Image Handler 3 Support Thread (for ZC v1.3.9)

Hi just installed image handler 3 then noticed I have multiple images though :oops: went back to delete them but all I'm getting is this error message
Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

please help

Quote:

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Originally Posted by discoverytdi

Hi just installed image handler 3 then noticed I have multiple images though :oops: went back to delete them but all I'm getting is this error message
Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')

please help

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I am sorry but you will not be getting very good help if you make everyone guess.

It has been mentioned MANY times that to get good help posters need to place a link to their store so that the helpers may go see with their own eyes what is happening.

so please post your store software version and store link in the thread to get help that will benefit you to fix it sooner.

Quote:

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Originally Posted by DarkAngel

I am sorry but you will not be getting very good help if you make everyone guess.

It has been mentioned MANY times that to get good help posters need to place a link to their store so that the helpers may go see with their own eyes what is happening.

so please post your store software version and store link in the thread to get help that will benefit you to fix it sooner.

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:oops: Managed to sort most through image handler just left with a few products like this on with multiple images http://www.rvsolarsystems.co.uk/stor...&products_id=4
thease are the ones I'm getting the error message from when I try to solve it through image handler I know I've screwed up somewhere but don't want to make it worse
zen1.39H

Quote:

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Originally Posted by discoverytdi

:oops: Managed to sort most through image handler just left with a few products like this on with multiple images http://www.rvsolarsystems.co.uk/stor...&products_id=4
thease are the ones I'm getting the error message from when I try to solve it through image handler I know I've screwed up somewhere but don't want to make it worse
zen1.39H

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well I kill my own store occasionally so I am well aware of messing things up royal...lol

well you should get better help than what I can off but I am confused a bit. I went to the link and I see the main product image...opens to a nice sized larger image to view details well.

at the bottom of the page I see the additional image--when you said you have multiple images i thought you meant more than 1 of the same image at the bottom....I see only the one additional image that is slightly different than the top one.

I also noticed that when the additional image is clicked on to view it does not show...see pic posted

did you make sure all your files are in their correct places on the server?

have you tried going to admin/tools/IH3/itw own admin link and clearing the cache? Or going to the server and deleting all folders in the bmz_cache folder?

when I hover over the image it does not show the link as bmz_cache BUT when I choose to view image when right-clicked it does show the right path...confusing to me but then I confuse easy.

Quote:

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Originally Posted by DarkAngel

well I kill my own store occasionally so I am well aware of messing things up royal...lol

well you should get better help than what I can off but I am confused a bit. I went to the link and I see the main product image...opens to a nice sized larger image to view details well.

at the bottom of the page I see the additional image--when you said you have multiple images i thought you meant more than 1 of the same image at the bottom....I see only the one additional image that is slightly different than the top one.

I also noticed that when the additional image is clicked on to view it does not show...see pic posted

did you make sure all your files are in their correct places on the server?

have you tried going to admin/tools/IH3/itw own admin link and clearing the cache? Or going to the server and deleting all folders in the bmz_cache folder?

when I hover over the image it does not show the link as bmz_cache BUT when I choose to view image when right-clicked it does show the right path...confusing to me but then I confuse easy.

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Thats whats got me confused I'm tempted to try deleting the image from the product but although I have more bacups than I can shake a stick at I'd rather not if it will totally balls it up even more

Quote:

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Originally Posted by DarkAngel

when I hover over the image it does not show the link as bmz_cache BUT when I choose to view image when right-clicked it does show the right path...confusing to me but then I confuse easy.

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and when you hover over the images show on the products detail page it will NEVER show the URL for the image in the bmz_cache folder. The URL you see when you hover the main product or additional images on the product detail page is the link to the pop-up window which will THEN contain the large image. If you right click the image from the popup window THEN you should see the large being served up from the bmz_cache folder.

That said if you right click the main product image (medium image) and the additional image thumbnails (small image), they should be served up from the bmz_cache folder.

Update just went back into admin deleted the images in the product pages fine but when I reinstall the images it picks up the image I want plus the image from a different product :frusty:

Quote:

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Originally Posted by discoverytdi

Thats whats got me confused I'm tempted to try deleting the image from the product but although I have more bacups than I can shake a stick at I'd rather not if it will totally balls it up even more

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Clear the FOLDERS (not the .htaccess and .keep files) from the bmz_cache as suggested.. IH3 built this and it will re-build it again after you empty it.. Remove the images from the offending products and THEN re-load the main and additional images again and let us know if this works..

BTW, you do not need a bazillion backups of your images.. You only need ONE backup of your original images..

Quote:

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Originally Posted by discoverytdi

Update just went back into admin deleted the images in the product pages fine but when I reinstall the images it picks up the image I want plus the image from a different product :frusty:

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Suggest stopping what you are doing and review the readme.. this issue is covered in the readme.. (under the troubleshooting tab... though I REALLY suggest reviewing the WHOLE readme file..)

Quote:

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Originally Posted by discoverytdi

:oops: Managed to sort most through image handler just left with a few products like this on with multiple images http://www.rvsolarsystems.co.uk/stor...&products_id=4
thease are the ones I'm getting the error message from when I try to solve it through image handler I know I've screwed up somewhere but don't want to make it worse
zen1.39H

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a few more observations.

1. DON'T use spaces in your image file names. It appears in this product that you have an additional image named "40 Watt solar panel", and it doesn't appear to have a file extension at all. (which may be why the store ignores it)
2. As has been said in the README and in this support thread, you only need to upload ONE image to the main image folder and it should be the LARGEST image. IH3 will then take care of generating the small and medium images. In the example you provided it appears that your large product images are stored in "images/large".
3. Once reason additional image may not show up is because the filetypes/extensions do not match the main product image. IH3 will help you spot when these situations exist as post here by nigel a week or so ago: http://www.zen-cart.com/forum/showpo...&postcount=224