Mailbeez After Sales Modules

Re: review

I sent the mail. Now I want to try to send again manually but there is no more recipients email address. How can I get recipients email again to send/run module?

Quote:

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Originally Posted by hara

Re: review

I sent the mail. Now I want to try to send again manually but there is no more recipients email address. How can I get recipients email again to send/run module?

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go to configuration > simulation > button "restart..."

that clears the simulation tracking data and you can run the simulation again.

you also find a setting to disable the tracking in simulation mode, usefull when you need to run a simulation a couple of time e.g. to check layout changes.

cheers
cord

I can see product images in List recipients. But no image shown in
Send Test-Mail (received test mail). I'm not sure if recipients can received review email with product image. Please advise.

Quote:

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Originally Posted by hara

I can see product images in List recipients. But no image shown in
Send Test-Mail (received test mail). I'm not sure if recipients can received review email with product image. Please advise.

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Hi Hara,

What email client are you using to look at the test mail? Whatever it is, it must be configured to display embedded images AND to display email in HTML.

Typically, webmail services such as gmail and hotmail only partially render HTML...meaning that your emails will show up in these clients as partially text and partially HTML.

Recommend you use Outlook, Outlook Express, or Exchange to test how HTML emails render.

Since your customers will use a variety of email clients, you will need to test your emails in a variety of email clients (gmail, hotmail, outlook, etc) to see how they render in each of these, and then tweak the templates to make them look how you want them to in each of those clients.

In some cases, (like in email clients that render in text only or only partially render HTML) the image simply will not show and there's nothing you can do about it. In that case, tweak the template to look as good as it can in plain text.

This is necessary if you want a professional store because some customers prefer text only email and you will want those emails to look as nice as possible for plain text.

Lastly, you not only have to have your cart set up to send email as HTML, but you must also make sure you have your test client set up in zen cart to receive emails as HTML. If you don't take that step, then nothing else you do will make that email render as HTML.

How do you do that? Search the forum and tutorial for the answer. Again, you must get familiar with basic zen cart functionality and customization in order to be able to correctly configure any mods you install.

Happy Zenning :smile:

Hi everyone,

I installed this mod on zen cart 1.39h and repeated the process like twice, but for some reason I can't find where in the admin panel to open mailbeez. It is not located under Tools. One thing to note is that my admin folder is zc_admin instead of admin and I did change the folder names before uploading.

Would you please let me know what am I doing wrong?

Thanks a lot!

Mady

hi mady,

by default you will find MailBeez under "Tools"

make sure you have copied the zencart specific include files, which will place the menu item in your admin.

does it work?

cheers
cord

Quote:

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Originally Posted by mailbeez

hi mady,

by default you will find MailBeez under "Tools"

make sure you have copied the zencart specific include files, which will place the menu item in your admin.

does it work?

cheers
cord

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Yes I have done that exactly and even placed an exception rule in Ceon URI to allow that type of file to run. For some odd reason, I am not seeing Mailbeez under Tools. What else can I check for?

Thanks,
Maddy

when you can't find the menu item the include is not where it should be...

please check again you have this file:

zc_admin/includes/boxes/extra_boxes/mailbeez_tools_dhtml.php

Quote:

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Originally Posted by mmadany

Yes I have done that exactly and even placed an exception rule in Ceon URI to allow that type of file to run. For some odd reason, I am not seeing Mailbeez under Tools. What else can I check for?

Thanks,
Maddy

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Ok nevermind.. I feel like a fool now.. I have this add-on "Admin Profiles" that controls which menu items to display and so since this add-on is added recently, Admin Profile decided to not display it until I manually go in and check it off for display.

Thanks a lot Cord!!

I will play around with this add-on all week! Thanks for such a great contribution.

Maddy

Filter: Customer / Price Group Configuration

this addon allows you to control the modules by customer / price group.
E.g. you don't want your reseller to write a review? Simply deactive the review-module for their price group.

Easy drop-in installation and configuration.

http://www.mailbeez.com/wp-content/u...en_zencart.png

more on:http://www.mailbeez.com/documentatio...r_check_group/

cheers
cord