Products Review Reminder [Support Thread]

Just go to admin->configuration->minimum values, and set Product Review Text to some value > 0. (Maybe 20 or so.)

Quote:

---

Originally Posted by swguy

Just go to admin->configuration->minimum values, and set Product Review Text to some value > 0. (Maybe 20 or so.)

---

Thanks for the reply, Let me explain in details for the question I have, what I mean is when a customer login website and go to review area, if he just simply clicks the stars and does not wite any review words,it will show the review have been published publicly as...
The bad thing is the review will show active at the admin area of ZenCart, what I want is review should not be published publicly when the customer or the visitor just simply click the start without wirting any review words.How should i force them at least write something in order to complete the review,Thanks very much for your help.

Do you have admin-configuration-product info-Product Reviews Require Approval set to 1?

Quote:

---

Originally Posted by swguy

Do you have admin-configuration-product info-Product Reviews Require Approval set to 1?

---

Yes.That have been set as 1

If they just click the stars and don't press submit (which they can't do successfully until they enter a certain number of characters, assuming you have set the minimum as I suggested a couple of posts back), the review won't show up. (If it does, you have some sort of modified template that doesn't work correctly.)

Quote:

---

Originally Posted by swguy

If they just click the stars and don't press submit (which they can't do successfully until they enter a certain number of characters, assuming you have set the minimum as I suggested a couple of posts back), the review won't show up. (If it does, you have some sort of modified template that doesn't work correctly.)

---

Thanks,i will do a test on a new fresh site,the strange thing is the product page have it's own review page,when you click the stars,it will not published..

Attachment 17617

Quote:

---

Originally Posted by swguy

If they just click the stars and don't press submit (which they can't do successfully until they enter a certain number of characters, assuming you have set the minimum as I suggested a couple of posts back), the review won't show up. (If it does, you have some sort of modified template that doesn't work correctly.)

---

I have tested on a fresh new site,zencart 1.5.5f with this this plugin installed,when customer click the star,it will show "✔ posted publicly as..."
Attachment 17621

It will become active at the admin area.
Attachment 17622
Attachment 17623

Quote:

---

Originally Posted by swguy

If they just click the stars and don't press submit (which they can't do successfully until they enter a certain number of characters, assuming you have set the minimum as I suggested a couple of posts back), the review won't show up. (If it does, you have some sort of modified template that doesn't work correctly.)

---

I am having the same issue with this plugin. The behaviour you are describing is for the default review page that comes with Zen Cart. With this addon, as has previously been mentioned by clicking any stars the review is automatically submitted, bypassing minimum review length and approval. Those only come into play after you start typing into the text field, at which time the submit button then becomes visible.

Any thoughts on how to fix this?

@wvasconcelos responded to a message I sent in regards to this issue.

Quote:

---

1. Open the following file in a text editor (e.g. Notepad++, Nano, VIM, etc.):
\includes\modules\pages\addon_my_reviews\jscript_main.php

2. Add the following on line 114 (before /* SHOW RESULTS */):
if( review.length < <?php echo $min_length; ?> ){ $("#" + pid + '-review').css("display","block"); return; }

That line will:
1. Stop the execution of the JavaScript function before it sends the rating to the database;
2. Prevent the display of the "posted publicly as ..." message;
3. Trigger the display of the textbox to allow the user to write a review.

---

v1.5.5f

Hi - I am interested in using this plugin and have read this support thread and the ReadMe for it but have a particular question;

Q ... currently contacting customers manually if the product is out of stock I have to make the product 'sold out', i.e. in product details page select qty 1 and 'out of stock', so that the link to the product given to the customer is 'live', i.e. the product page is still active, otherwise they get the 404 page ..... does this plugin override the need for this, i.e. does the link provided to the customer go directly to the review response page? (we sell a lot of 'one off' products).

many thanks,
Mike