It doesn;t seem to be happening on a particular product, just a particular person at the moment, from what I can tell
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It doesn;t seem to be happening on a particular product, just a particular person at the moment, from what I can tell
Same problem on a site I am working on.
I can have a cart full of physical, non-virtual products and checkout fine. I can have a cart full of downloads and checkout fine. As soon as I have a mix, I get the shipping error about not delivering to my region.
I can't mix non-virtual products with products that have the "Always free shipping" attribute either. Enabling the freeshipper module avoids the error but then the other shipping methods are not available, only free shipping.
I'll see if I can narrow the problem down further.
The problem is definitely associated with the downloads on my site. I can add a virtual product to the catalog and fill out all fields (desc, price, etc.) and still checkout if it is mixed with non-virtual products. i can even add all the option names and values and still checkout without the shipping error. As soon as try to checkout with a attribute that has an associated download (combined with a non-virt product) I get the error.
Any ideas?
OK, after further reading I've changed downloads to be non-virtual. :unsure:Thanks to Ajeh for repeating this info in many posts... That's got to be one of the most non-intuitive things I've encountered in ZC to date, especially since the non-virtual product description specifically states that they require a shipping address.
Anyway, changing the downloads to non-virtual + always free shipping didn't fix anything. As I mentioned before, products with 'always free shipping' are causing the conflict as well. I also tried creating a new zone 'All Countries' and enabling that for the shipping modules instead of '--none--' but that didn't help either. I'm running out of ideas.
Ahhh, the mystery continues... This is just getting weirder and weirder.
A little more info: I can have a mix of physical items and download items, but there cannot be the same number of each or I get the shipping error... huh? :huh:
To recap:
Only physical items in the cart = no problem
Only download items in the cart = no problem
1 physical item + 1 item with download(s) = 'cannot deliver' error
X physical items + Y items with downloads(s) = no problem if X≠Y
X physical items + Y items with downloads(s) = 'cannot deliver' error if X=Y
If anyone has ANY suggestions I'll try just about anything. I'm willing to give admin access to mods... Sorry to sound desparate, but i am.
i think it's safe to say that a situation where whether or not the order can be shipped depends on the ratio of downloads vs. physical products is a bug, correct?
Reported as a bug here:
http://www.zen-cart.com/forum/showthread.php?t=64510