Back In Stock Notifications

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Originally Posted by conor

Hi,



Yes, such a simple, silly omission! I'm quite surprised that it hadn't affected anyone else's template since the module distribution was first released in July 2008! Or that no-one had mentioned it until now! (Pity you didn't say to me when you noticed a problem or I could have fixed it sooner.. ah well, it's fixed now! :) ).

All the best...

Conor
ceon

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Well actually it was a while back when DigitalShadow posted it. I was having the same problem but I just cut off the side boxes and it worked for me that way. Anyway it's fixed now.

Hi,

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Originally Posted by countrycharm

Well actually it was a while back when DigitalShadow posted it. I was having the same problem but I just cut off the side boxes and it worked for me that way. Anyway it's fixed now.

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Actually, searching the thread I see that in August 2009 DigitalShadow did indeed post about a problem with the Cherry Template. I thought it must have been a problem with the Cherry template as the problem didn't show its face with the stock Zen Cart template. Obviously I was wrong! :|

Our policy here is that if it works with a fresh installation of Zen Cart but there is a problem between a third party template/module that we'll take a look for free only at our own discretion.. otherwise we expect to be paid for spending time looking at third party software. Obviously in August I wasn't feeling extremely generous with my time but johnchazz caught me at a more generous time so when I agreed to take a look and logged into his site via FTP to see what was going wrong I eventually narrowed the cause of the problem down to one the the BISN files, which is something I hadn't been expecting of course! :)

It looks like this hasn't affected too many others though or I would have heard from more than 3 people over the past two or so years! :)

At least it's fixed now!

All the best...

Conor
ceon

Is there a way to show both the 'buy now' button AND 'notify me when in stock'? I would like my customers to be able to lock in the price by purchasing the product while out of stock.

Hi,

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Originally Posted by vatertime

Is there a way to show both the 'buy now' button AND 'notify me when in stock'? I would like my customers to be able to lock in the price by purchasing the product while out of stock.

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No, sorry, that functionality is not available.

You'd have to have it custom coded, there's no way to do what you are asking in Zen Cart.

All the best...

Conor
ceon

Hello everybody,

I really appreciate this module! Thank you very much, Conor.

But I encounter a problem recently. After my customers fill in their email adress and click "notify me", the page goes to the shopping cart page but not the confirmation page, and the details (email address & name) are never recorded. I really don't know why. It just worked perfectly before, and I haven't changed anything of this module these days. I'm wondering which part could be wrong. I really need your help!

Thank you so much in advance.

Ashely

Hi Ashely,

Glad you like the module!

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Originally Posted by Ashely

But I encounter a problem recently. After my customers fill in their email adress and click "notify me", the page goes to the shopping cart page but not the confirmation page, and the details (email address & name) are never recorded. I really don't know why. It just worked perfectly before, and I haven't changed anything of this module these days. I'm wondering which part could be wrong. I really need your help!

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This means that the Back In Stock Notification form on the product page is posting to the shopping cart page instead of the BISN subscription page.

That's probably being caused by some messed up code in your product_info template file.. for example not closing a form tag before the BISN form is being included, so it is posting to the wrong place.

You've made some changes on your site recently which have caused this behaviour.

If you take a look at your product_info template(s) you should be able to find where you have gone wrong. You were correct in thinking that it wasn't anything to do with this module as the change has been made outside of the module.

Hope that helps!

All the best..

Conor
ceon

Thank you very much for the prompt reply, Conor. Yes, it was the file product_info that was messed up! The position was wrong. It should be after </form>... Now the problem has been fixed.:-)
I really appreciate your help and time!!

Hi,

Quote:

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Originally Posted by Ashely

Thank you very much for the prompt reply, Conor. Yes, it was the file product_info that was messed up! The position was wrong. It should be after </form>... Now the problem has been fixed.:-)
I really appreciate your help and time!!

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No problem.. glad you like the software!

All the best..

Conor
ceon

Hello Conor,
I have been using this great mod for a few months now, without a hitch, until today.
Although I made one of my products "sold-out" on Monday a customer , somehow, just sent me an order today (wednesday) with the Sold-Out item included in it. How could this be possible? Is there a setting somewhere to avoid this happening in future?
Cheers.

Quote:

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Originally Posted by piker

Hello Conor,
I have been using this great mod for a few months now, without a hitch, until today.
Although I made one of my products "sold-out" on Monday a customer , somehow, just sent me an order today (wednesday) with the Sold-Out item included in it. How could this be possible? Is there a setting somewhere to avoid this happening in future?
Cheers.

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Have you made sure that 'Allow Checkout' is set to false in Admin->Configuration ->Stock?