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You do not appear to have the latest version of IH2 installed at all.. The version of the javascript (which drives the hover) you have in your store is the wrong version.. You need to rename the "custom_template" folder in /includes/templates/custom_template/jscript and copy ALL the files and folders to your store.Quote:
Originally Posted by hc1501
Hi Diva,
Thanks a lot for your help and reply.
I am still not very clear what is to be done. This is what I did today.
1.) Downloaded the latest version of IH2 from zencart downloads.
2.) Uploaded all the files as it is.
3.) Removed the Image Handler from Admin > Tools > Imahe Handler2
4.) Installed it once again and cleared the cache
Please tell me where am I going wrong?
Thanks a lot
hc
you missed one critical step, read the "readme.html" and follow the installation instruction.Quote:
Originally Posted by hc1501
sorry, i forgot to mention that i had already renamed that folder to my custom template and then uploaded. in your earlier post you have mentioned about the jscript folder but there seem to be none in the files i have downloaded...
hey, there seems to be a problem with the files that I have downloaded. I downloaded the files from breakmycart which seems to be different from those on zencart. I am really sorry. Let me try out with the files on zencart and reply back. sorry for the headache...
thanks a lot diva. the hover is working fine now with the new files.
and also thanks to the makers of IH2 for the great mod.... :-)
Ok, so this has been a pre existing issue that I haven't had time to completely explore until now.
I am preparing to upgrade to 1.3.9, and so have installed a test version and have begun to install the mods to make sure they work. The previous website, which was 1.3.8, I had installed IH2 and was having problems with the user clicking on the product image in the product details, and instead of the lightbox displaying the large file, the lightbox just hangs.
Now I figured out the reason for this is there is no image_LRG.jpg in images/large/ folder. When I create a new product I choose the file (500x500, .jpg. with no suffix) and upload it from the new product page. I had then been uploading via FTP all the same files (but with _LRG added to the end of the file name) into the images/large folder. But this doesn't seem to makes sense... IH2 was designed by smart people, so this can't be how it is supposed to work.
Since the fresh install has the exact same bug as the pervious install I can only assume I am not using IH2 properly. If someone could please show me the light, it would be greatly appreciated. (...no pun intended...)
Here is a link for fun:
http://12stepjewelry.com/test/index....&products_id=4
I should also mention that when I go to the IH2 menu, and I bring up the product, it shows all three pictures, and they are at the correct size.
I have also changed all image settings in admin to those suggested in the installation readme.
Honestly as far as what I can see this is more of an issue with your lightbox mod than IH2. Please uninstall the lightbox and test IH2 WITHOUT the lightbox mod. When you have done this it will be easier for folks to help you resolve actual IH2 issues.. Once you have IH2 working correctly you can try the lightbox mod again. If you still have issues, then you will have to post in the support thread for your lightbox for assistance in getting your lightbox to work correctly.Quote:
Originally Posted by k8ee
I have only installed IH2... would the template have come with a lightbox installed? I'm using the zj_silver_wide.
It must have because I just tried changing the template and the a regular pop-up comes up with the larger image. At least now I know that IH2 is working properly.
Thanks for you help!