Order Placed but no record of it found in Cart!! PayPal CHARSET

Are you using your own template with over rides in place? if so, check to see if you have created a includes/languages/english/MYTEMPLATES/meta_tags.php - if so, delete it and your cart will be fixed immediately - refer to http://www.zen-cart.com/forum/showth...839#post269839 for additional info.

Hi, it just happened to me again as well. I thought I had fixed the problem from last time but I got an order last night and all I got was a PayPal payment notification for the amount of the order with no receipt detailing the items sold from Zen Cart. I ran 2 sales through right after and they came through fine.
I don't get it.
Frustrating.
:lamo:

Thanks 2004g35,

Yes, did have the meta-tag files in the English folder and the Japanese folder. Have now deleted them and will do some testing...

It the post <http://www.zen-cart.com/forum/showthread.php?p=269839#post269839> Dr. Byte says the problem has been fixed with version 1.3.5... Well, I upgraded and it was still happening!

Anyway, lets see how this works!

For other users having the same problem, it is probably NOT a good idea to delete the meta-template in your templates folder... Just change the name... That way you have a backup if the main one gets overwritten.

Well I am still running with v1.3.02 as having major difficulties upgrading at this time.

I have come to the conclusion that my problem with this particular issue is only confined to international orders. All domestic orders paid via Paypal process as they should

Don't know if this info would be of use to anyone having the same issue, just thought I would post it, just in case.

Still no closer to fixing problem at my end! :(

I have tested mine and when you are done paying with paypal you go back to my store and it says thankyou and clears your cart and everything. But it does not send any emails about the order and the order does not show up or anything.

It would be very nice if there were a module for adding orders, and you can select the customer from a drop down list and the product and the order status and then add it to the customers account. You could use the "view stuck paypal orders" module to get the product # and stuff. Then you would not have to email the customer his download or manually add the order with MySQL. :happy:

Quote:

---

Originally Posted by helmetman

It would be very nice if there were a module for adding orders, and you can select the customer from a drop down list and the product and the order status and then add it to the customers account. You could use the "view stuck paypal orders" module to get the product # and stuff. Then you would not have to email the customer his download or manually add the order with MySQL. :happy:

---

Nice Idea, I'll second that!! :yes:

I too am having the problem. The log shows an IPN:Warning. Evidently the amount returned by paypal is less the taxes 3.51 vs 3.31. Here's the log:

Wed Oct 2006 5:14 -- IPN WARNING::Currency/Amount Mismatch. Details: PayPal email address = cslewis AT craigs-attic DOT com
-> | mc_currency = USD | submitted_currency = USD | order_currency = USD | mc_gross = 3.51 | converted_amount = 3.31 | order_amount = 3.31

What can we do?

Thanks

Turn off all tax calcs in your paypal profile on the paypal website