Protx VSP Direct v2.0.0

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Originally Posted by HandcraftedUK

I've just upgraded now - It was super easy!

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I decided to move from Protx Forms to Protx Direct, so I paid the £50 and downloaded the module. Copied the files onto the sever and all was well.

I then installed the new Protx Direct module and immediately the Protx Forms and Protx Direct payment modules vanished from the Admin.

Renaming /includes/modules/payment/protx_direct.php to something else brought the protx forms back, but I don't to remove Forms until I get Direct working.

So what should I be doing?

Hi,

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Originally Posted by hairydog

So what should I be doing?

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Unfortunately, you've messed up installing the software somehow... the two modules are autonomous from each other so installing one will have no effect on the other!

Please contact us via e-mail or the website so we can find out what you've done wrong and get it sorted for you.

All the best...

Conor

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Originally Posted by conor

Unfortunately, you've messed up installing the software somehow... the two modules are autonomous from each other so installing one will have no effect on the other!

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Sorted! I'd forgotten that the admin directory wasn't called admin, so the extra files were in the wrong place. Now seems to be OK, thanks.

Hi,

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Originally Posted by hairydog

Sorted! I'd forgotten that the admin directory wasn't called admin, so the extra files were in the wrong place. Now seems to be OK, thanks.

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An easy mistake to make... I knew it was something like that!

Really glad to hear you are up and running!

Have a good weekend!

All the best...

Conor

Hi,

We've just received the latest information from Protx about the new system coming in on 1st August.

We will be releasing a new version of the module on 31st July.

We do not want to release before this as we don't want the confusion of having two different versions of the module available at the same time!

The new version will not be backwards compatible and will require a complete reinstall! Everyone using Maestro must upgrade or these cards will fail to work from 1st August!

This is an unavoidable consequence of the changes that Protx require (changing the code from SWITCH to MAESTRO).

Hopefully that answers any questions you may have had after reading Protx's latest announcement - as you can see you are well covered and will be fully supported!

The only thing that may be inconvenient is that everyone will have to update their versions of the module in the evening of the 31st July or first thing in the morning on the 1st August - Please set aside the time to do this.. it will only take 5 mins! :clap:

All the best...

Conor
dev.ceon.net

Hi Conor,

Will you be releasing an updated version of the Protx form module as well?

Hi,

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Originally Posted by Sudakoma

Will you be releasing an updated version of the Protx form module as well?

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This is the Protx Direct thread. :)

Anyway... yes. :)

All the best...

Conor

Sorry for posting in the wrong thread! :oops:

Thanks for the reply though :smartalec:

Hi,

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Originally Posted by Sudakoma

Sorry for posting in the wrong thread! :oops:

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I was only being a bit cheeky in order to jest. :)

All the best...

Conor

Hi,

Got this message from another user of the module and thought it might be better to reply here...

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Just saw your post on Zen Cart about the new version you guys are releasing - um am confused I actually thought that the 3D secure and switch - maestro was covered in the one I have just downloaded - is this NOT true? and what new measures from protx?

sorry I have not got any new warnings from protx other than 3d secure and switch so not sure what else this is talking about

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It is true until 6AM on 1st August. Protx are changing their systems then and Maestro cards will no longer work with the current module.

We had no idea they'd be making this particular change until we were mailed this afternoon but wanted to reassure everyone that we are on top of it and, if you set aside the time to upgrade on 31st July/1st August, you can run your stores unaffected! :flex:

All the best...

Conor