Super Orders v3.0 Support Thread (for ZC v1.3.9)

Blank screen = Errors


Zen Cart captures errors in error log files which are stored in the "cache" folder. Need to know what the error logs say before anyone can offer any kind of help or answer your questions..

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Originally Posted by Cheepnis

I installed both order edit and super orders and then uninstalled Super Orders and now all I get in the admin is a blank screen (store side works fine).

I deleted all new SO new files and restored backups of edited core files. I ran the uninstall sql which broke at the point of "comment out the fax info...". I reran the sql at the point past that error, leaving the fax define in place.

This is very troubling because without any error messages, I can't troubleshoot. I have no idea why restoring my files to a pre-superorder/edit order configuration shouldn't fix the problem. Any ideas or thoughts? When I try to log into the admin from a fresh browser window and a cleared cache, it's still the same whit screen. Not even asking for my zencart admin id and password.

I'm stumped.

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Nevermind - it turns out that I left a couple files in place that generated fatal redeclaration errors. I forgot to look in my error log files before posting here - I'm still rather new to this.. mea culpa.

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Originally Posted by Cheepnis

Nevermind - it turns out that I left a couple files in place that generated fatal redeclaration errors. I forgot to look in my error log files before posting here - I'm still rather new to this.. mea culpa.

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Which is kinda what I suspected would be the issue.. Thanks for coming back and letting us know what the problem was..

I've been happily using Super Orders 3.0 on 1.3.9h for a month now - I installed it in order to use the batch form printing function.

I just tried to view cash reports, and now realize that it is not working at all and hasn't been for a month. Each order displays "No Order Payment Data Available" and this is for both Paypal orders and Authorize.net.

Any idea where I went wrong? Everything else seems to be working ok. I do have my PDT token installed.

Not sure if this applies to authorize net but this was posted regarding PayPal

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That said, if what you are ACTUALLY referring to is auto-generation of Super Order payment records for orders paid via PayPal (when the PayPal payment status -- not the order status -- is "Completed"), then YES this will be addressed in the next release.. In the meantime, you can simply add a manual payment, and the message will be replaced.

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While waiting for the next release I just make manual payments to have accurate tracking.

--Rob--

Thanks, Rob. I thought I did something wrong with the install.

This is why I always suggest searching the support threads before posting questions.. Often the answers are already here..

I searched for over an hour and read every post in this topic! I saw the thing about Paypal but not the authorize.net part. Doesn't mean I understand it all, though. I appreciate those that take the time to respond.

DivaVocals, can we have an update on how the testing is going, with the up and coming new release of Super Orders?

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Originally Posted by Joseph_Greely

DivaVocals, can we have an update on how the testing is going, with the up and coming new release of Super Orders?

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Sure..

See: http://www.zen-cart.com/forum/showpo...&postcount=461