Apsona ShopAdmin - a free tool for import/mass update/reporting

RiverCity - I would guess that this is either a permissions issue (you need to set the file permissions to executable), or a security configuration issue with your hosting company. I would suggest that you try changing the permissions of all the ShopAdmin files so that they are executable, and please let us know what the results are.

Hope this helps.

Quote:

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Originally Posted by RiverCity

Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8r DAV/2 mod_fcgid/2.3.5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at missyscollectibles.com Port 80

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Had a similar issue (although no 404) where "check connection" error would pop up then "progress bar being used somewhere else"

First things first. CHECK LOGS. Should see more specific errors.

My issue was with mod_fcgid (RiverCity is running this) and the MaxRequestLen directive. But if your not running your own servers, your web host will need to investigate. This fixed my issue.

<IfModule mod_fcgid.c>
MaxRequestLen 209715200
</IfModule>

If you have access to your logs, please post them and I'll take a look. Apsona is FANTASTIC!!!!

Quote:

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Originally Posted by joegalui

When I start Apsona ShopAddmin from the tools menu it presents the login box for my admin id in a new window.When I login it goes back to my admin page and I try it again but it keeps going to the login. Help

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Im experiencing the same problem.
I've changed all permissions for the files and have
checked that everything is as it should be server
side as per instructions on the Apsona website,
yet the problem remains.
Its not a browser issue, since the problem is the
same in IE as well as firefox.

How to resolve this redirect issue?

Whats the server log say? Most likely not an issue with apsona. Please post the most recent errors

Is it possible to export each product link? for example: www.example.com/productlink

I am trying to upload products to a web site and I keep getting the following error:

The server is not responding. Please check your network connection.
Status: error

There are no errors in my log, the host does not see any issues on their end either.....I am stumped.

I tried copying a few lines to the copy and paste option and when I did like 5 lines it went through fine....so I did the spreadsheet and got the error...then I tried again by copying and pasting 50 lines...and still got the error....

If I click OK on the popup error message..then the progress bar will still come on and show the time it takes to download things, but the blue bar does not move and it does seem the items make it into the database, but do not appear in the Zencart Admin....

I am just baffled here....any thoughts?

THANK YOU!!!!!

jill8026 - I assume you've been using ShopAdmin without this problem in the past? We haven't made any major updates in a few weeks now, so it's unlikely to be an issue with ShopAdmin. Is it possible that your hosting service has added some security controls that might be causing this? Perhaps you can ask them about it?


Regards.

I have been using Apsona for a while, but honestly never uploaded products before! :-) I know how odd! I use it as my main admin area and so do a couple of my clients...but this is the first time I really needed to upload things....

I did talk to my host and they are not seeing anything at all....typically we have mod security issues that we run into on occasion - but they do not see any errors at all......just wanted to run it past you...

I will call the hosting company again to see if I get a different answer! from someone else!

Hello

i have been doing updates on products to the website im setting up, and i got the server not responding error, now the complete site is down, im only able to load none mysql dependent pages, but since the orther webshop running on the same server is all good, what could then be wrong here?

mysql is working all good, but do apsona lock tables under update or anything else that can be the reason why im not able to load this site when the other one is working without any problems?

harlyman - Apsona doesn't do any table locking. To me this sounds like a server issue, I'm afraid. Have you checked with the hosting company?