doublechecked all files so that you haven't forgotten to upload a file into proper directory?
if files beeing merged, merged the files and not missed something out?
user tracking config, should come up in under admin config, and under tools.
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doublechecked all files so that you haven't forgotten to upload a file into proper directory?
if files beeing merged, merged the files and not missed something out?
user tracking config, should come up in under admin config, and under tools.
Dedj, all the files were there. The problem was the SQL patch included in the mod was not the right one, or wasn't complete.
I copy/pasted a couple SQL's posted on this thread and seems to work now.
Thanks,
Tat
Has anyone noticed if this module truly tracks everyone that enters your site? I have a huge discrepance between this module and google analytics. Google says that people are coming to my site from a keyword and user tracking has no track of them.
You can set User Tracking to not record spiders (this is recommended). Unsure but that may contribute to the discrepancy. To be sure check your server access logs.Quote:
Originally Posted by helpme
Also keep in mind User Tracking only records visits to the shop (and/or admin). Your Google Analytics configuration may possibly be configured to record your entire website.
Note User Tracking can be set to not record admin logins if you wish. Depends on the code placed in your footer file.
If you're not sure what I am referring to here, search this thread for a not too distant post by me.
Note no developer is further developing or bugfixing this mod. But even in it's current form it continues to be a very useful tool.
Woody
I have that problem as well. I've contacted Google about it but they don't have a clue. In my store Google Analytics has a much, much lower number of visitor's. Google isn't tracking any visits from MSN Live, and I don't know what else isn't showing up.Quote:
Originally Posted by helpme
Hi, Thanks for this great mod! I just have a problem.. all visitors have this IP: 172.16.10.1. I'm not sure if this is a mod issue. It could very well be a server configuration or something else. How can I fix it so I'll be able to see the correct IPs?
Any advice is appreciated!
PS: I did a google search for "zen cart 172.16.10.1" and many zen shops came up saying my IP is: 172.16.10.1. looks like many zen carts have the same issue.
I had user tracking working on my site with the exception that if I tried to exclude my IP then no records would show up at all.
A few days ago, however, without changing any UT settings it stopped tracking records. UT still shows, but always says that there are no records for this 24 hour period.
Any ideas where to begin troubleshooting this?
Thanks!
Audra
Yes rerun the sql file,
I sent it to you earlier
Quote:
Originally Posted by audradh
I have the same problem on both my sites. I did re-run the SQL and even reloaded the mod - but no change - Still "no records for this 24 hour period."
Audra, did Merlin send you a modified SQL? Any luck?
Thanks - Tim
Hi all,
I've installed User Tracking and it give fantastic info for someone just starting out with e-commerce. I do have one minor issue though. When I click on "View Session" my admin session is terminated and I have to log back in again, go into Tools/User Tracking and find where I was.
As I said, not a showstopper, but an irritant.
Does anyone know what might be causing this, or how to prevent it?
Thanks!
Possum.