Originally Posted by
wickedklown
sorry to slam this forum over and over. but the questions are just flying right now....
as i dig into the new sales report, i notice that order which have been set to canceled, or refunded, are still showing up in the report as a sale. but we cant account for that money since it was refunded. sometimes we give store credit, but that is set under another status.
but in any event, how would i setup super orders, to not calculate that order as a sale, since it was refunded. i use the refunded button and return the money to reflect in the total *shows customer still owes whole balance again* then i look at the report and its still being calculated in the total.
so how do i set it up, maybe im running super orders wrong, and its not understanding that it was a canceled order. im sure some of you guys are pros with this, so just fill me in... please..
also, what exactly do that COMPLETED and CANCELED buttons do on the bottom of the order? im using those too, but they dont see to do anything, at least that i can tell.