Checked the files and permissions and all is correct, very confusing...
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Checked the files and permissions and all is correct, very confusing...
Would I be best starting from scratch? Removing the mod and trying again?
Hi,
This is specifically a PHP permissions error. Please send me your SSH/FTP details at the address listed on this module's support site and I'll find out what's wrong.
I don't think removing and reinstalling the module would make any difference to the permissions.
There's no need to reply to this thread, please just e-mail me privately, no point adding extra pages to this thread! :)
All the best...
Conor
Hi. I hope this is the correct place to post?
We have installed the mod which works great apart from the error You do NOT have PEAR:Crypt_Blowfish installed on your server!
Our host has installed PEAR:Crypt_Blowfish but we still get the error.
They said they have had this error before but cannot remember what the fix was.
If anyone has any ideas that would be great.
Cheers
Rob
Hi,
Did you read the FAQs?
Please send the debug information to the address on the module's support site and we'll do what we can to help you. :yes:
(Please don't post the info here!)
All the best...
Conor
Thanks Conor.
Ive run the debug and the includes path doesnt show anything to do with Pear.
I will contact my host and hopefully they can sort it.
Regards
Rob
Hi Rob,
That would be the problem then! ;)
They should be able to get that sorted for you in no time.
Another happy user then! :)
All the best...
Conor
Ok. My host don't seem to know what I am talking about.
Where do we go to change the path?
Thanks
Hi,
I'm seriously worried about the competency of your host then... who do you use? :lamo:
Setting up the include path for a PHP distribution is very basic server work, I'm surprised they don't know how to do this!
Please contact me at the address on the support website and I'll help you get this sorted.
I'd appreciate it if you would make no further posts to this thread about this as it isn't an issue with the module (and the more pages that are taken up the harder it is for others to find out how to fix any problems they have which are specific to this module).
All the best...
Conor
Hi Conor, sorry but I am back again. The start date and issue number for switch/maestro cards are not showing anywhere unless I go into the main order database. Is there something I have not configured correctly?