Multi Cross Sell mod [Support thread]

Quote:

---

Originally Posted by gilby

And for the next person who has this problem the solution was.....?

---

I used product model number instead of product id. That's why cross sell mod didn't work.

Quote:

---

Originally Posted by gilby

Did you put this into the "template over ride" version or the default version?
What is the exact path to this file that you have altered?

---

I used template over ride version. The path is: includes/templates/MY_TEMPLATE/templates/tpl_product_info_display.php

Quote:

---

Originally Posted by Hampstead

I used product model number instead of product id. That's why cross sell mod didn't work.

---

You can use either. Its a selectable option.
If you use model numbers, they MUST be unique.
Product Id's by definition are always unique.

Quote:

---

Originally Posted by Hampstead

I used template over ride version. The path is: includes/templates/MY_TEMPLATE/templates/tpl_product_info_display.php

---

What version of zen? and what version of this mod?
Post a link to a product that you know has a cross sell.

Quote:

---

Originally Posted by gilby

You can use either. Its a selectable option.
If you use model numbers, they MUST be unique.
Product Id's by definition are always unique.

---

For some reason product model number hasn't been accepted. But it works now with product id.

Quote:

---

Originally Posted by gilby

What version of zen? and what version of this mod?
Post a link to a product that you know has a cross sell.

---

I use Zen 1.3.9 and multi cross sell module v1.02.
Here is a link to the product page: http://com-shop.me/index.php?main_pa...oducts_id=1214 (the page is on the Serbian language).

Quote:

---

Originally Posted by Hampstead

I use Zen 1.3.9 and multi cross sell module v1.02.
Here is a link to the product page: http://com-shop.me/index.php?main_pa...oducts_id=1214 (the page is on the Serbian language).

---

The page is NOT loading fully.
It dies just before where you should add the mod code.
Check your cache file for errors that are being created by this.

You could also try using the sample modded file that is enclosed.
It needs to be renamed.
If it works then you have added the code incorrectly to your version.

Quote:

---

Originally Posted by gilby

And if you have gone back 3 pages to post 291 you would also have found that answer.
Sometimes these questions have already been asked and answered and just need a (small) bit of searching.

---

Can I encourage you to submit an update which includes the fix?

Quote:

---

Originally Posted by DrByte

Can I encourage you to submit an update which includes the fix?

---

Sure not a problem I can update the 1.5.0 version.

As the OP was using the older 1.3.9 version.
Should I update that older version and include it in the same file as the updated 1.5.0 version.
or is there a way to update both versions independently and still keep the logical order?

I'm inclined to only update the latest version. Gives good incentive for doing a proper upgrade to the latest version anyway. [insert evil laugh here]

Quote:

---

Originally Posted by gilby

The page is NOT loading fully.
It dies just before where you should add the mod code.
Check your cache file for errors that are being created by this.

You could also try using the sample modded file that is enclosed.
It needs to be renamed.
If it works then you have added the code incorrectly to your version.

---

I uploaded the sample tpl_product_info_display file and it works now. It means that something was incorrectly with the code embedded in my original file. Now I'm going to adapt sample file to my needs.

Many thanks to gilby and DrByte for great effort to help me.

Quote:

---

Originally Posted by Hampstead

I uploaded the sample tpl_product_info_display file and it works now. It means that something was incorrectly with the code embedded in my original file. Now I'm going to adapt sample file to my needs.

Many thanks to gilby and DrByte for great effort to help me.

---

Good to see that its working for you now!

I have just installed this mod, but from the admin screen when I click install I get a blank screen.

I am running zencart 1.5

Do I need to install the original version first ?