Gift Certificate Help Please

It seems that i've found a bug or something! :cry:
I've done everything as mentioned here but still... even if i select no tax rate.. the default tax rate is always applied !!!

Is this hapening with anyone else? :dontgetit

If it is... does anyone has any clue on how to patch this? I really need no tax application of these gifts.. as... a 5 euro certificate should be only 5 euros.. not 5 euros + tax.


Btw.. my i'm using the latest patch release.

Thanks to all.. :thumbsup:

you've simply set your product incorrectly, check your product details.

Craig
http://www.scientificsales.co.nz

Quote:

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Originally Posted by craiglove

you've simply set your product incorrectly, check your product details.

Craig
http://www.scientificsales.co.nz

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You know what ??:cry:
You're right !!!! It was indid MY error!!
by mere casuality i had in fact a currency error, i was mentioning on my currency configuration that 1EUR = 1.2xxxx EUROS, which is in fact 20% of the real value but, considering that we also have 21% tax here.. it lead me to believe that the VAT was being inserted on the Gift Certificates. Man... i'm dumb!! lol :no:

Fortunatly for me that there are very wise guys ( :smartass: ) here that pointed me to the right was..

Thanks Craiglove.. :thumbsup:

hehehe... thats great. :thumbsup: since were hot on the case.

Also dont forget to label your "Products Model:" with "GIFT-xxx" in CAPS. this will enable you to have Gifts show up in your "Gifts Certificate Que".

ie: my
$10.00 is GIFT-0010
$20.00 is GIFT-0020
$50.00 is GIFT-0050

etc....:wink2:

Craig

Thanks, this was so much help. But now I have it all set up but I am stuck again. I wanted to floow it through so I could be sure a customer could as well. But as the customer I clicked on the gift cert faqs and it tells me to see the Shopping Cart Box in the right hand column, but with nothing new in my cart I have no shopping caer box??!! How do they email the gift certificate to someone? If their something else I need to set up for this I missed?

Thanks,
Anita

Quote:

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Originally Posted by anitalee

Thanks, this was so much help. But now I have it all set up but I am stuck again. I wanted to floow it through so I could be sure a customer could as well. But as the customer I clicked on the gift cert faqs and it tells me to see the Shopping Cart Box in the right hand column, but with nothing new in my cart I have no shopping caer box??!! How do they email the gift certificate to someone? If their something else I need to set up for this I missed?

Thanks,
Anita

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You can set the shopping-cart sidebox to "always show" via Admin->Configuration->Layout Settings->Shopping Cart Box Status = 0

Also, Gift Certificate funds can be managed by the customer from:
- My Account
- Gift Certificate FAQ page
- gv_send page
- and checkout_success page

Quote:

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Originally Posted by Kim

How do I sell Gift Certificates?
In the Admin, make a new category called Gift Certificates. Add a product to the category called Gift Certificates.

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This may be a dumb question but, does the Category have to be named "Gift Certificates"? Would it mess up the functionality if I named the category "Gifts" and added a few gift certificates and a few other gift type products?

Thanks,
Katie

No the Category can be called anything you like. The important piece is the Model, it must start with GIFTxxxx. (note all caps)

OK Thanks for the answer.

:ohmy: I had followed all the instructions for setting up gift certificates but ended up with errors. Can someone plz help?
Following errors received:
Warning: This product is marked - Free Shipping and Skips Shipping Address
No shipping will be requested when all products in the order are Virtual Products
Warning: This product is marked - Free Shipping, Shipping Address Required
Free Shipping Module is required when all products in the order are Always Free Shipping Products.
I had updated the product even though these errors had occured then did a dummy test. During the process shipping method screen comes up.