look like after editing?? what did you expect them to look like??

DETAILS my friend will help..

Hi
thanks i am not sure which module i should list so i list them all, sorry for my stupid.....
EasyPopulate-4.0
add_customers_from_admin
Edit Orders 4.1.1
Admin New Order 1.4
export_shipping_information_V1.3.2.1
Image_Handler4_v4_2
sitemapXML
recover_cart_sales v.4.00.00a
zen_lightbox-v1.6.4_1.5
ceon_uri_mapping_4.4.1_for_zc
Simple_Google_Analytics_1-2-5c
google_merchant_center_1.13.0

i will try to explain with step by step
firstly i go to customer, select one of the customer and click new order, then add one product which is 100usd now subtotal and total is 100 usd so they are correct.
then i add other product which is also 100 usd now the subtotal and total is 200 usd so they are correct.
then i change the quantity of one of the item to 3 and press enter key, and the subtotal is still 200 and total is also 200 it should be 400 for both,
if i go to quantity text box and click enter again, the total and subtotal will become 0, they are changing every time when i press enter
Attachment 12833
sorry my English is not very good.

Thanks for quick reply

@bsonhome Check your PM inbox.

Edit Orders 4.1.2
Version 4.1.2 contains additional "safety" checks, better handling of coupons, and squashes a few outstanding bugs. In particular the changes reduce the possibility of order totals not being generating correctly.

Version 4.1.2 contains a number of very important changes to the handling of products, attributes, and order totals. These changes mitigate potential issues which could impact a large number of stores running Edit Orders 4.1/4.1.1. It is recommended to upgrade as soon as possible.

Disclaimer: In an effort to release the fixes contained in version 4.1.2 as quickly as possible, not as many BETA testers have evaluated, installed, or tested this release as previous releases. The release should become available in the next couple of days in the plugins section. I am willing to provide a temporary download link upon request (send me a PM / email) for those needing to upgrade before the release becomes available in the plugins section.

If I update the quantity of a product within an order (possibly setting a product quantity to 0 to remove the product from the order) and/or change either a billing or shipping address, should I expect to see an orders_status_history record noting this change?

Quote:

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Originally Posted by lat9

If I update the quantity of a product within an order (possibly setting a product quantity to 0 to remove the product from the order) and/or change either a billing or shipping address, should I expect to see an orders_status_history record noting this change?

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No.. not automatically at least. Historically Edit Orders has never "logged" change activities in this manner at all. It's always been up to the shop owner to enter those kinds of details in the order comments if they so choose to..

Quote:

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Originally Posted by DivaVocals

No.. not automatically at least. Historically Edit Orders has never "logged" change activities in this manner at all. It's always been up to the shop owner to enter those kinds of details in the order comments if they so choose to..

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Thanks, Diva, for the information.

One small issue with EO 4.1.2: If the admin goes into edit_orders.php and makes no changes other than adding a comment and pressing "Update" the comment is not recorded. Changed line 147 to add the clause in red:

Code:

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                // Begin - Update Status History & Email Customer if Necessary
                if(($check_status->fields['orders_status'] != $status) || zen_not_null($track_id) || zen_not_null($comments)) {

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Quote:

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Originally Posted by DivaVocals

Details will help.. Guessing is not a productive way to handle troubleshooting..:smile:

when you say "the subtotal will go wrong" some specifics of what you did, how your store is configure, etc would help..

does the product you added to the order have attributes?? are your products priced by attributes?? Are you using any order total modules?? if you are which ones?? what did the totals look like after editing?? what did you expect them to look like??

DETAILS my friend will help..

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Hi Zenners,

I am Facing the same issue here..:frusty:

Hi Bsonhome,

How did resolved this issue?? I am getting the same problem from my side..