Re: Shipping tax not added in order confirmation - possible bug??
Fresh eyes and brain...... thanks for your patience.
Quote:
Originally Posted by
wilt
Firstly, I assume you have set a Tax Class against your shipping module
Yes, same since Nov 2007
Quote:
Originally Posted by
wilt
You must also have previously created a 'Shipping Tax Class' in admin/tax_classes.php
Yes, no change since Nov 2007
Quote:
Originally Posted by
wilt
Then a Shipping Tax Rate in admin/tax_rates.php using the 'Shipping Tax Class' and assigning it to a Zone
Is the Zone there the same as say the Zone you use for product taxes, or did you create a new zone for the shipping tax
Yes, there is only one single Tax Class.
Everything was working perfectly until the last upgrade. Shipping charge always showed with 10% GST included.
Quote:
Originally Posted by
Ajeh
Okay, this I think is the issue ...
Where it says Please Select, do you see the 8 sub zones in the drop down?
If so, can you add each of the 8 sub zones?
Does it work?
Now added all 8 sub zones (previously the setting was 'All Zones' for Australia), did a test order and the shipping charge still shows without GST. Didn't think it would make any difference by adding all 8 sub zones as that is the same as have the setting 'All Zones'.
I know this is a recording, but the shipping charge always showed perfectly until the last upgrade from 1.5.4 to 1.5.5a
The interesting bit is that the shipping charge shows correctly (incl GST) during the entire checkout process (customer side) but is wrong in admin, order and invoice.
Re: Shipping tax not added in order confirmation - possible bug??
Does it show right on the checkout_success? (where it says Thank You to the customer and shows the details of the order)
Re: Shipping tax not added in order confirmation - possible bug??
Quote:
Originally Posted by
Ajeh
Does it show right on the checkout_success? (where it says Thank You to the customer and shows the details of the order)
Thanks Ajeh, on my checkout_success page it shows just
Your Order Number is: 11013054
Thank You for Your Order Frank !
Your transaction has been completed, and a receipt for your purchase has been emailed to you.
Using Responsive Sheffield Blue template (adapted all changes necessary for 1.5.5a , obtained a working file set from rbarbour).
Now that triggered a light bulb: I did another test order using the new Responsive Classic template. And there it shows shipping with no tax included.
So the fault must be happening when confirming the order....
Re: Shipping tax not added in order confirmation - possible bug??
Is this a test upgrade to v155a?
If this is a Test or working site, as in not Live, can you switch to the Classic Template and try a checkout ... Does the checkout_success have the right numbers all the way through?
Is this a site that we can perhaps peek at?
Re: Shipping tax not added in order confirmation - possible bug??
Quote:
Originally Posted by
Ajeh
Is this a test upgrade to v155a?
If this is a Test or working site, as in not Live, can you switch to the Classic Template and try a checkout ... Does the checkout_success have the right numbers all the way through?
Is this a site that we can perhaps peek at?
I am doing all the testing on a local clone of the live site (frnt dot com dot au) - it is the live site where this became evident with a customer doing an order below the free shipping threshold of $150 (all other orders since upgrading were over $150 - hence no shipping charged and therefore no shipping tax applicable).
Just did another test (locally) using the Contemporary Classic Green and the same issue persists: all shows fine up and including the order_confirmation page but shipping shows excluding tax on the checkout_success page and in admin.
Re: Shipping tax not added in order confirmation - possible bug??
Did another comparison (ZC install files vs site files) with my trusted Beyond Compare
includes/classes/order_total.php
includes/classes/order.php
includes/functions/functions_taxes.php
and a few other functions and various includes/modules/pages/....../header_php.php files but they all look identical!
Re: Shipping tax not added in order confirmation - possible bug??
Got it working again.
Created another fresh clone for this module (zones4), tested it locally and it works as expected - all good.
All I can put this down to is a corrupted FTP transfer when I first uploaded all the new/modified files to the server after the upgrade was completed locally.
After that my usual practice is to zip up my local upgrade file set and then delete all files locally. Then I usually download a complete live site mirror so I have exactly the same file system locally as I have it on the live store, so the 2 sets were identical but for the 2 configure files.
After creating a new clone and testing it locally to satisfaction, the newly created clone (zones4) now runs ok on the live site.
A rare incident, I know, but sometimes you-know-what :censored: happens! Just cost me a bit more hair-loss.........
Thanks again to all for taking the time and assistance.
Cheers / Frank
Re: Shipping tax not added in order confirmation - possible bug??
Quote:
Originally Posted by
frank18
Got it working again.
Created another fresh clone for this module (zones4), tested it locally and it works as expected - all good.
All I can put this down to is a corrupted FTP transfer when I first uploaded all the new/modified files to the server after the upgrade was completed locally.
After that my usual practice is to zip up my local upgrade file set and then delete all files locally. Then I usually download a complete live site mirror so I have exactly the same file system locally as I have it on the live store, so the 2 sets were identical but for the 2 configure files.
After creating a new clone and testing it locally to satisfaction, the newly created clone (zones4) now runs ok on the live site.
A rare incident, I know, but sometimes you-know-what :censored: happens! Just cost me a bit more hair-loss.........
Thanks again to all for taking the time and assistance.
Cheers / Frank
In creating the clone... did you have to "install" it to the system? Ie. Any sql that had to be performed?
I don't/didn't see any such discussion (I thought) before.
Re: Shipping tax not added in order confirmation - possible bug??
Quote:
Originally Posted by
mc12345678
In creating the clone... did you have to "install" it to the system? Ie. Any sql that had to be performed?
I don't/didn't see any such discussion (I thought) before.
Absolutely! That is common practice when uploading a new clone.
Re: Shipping tax not added in order confirmation - possible bug??
Quote:
Originally Posted by
frank18
Absolutely! That is common practice when uploading a new clone.
And with the "previous" clone "transferred" to this file system but already populated in the database (since 2007 :P)? Was it "removed" either prior to the database upgrade or upon the database upgrade and subsequently reinstalled?
