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Hi
Can anyone tell me where I can edit the email that gets sent out with the tracking code in it. I am using royal mail and at present you have to enter the code manually on their tracking page so I need to inform my customers of this.
Thanks in advance:cool:
Good day.I have problem with Tracking Link.i need link looks like this: http://track.dhl-usa.com/TrackByNbr.asp?ShipmentNumber=
Can you give mi that link from http://app3.hongkongpost.com/CGI/mt/enquiry.jsp ?Thx!
Dear friends, I installed this module and everything works perfectly but I have a problem, when a user wants to see the status of your order goes out the page that is blank with no information.
• Version 1.3.8
• Been using this module on other client sites without a problem.
• I am on a GoDaddy server this time if that means anything.
Maybe I did something wrong, but I've checked and re-checked and all files are where they're supposed to be.
I can see Ty Tracker in my Admin>Config dropdown.
I can click on "Add Tracking ID" under customers.
The next window opens with orders.
I can click the "T" icon to add the customer tracking info.
BUT - the next page returns the customer order, but down below where I should be able to add the tracking info, I get a PHP error message:
1054 Unknown column 'track_id1' in 'field list'
in:
[select orders_status_id, date_added, customer_notified, track_id1, track_id2, track_id3, track_id4, track_id5, comments from orders_status_history where orders_id = '2355' order by date_added]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
I'm at wits end. I have no idea what to do here. I read somewhere that "maybe" strict mode in mysql has to be disabled, but I can't help but think this is something else.
:no:I won't beg for help because that's annoying, but I'll sit here with big puppy dog eyes hoping someone knows my problem and will offer help.
Thank you all.
MY PROBLEM IS SOLVED.
I'm not sure why or how, but obviously something went wrong in my installation. So, I uploaded the Fresh_install.sql and it seemed to fix it.
Perhaps the original upload didn't write all the fields. Who knows.
My advice for those in a similar situation to uninstall with the Uninstall_mod.sql and then upload the Fresh_install.sql.
I can't verify if this next part is dangerous, but I can't imagine why. I left all my php files on the server and simply resolved my problem by running the mysql files included with Ty Tracker.
Hope this helps someone!
:clap:
Hello,
First of all, thanks for this MOD. Secondly I have a problem that I don't seem to be able to resolve and would like to know if you can help.
I have installed the MOD "GOB package tracker" and everything seems to be working fine. However, when sending email notification to customer the email doesn't show the tracking number despite entering the number. The email appears as follow.
----------------------------------------------------------------
Comments:
$EMAIL_TEXT_STATUS_TRACKING
Your current order status is:
Shipped
--------------------------------------------------------------
can you help as to what I am missing?
Thanks,
Hello,
First of all thanks for MOD, Secondly, I have seem to be missing something.
I have installed the MOD "GOB package tracker" and everything seems to be working fine. However, when sending email notification to customer the email doesn't show the tracking number despite entering the number. The email appears as follow.
----------------------------------------------------------------
Comments:
$EMAIL_TEXT_STATUS_TRACKING
Your current order status is:
Shipped
--------------------------------------------------------------
Can you help as to what I am missing?
Thanks,
Capital letters like that are usually a language file problem. Be sure all the language files got uploaded into the right directories.Quote:
Originally Posted by jorsara
Do the emails for other shipping methods work correctly?
Because I've installed Ty Package Tracker, I think this is related to my problem. Order confirmation emails to the customers have a link that reads "Click here for a Detailed Invoice." However, when I click on the link, it returns an error 404 page not found. The link itself reads:
Doesn't that look right to you? Everything else with this mod appears to be working, so I'm wondering if I missed something in a setup, configure.php file, or something else. Thanks for the help!Code:https://www.myclientsite.com/index.php?main_page=ty_package_tracker&order_id=2377
Problem solved. My error.