Better Together Contribution Support Thread

Perhaps you have customized includes/templates/YOUR_TEMPLATE/common/tpl_columnar_display.php
Try removing your customization and see if it looks better.

Thanks for the quick reply,
I've tried re-uploading the original tpl_columnar_display.php to make sure and there's no change, but this has had no effect?

I had a similar display problem with attribute images displaying as a single column. I had to edit
/includes/modules/attributes.php to remove a <br class="clearBoth" /> that was causing the problem.

You may need to edit your includes/templates/YOUR_TEMPLATE/common/tpl_columnar_display.php

Are there any known issues creating a Better Together offer for buy a category, get a category when all products in the categories are linked to other categories. I would assume your module uses the master category ID, but the site is not displaying items when linked. Don't know if it's a module limitation or a cart/db problem.

It uses Master Category ID. Sometimes the master category id isn't what you think it is - I tell people if it's not working the way they think it should, double check the id in the database.

Quote:

---

Originally Posted by swguy

Sometimes the master category id isn't what you think it is

---

Ain't that the truth. A little off-topic, but how does the 'reset master category id' in the Store Manager go about doing that? What does it reset it 'to'?

Here's the odd thing happening. Let's say Product A has a master category of 1 and is linked to category 2. When doing a Better Together using Category 1 items, Product A is not listed. If I delete the item from category 2, the master category is still listed as 1 when viewing the product in the admin but it only appears in category 2. If I then move the item from Category 2 to Category 1, Better Together does show the item.

I looked in the database and the master category id is listed as 1 even when the product was listed in category 2.

Quote:

---

Originally Posted by jeking

Ain't that the truth. A little off-topic, but how does the 'reset master category id' in the Store Manager go about doing that? What does it reset it 'to'?

---

The first category it comes across in the products to categories table - so you have to be careful when using this.
(Also, you have to remember to run the products price sorter after doing this.)

My personal preference is to use SQL to fix things like this, but it's up to you.

I'm still not sure why the Better Together offer is not working though.

Sticking with the Product A example. The Master Category ID is 88. It's linked to Category ID 38. Using a Better Together of buy Category 88 get another from Category 88 at 50% off, the offer does not show. Only if I unlink the product from Category 38 does it show.

To clarify: you mean the marketing text on the product info page doesn't show up on an item with master category 88 when you use

$this->add_cat_to_cat(88, 88, some discount);

and you're using the latest Better Together (there was a marketing text bug fixed in v 2.3a).

That is correct, although we are using the BT Admin panel.

It is BT 2.3a