[Old] Royal Mail Modules

problem now mostly solved... i think the files in the new module were named differently to the originals, so when i merged the folders things got duplicated.... maybe!
I now seem to have duplicated 1st class etc modules... but that's minor in comparison!

Hello I have just installed this mod on a new store and I have a problem, my items are coming up too heavy??

ie a book weighs .5kg and it is shown in the shipping estimator as 3.5kgs.

I have altered the default weight to say kg instead of lbs but that shouldn't effect it,

I have eurozone 48, international standard, standard packet, and small packet airmail installed??

any ideas??

Gerard

have a look under configuration-->shipping/packaging and check the "tare" rate, it might be adding weight on to allow for packaging?

thanks just found it, great module

Hi all
I really feel like I'm missing something here. I've read the install.txt and followed the instructions. I do however have the counties from mutualadvantage.co.uk already installed and if I understand the .pdf correctly - this is a problem - is that so or can I work with it?
Also, Zones 1,2,3 - do I have to construct them myself? In the .pdf it states that if no ukzr zones are detected at install, then they will be added to the zone definitions, but this has not happened.

I'm sorry if these are basic questions but I am very confused:unsure:

Thanks
RoPey

Well I've worked out the answer to my second question and found that I had to install the ukzr module to put the definitions in, but I have created a test account with an address in France and even though I have the International Signed for Small Packet enabled, it says that there are no shipping options available the checkout shipping page states "Sorry, we are not shipping to your region at this time."

I am obviously missing some important step. I'll keep reading but if anyone can point me in the right direction I'd really appreciate it.

I do have an EEC zone definition but I can't see in the International Signed for Small Packet setup anywhere to say which zone definition it should use.

Thanks for any help

are you over the max weight of 2kgs?

reason i ask above, is that my module for international stuff works fine, EXCEPT when i go over 2kg weight, then if i hit the estimate shipping button i get :

Quote:

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TITLE_NO_SHIPPING_AVAILABLE TEXT_NO_SHIPPING_AVAILABLE

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If i go on to the next step i just get the warning ... we are not shipping to your region

For the TEXT issue, i have checked the shooping_cart.php file in the core file and my overides and added the define statements but to no avail....i noticed some back on page 37(?) with this prob yet didn't see a solution

The other problem is why isn't the module breaking down the number of items?
I have two items, both at 1.5 kg, the module works fine if i try and buy one, but if i try and buy 2 within the same order i get above problems..

Quote:

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Estimate Shipping Costs
Total Items: 2 Weight: 3Kg Amount: £127.64
Ship to:
Mr Bloggs
Chumney avenue
Some County, FL
United States

Available Shipping Methods Rates
TITLE_NO_SHIPPING_AVAILABLE
TEXT_NO_SHIPPING_AVAILABLE

[ Close Window ]

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Also, does anyone know if there is an RM service within the module that does over 2kg of one item to international destinations as some of our items weigh more?

Quote:

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Originally Posted by Calljj

Also, does anyone know if there is an RM service within the module that does over 2kg of one item to international destinations as some of our items weigh more?

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doh...found it!