Super Orders v4.0 Support Thread for ZC v1.5.x

I think my question about refunds got lost in a sudden spurt of traffic:
http://www.zen-cart.com/showthread.p...00#post1218000

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Originally Posted by BillJ

I think my question about refunds got lost in a sudden spurt of traffic:
http://www.zen-cart.com/showthread.p...00#post1218000

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Your question didn't get lost. The problem is that you don't have your full process worked out. the problem you have isn't an issue with super orders. Super orders is working as it should. The issue is that you need to adjust the order total in addition to processing a refund. Not something that super orders does.. suggest that you take a look at edit orders..

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Originally Posted by DivaVocals

Your question didn't get lost. The problem is that you don't have your full process worked out. the problem you have isn't an issue with super orders. Super orders is working as it should. The issue is that you need to adjust the order total in addition to processing a refund. Not something that super orders does.. suggest that you take a look at edit orders..

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I suspected that Super Orders was working as intended but wondered whether there might be an additional step available that I hadn't found since I can't imagine, for my shop anyway, ever needing to issue a refund and leave the customer owing it back. I do have Edit Orders installed so I'll look at how I can amend the process to use that. Thanks.

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Originally Posted by BillJ

I suspected that Super Orders was working as intended but wondered whether there might be an additional step available that I hadn't found since I can't imagine, for my shop anyway, ever needing to issue a refund and leave the customer owing it back. I do have Edit Orders installed so I'll look at how I can amend the process to use that. Thanks.

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Super Orders doesn't EDIT order totals.. So no there isn't an additional step.. Like I said.. you do not have your whole back-end admin process for this worked out fully.. It's really a matter of basic accounting.. You cannot process a refund and NOT adjust the order total.. You will ALWAYS end up with a balance owed by the customer.. You are refunding what they ACTUALLY paid to what they should have paid and you are trying to do this without adjusting the order total to match..

V1.51 with Super Order 4.0
Can the product manufacture be added to the Packing Slip?

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Originally Posted by lmax401

V1.51 with Super Order 4.0
Can the product manufacture be added to the Packing Slip?

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The short answer is yes, though the discussion of this is not directly applicable to Super Orders (this is more of a packing slip discussion applicable to other threads). That said, some initial guidance might be available at: http://www.zen-cart.com/showthread.p...rer-on-invoice

And assuming that some functions haven't been removed from ZC, the post at
http://www.zen-cart.com/showthread.p...557#post302557
may simplify some of the code because only the product ID is needed to spit back the manufacturer's name.

Haven't dug into the files specifically, but the file(s) that may need revision I would say are ADMINFOLDER/packingslip.php and/or ADMINFOLDER/includes/languages/LANGUAGEOFCHOICE/packingslip.php. The second one based on the appearance of a packingslip.php file associated with Super Orders, but again, haven't dug into the code to see if it simply calls the first file or if it completely overrides it. This may be further cleared up by someone that has dug into this plugin more than I have.

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Originally Posted by mc12345678

The short answer is yes, though the discussion of this is not directly applicable to Super Orders (this is more of a packing slip discussion applicable to other threads). That said, some initial guidance might be available at: http://www.zen-cart.com/showthread.p...rer-on-invoice

And assuming that some functions haven't been removed from ZC, the post at
http://www.zen-cart.com/showthread.p...557#post302557
may simplify some of the code because only the product ID is needed to spit back the manufacturer's name.

Haven't dug into the files specifically, but the file(s) that may need revision I would say are ADMINFOLDER/packingslip.php and/or ADMINFOLDER/includes/languages/LANGUAGEOFCHOICE/packingslip.php. The second one based on the appearance of a packingslip.php file associated with Super Orders, but again, haven't dug into the code to see if it simply calls the first file or if it completely overrides it. This may be further cleared up by someone that has dug into this plugin more than I have.

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The packingslips are simply enhanced versions of the stock packingslip..

All of my orders are drop shipped so I don't need the packing slip function. I would however like to convert the Packing Slip to a simple Purchase Order with the Manufacturers name placed into the Bill To section of the Packing Slip. Have already completed the other graphical changes to the form but, can not figure out how to get the Manufacture information placed.

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Originally Posted by lmax401

All of my orders are drop shipped so I don't need the packing slip function. I would however like to convert the Packing Slip to a simple Purchase Order with the Manufacturers name placed into the Bill To section of the Packing Slip. Have already completed the other graphical changes to the form but, can not figure out how to get the Manufacture information placed.

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Again, some guidance has been provided and it is my thought that further discussion of this is off topic and should be addressed in a separate thread/forum.

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Originally Posted by mc12345678

Again, some guidance has been provided and it is my thought that further discussion of this is off topic and should be addressed in a separate thread/forum.

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I would tend to agree.. The Super Orders packingslip is simply an enhanced version of the stock packingslip.. You are likely to get better answers to this question by posting a general query in the forum..