It is in the mods files that you downloaded and installed.
If you don't have it, you can get another copy from the plugins link above.
Just make sure you get the version for the mod that you have installed.
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Hi,
I think i may have found a bug???
This captcha has been working perfectly on 2 of sites for about 2 years now
BUT recently i have been getting lots of customers telling me they cannot enter the captchas, they always get the error
"you did not enter the validation code correctly"
and no matter how many times they try they get this error
I test it on my home PC and it is always OK, but when testing from my android tablet i get this error
this happens on both of my separate sites, so it seems to be an issue only affecting tablets???
im running 1.3.9h
Need a fix quickly PLEASE :(
Interesting and worth prompt attention.
Were you using a specific browser on the Andriod tablet (I don't have one so don't know enough about the issue), and does that browser differ from the one(s) on your PC?
Can you test with different browsers on both machines?
ok tested with IE 8, firefox and chrome on PC and works fine,
Installed chrome on the tablet and it works
so it only seems to have an issue with the standard internet browser that comes with the tablet, i am using a galaxy note 10.1
i cant seem to find out what browser it uses...
an interesting thing i found was that if i load the contact page (for example) and then hit the redraw button, then enter the validation code it works
but if you just enter the first code that appears when the page is loaded it wont work and you get the error
(hope that makes sense)
A quick check on the web thingy suggests Android has its own internal default web browser app. This suggests it's not a fully web compliant application and thus not your fault no one can use the captcha with it, blame the evil forces of Google who own Android.
My first thought is you should put a warning out on your captcha web page(s) telling everyone on the Captcha page that the page doesn't work without a web-compliant browser such as Mozilla or advise them to follow your experience with redrawing the page if they have an error.
I think this would be the quickest fix without delving into deep code (don't go there unless you have a degree in programming or a lot of migraine pills handy :cool: ).
And keep a close eye on this thread if anyone more skilled can offer a better solution.
:smartalec:
Hi,
Didn't know that this old plugin someone else used. Was sure that all have long been using reCAPTCHA, CSS-captcha and JS-captcha.
This error is known for a very long time - to captcha earned, it is necessary that the session has been started.
If You have set the parameter Force Use Cookies = true, then when you first time visit the site the session does not start.
As an option, try setting the parameter Force Cookie Use = false.
Is this compatible with zen 1.5.1?
If not what else do you recommend?
Do I understand you correctly?
Are you saying I shouldn't use any CAPTCHs, since "Zen Cart now includes a CSS CAPTCHAless spam deterrent"?
Please let me know. Thank you.