Can't login to admin after upgrading to 1.3.9g

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Originally Posted by Satu

Hi,
There is nothing in the cache folder. I don't know why.
It keeps me on the login page and says that "You entered the wrong username or password."

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If it says that, then the password isn't matching the encrypted password stored in the database.
So, that suggests that either your configure.php database settings are pointing to the wrong database and/or db-prefix,
or you've reset the password and aren't using the new one it generated for you.
https://www.zen-cart.com/tutorials/index.php?article=2
You posted earlier that your DB_PREFIX is "zen_", so that means your admin is looking only at tables named "zen_xxxxxxxxxxxx". If that's not the right set of tables for your store, then it won't give you a valid match on passwords, or anything else.

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Originally Posted by countrycharm

open your /admin/includes/configure.php file and set the 2 SSL definitions to 'false' then try again.
Trying to rule out SSL for the time being.
If that don't work Post the admin configure file. XX-out only your new admin folder name and the db user & pass fields - - make sure to include any leading or trailing "/"

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I have had a hard day today. I asked you to post your admin/includes/configure file again sorry about that you already did.:blink:
DrByte has you on the right track.

Marvelous! Just BRILLIANT! It was the DB prefix. First I tired the SSL and nothing. Then I changed this: define('DB_PREFIX', 'zen_'); to this: define('DB_PREFIX', '');

Thank you so very much Countrycharm and DrByte!!!! Thank you again.

Quote:

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Originally Posted by Satu

Marvelous! Just BRILLIANT! It was the DB prefix. First I tired the SSL and nothing. Then I changed this: define('DB_PREFIX', 'zen_'); to this: define('DB_PREFIX', '');

Thank you so very much Countrycharm and DrByte!!!! Thank you again.

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DrByte is the man:clap:

I am experiencing the same problem. I just upgraded to 1.3.9g and I can no longer login to the admin. I though it may have been a password problem, so I tried to resend it to myself. That did not work it just keeps refreshing on the admin screen.

The only third party plugin I have installed is easypopulate

Not sure how to proceed other than starting from scratch? :cry:

No one else had this problem?

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Originally Posted by joeljordan

I am experiencing the same problem. I just upgraded to 1.3.9g and I can no longer login to the admin. I though it may have been a password problem, so I tried to resend it to myself. That did not work it just keeps refreshing on the admin screen.

The only third party plugin I have installed is easypopulate

Not sure how to proceed other than starting from scratch? :cry:

No one else had this problem?

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OK... so it was a rewrite issue in the .htaccess file. I had the following:
RewriteCond %{HTTP_HOST} ^domain\.com$ [NC]
RewriteRule ^(.*)$ http://www.domain.com/$1 [R=301,L]

I removed this, and the admin login works now... but now the web address does not show the www. in front of my domain. How do I correct this without using a .htaccess rewrite?

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Originally Posted by joeljordan

I removed this, and the admin login works now... but now the web address does not show the www. in front of my domain. How do I correct this without using a .htaccess rewrite?

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What do you have in your 2 configure.php files?

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Originally Posted by joeljordan

I just upgraded to 1.3.9g

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You might be wise to carry on and upgrade to v1.3.9h while you're at it ... :blush:

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Originally Posted by kobra

What do you have in your 2 configure.php files?

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Configure Files both reflect the following:

define('HTTP_SERVER', 'http://www.domain.com');
define('HTTPS_SERVER', 'https://www.domain.com');
define('HTTP_CATALOG_SERVER', 'http://www.domain.com');
define('HTTPS_CATALOG_SERVER', 'https://www.domain.com');

Originally, they did not have the "www" preceding the domain name. I have tried removing and re-adding "www" but neither works.

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Originally Posted by DrByte

You might be wise to carry on and upgrade to v1.3.9h while you're at it ... :blush:

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Yea, I'm using cpanel with Fantastico, and my host has not updated Zen Cart to h yet. I will upgrade as soon as they make it available.