Super Orders v3.0 Support Thread (for ZC v1.3.9)

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Originally Posted by DivaVocals

You are using Super Order refunds incorrectly.. These are not order total adjustments, they are refunds of payments made against the order.. In order for a refund to show there has to be a payment record..

If you want to give the customer an order total credit/adjustment, you'll need to use a different method..

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Thanks, will mess with this some more, thanks again :smile:

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Originally Posted by jkspin

Hi, All!
Looked around the threads & didn't see the problem I was having installing Super Orders v3.0 (new store - local test server), so I thought I'd post here in case anyone else had a problem with MyISAM.
My mysql would not accept the install sql patch - the error was:

ERROR 1064 (42000): You have an error in your SQL syntax; check the manual that
corresponds to your MySQL server version for the right syntax to use near 'TYPE=MyISAM'

I found the answer at http://bugs.mysql.com/bug.php?id=17501 - see the bottom of the thread.

TYPE= was depreciated - apparently "ENGINE" is now used, so I replaced all TYPE=MyISAM ; references with
ENGINE=MyISAM DEFAULT CHARSET=utf8; and the patch worked fine. Now to see if it will work on the live site...

Also installed Edit Orders and Ty Tracker.
Zencart v 1.3.9g
[FONT=verdana]PHP version 5.3.5
[/FONT]Apache/2.2.17 (Win32)
mysqlnd 5.0.7-dev - 091210 - $Revision: 304625 $

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This seemed to work for me, too, but i still got a couple of errors, it seems. Since i've just installed it, we'll see what those errors affect.

Hello,
could you tell me if I've marked the order completed with /super_orders.php?action=mark_completed&oID=123

to add predefined comments? Thank you for help ... :oops:

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Originally Posted by DivaVocals

Awesome!

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Hello, Im new here and i need help please!!!!
I install super orders 3.0 recently and I would like to know how can i configurate the super order page for display payments and balance due on the account history page (of the client).

Thanks in advance

Have a question and hopefully someone can help! we recieve quite a few orders a day and have written an import script to add the tracking #'s into the order_status_history table, once thats done we do a status update on all orders. only problem is the customers do recieve an "update status email" but there is no way to get the tracking number to them unless you do them one at a time? any suggestions would help.

Thanks
Mike Z

Hi,

Just wondered if it was possible to create some canned (pre-filled) comments for use with the batch status update?

I have just migrated our site from OSC to Zen and had customised the Batch Update OSC contribution to be able to update all orders with the same dispatch message.

It would be useful to have a set of update comments that include a tracking field for courier orders.

Regards,

Chris

Let me answer all these questions at once..You have all asked "Can this be done?" The simple answer is this: it's software, sure it can be done..

BUT...

If the question is, "Will these features be added to a future version of Super Orders?", the answer is if a community member updates Super Orders to add these features, then yes..

I am still troubleshooting one last issue in the next planned release I was going to submit, and I can tell you that it includes NONE of the functionality being inquired about. Just fixes to further align super_orders.php with it's default cousin orders.php. Also a fix (FINALLY!) for auto creating Super Orders payment records when the order is paid via PayPal..

If the question is "Does anyone know how to make the changes need to achieve my desired functionality?", the answer is this I personally don't know how to add any of these desired changes, but hopefully a community member may come along and share their solution to one or more of these questions.. The other option is to consider hiring a developer to created the desired functionality.

HTH..

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Originally Posted by elcaballote26

Hello, Im new here and i need help please!!!!
I install super orders 3.0 recently and I would like to know how can i configurate the super order page for display payments and balance due on the account history page (of the client).

Thanks in advance

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Quote:

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Originally Posted by zskiman

Have a question and hopefully someone can help! we recieve quite a few orders a day and have written an import script to add the tracking #'s into the order_status_history table, once thats done we do a status update on all orders. only problem is the customers do recieve an "update status email" but there is no way to get the tracking number to them unless you do them one at a time? any suggestions would help.

Thanks
Mike Z

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Quote:

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Originally Posted by rickcj

Hi,

Just wondered if it was possible to create some canned (pre-filled) comments for use with the batch status update?

I have just migrated our site from OSC to Zen and had customised the Batch Update OSC contribution to be able to update all orders with the same dispatch message.

It would be useful to have a set of update comments that include a tracking field for courier orders.

Regards,

Chris

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I have an urgent issue i really need help with. I just installed super order 3 so I could process a huge influx of orders (over 480 in processing state). I seem to have everything installed correctly. I can click on super orders under customer and the orders show. when i go to batch form print and try and pull up all orders in processing state i click search and i'm instantly sent to the admin login page. Please help.. Thanks you!

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Originally Posted by matchlock

I have an urgent issue i really need help with. I just installed super order 3 so I could process a huge influx of orders (over 480 in processing state). I seem to have everything installed correctly. I can click on super orders under customer and the orders show. when i go to batch form print and try and pull up all orders in processing state i click search and i'm instantly sent to the admin login page. Please help.. Thanks you!

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You need to double check your install.. If installed correctly this should not happen.. Check your cach error logs and see if you have any error messages there..

Quote:

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Originally Posted by DivaVocals

You need to double check your install.. If installed correctly this should not happen.. Check your cach error logs and see if you have any error messages there..

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thanks for the quick reply.. where is the cach error logs?