Contact Us emails failing validation

Just changed hosts and am not having this same issue, what do I need to ask my host to change?
Thanks!

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Originally Posted by uswebworx

Just changed hosts and am not having this same issue, what do I need to ask my host to change?
Thanks!

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Sorry to take months to realise I'd not given the vital info. With this particular host it was changing to smtpauth. The emails are getting through but still that pesky myDEBUG error!

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Originally Posted by Limey

I have something similar. Emails fail validation from the 'contact us' form and quick-contact header, but emails get through from the admin >Tools > send email. I deduce that it's not a server/hosting issue from the latter, but am failing to find what it might really be. Might it be some issue with the template or its implementation of Megamenu????

v1.5.1

error log "[31-Jan-2014 12:16:05] ERROR: Failed sending email to: "" <> with subject: "Website Inquiry from ** **" (failed validation)"

email_debug.php is not activated from the contact options, but is from: Admin >Tools > Send Email

Thanks

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Originally Posted by Limey

Sorry to take months to realise I'd not given the vital info. With this particular host it was changing to smtpauth. The emails are getting through but still that pesky myDEBUG error!

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There's been a lot of stuff discussed in this thread, including getting errors using contact-us, some "quick-contact" addon, and admin send-mail page.

What exact steps can trigger this problem on your site?
Is the error still exactly as I quoted above from one of your earlier posts?
I suspect in your Admin->Configuration->Email Options settings you've got some blank email addresses set up, probably due to incorrectly formatting the email addresses you've entered. If you've got a semi-colon after any email address you've entered, try removing it if there is not another address after it. If you've got a "blank line" added after any email address in those settings, remove it. Extra "spaces" shouldn't matter, but clean those up too.

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Originally Posted by lat9

What is your setting for Configuration->Email Options->Email Address (sent FROM)? The error message implies that you've got it set to something like

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[email protected] <>

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I have had the same problem, receiving an error like

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ERROR: Failed sending email to: "[email protected]" <> with subject: "some subject" (failed validation)

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In "Admin>E-Mail Options>Set "Contact Us" Email Dropdown List" I had entered the address simply like "[email protected]".
Changing the address to this format: Name 1 <email@address1>, solved the problem!
Apparently the brackets <> in the error message imply the absence of an email address between the brackets. Would that be true??

NB: zc v1.5.4 and zc 1.5.5e

jpda

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Originally Posted by jpda

I have had the same problem, receiving an error like

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ERROR: Failed sending email to: "[email protected]" <> with subject: "some subject" (failed validation)

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In "Admin>E-Mail Options>Set "Contact Us" Email Dropdown List" I had entered the address simply like "[email protected]".
Changing the address to this format: Name 1 <email@address1>, solved the problem!
Apparently the brackets <> in the error message imply the absence of an email address between the brackets. Would that be true??

NB: zc v1.5.4 and zc 1.5.5e

jpda

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Yes, that's true. That's exactly why the description text for that field specifically tells you to use that format. :D

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Originally Posted by DrByte

Yes, that's true. That's exactly why the description text for that field specifically tells you to use that format. :D

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Thank you for confirming! The description seemed not that "compulsory" in case you only have one e-mail address. I seem to remember it had been working in older zc versions...

Cheers,

jpda