Thanks for the response, I am going to have a closer look at the data in the DB as well as compare to another DB that is including all data. I will update with my finding.
Thanks again!
Printable View
Thanks for the response, I am going to have a closer look at the data in the DB as well as compare to another DB that is including all data. I will update with my finding.
Thanks again!
If I may ask, are there multiple languages involved? What language(s)?Quote:
Originally Posted by chuckrey
I do have dutch, english, french, german, russian and spanish folders located in the Includes/languages folder.
Dutch was installed w/ Printable Pricelist module
French German and Spanish came w/ the Template of "YourStore". However I have another site using it and Basic Attr works just fine.
I am not using any other language than English on the website.
So I'll note that the existence of language files for EP4 is not an issue, when/if Russian is used there may be an issue with the language content being populated properly such as importing the products_description related field, but it shouldn't cause the reported issue.Quote:
Originally Posted by chuckrey
On another note, for the site having the issue, do the other exports also have an issue? E.g. the product export or price listing?
Another question, when looking at the EP4 admin screen, what index does the English language have? It's in the info on the upper right area.
The other exports do not have an issue, just the basic attributes.
Detail and full work great and export all without an issue.
Regarding the index question. Is this what you are looking for?
Installed Languages
1-en: English
Default Language: 1-English
Internal Character Encoding: UTF-8
DB Collation: utf8mb4
Yes. While haven't seen it in the wild, I've once caused the language_id for English to become like 3 or 4 and was the only language installed. Just wanted to confirm no unexpected issues likely from database language data. Thanks for that. Still suggesting until otherwise determined that is database related.Quote:
Originally Posted by chuckrey
Quote:
Originally Posted by chuckrey
Wait... detailed attribute export works as expected, but basic does not? Much of the query for both of those is the same. I mean they are each asking for different fields, but the from and where portions are nearly identical. A difference that stands out is that the detailed export adds a limitation of using the language assigned to the value of 1.Quote:
Originally Posted by mc12345678
Fyi, in the past a recommendation has also been to remove and reinstall the software.
I am going to try that this evening and see if it resolves. Thanks again!!Quote:
Originally Posted by mc12345678
Issue with images ... I've tried everything to figure this out. When using a CSV file with Easy Populate everything works fine but the images remain small when clicking on the "larger image" link. The pop-up will only display a small image. The only way to fix this is through the admin by clicking the edit button for the product, click preview, and then save. That fixes the issue for every item. But why does "Easy Populate" cause this problem with every CSV import? I've tried making the image names and extension lowercase (and lowercase as well in the CSV file) so they all match but it doesn't help. Any ideas?
So I just finished removing EP 4.0 and reinstalled the latest from Github. I did not have any luck, same result of not displaying the data from Basic Attributes.....Quote:
Originally Posted by mc12345678
However.. I tested an older version I have on my hard drive. Specifically Easy Populate 4.0.30 - Beta 06-27-2015 and it worked where all data is now downloading without an issue. The version that was not allowing me to export Basic Attributes is Easy Populate 4.0.37.13 - 05-03-2021