Re: USPS January 17 2016 K8 - Support Quirks
The shipping debug logs of USPS are made so that if you set the Debug to Logs then it creates a shipping log file in a format for easier reading of everything ...
Could you possibly generate the shipping debug log with USPS set to Debug for Logs and Zip the log files without editing them, then attach them to your post?
These are very hard to read unless they are done right ... thanks!
Re: USPS January 17 2016 K8 - Support Quirks
I'm trying. For some reason the logs directory on my server is not working/recording anything. I've tried deleting it, changing the file permissions, nothing seems to work. Let me try and get it working so I can get the logs for you.
Re: USPS January 17 2016 K8 - Support Quirks
What version of Zen Cart are you using?
In newer versions of Zen Cart the logs are put in /logs in older versions they are put in /cache ...
Re: USPS January 17 2016 K8 - Support Quirks
1.5.1
Something really weird is happening with the logs directory. I was able to rename it, but now I cannot create a new one. ha! I'll win, one way or another :)
Re: USPS January 17 2016 K8 - Support Quirks
Zen Cart v1.5.1 should be using /logs ...
Are you sure you do not have a /logs after the rename, perhaps it did not rename?
And the permissions should work with 755 ...
Re: USPS January 17 2016 K8 - Support Quirks
Yes, the /logs exist, but something is wrong. I cannot access it, or delete it. I was able to rename it and created a new one. On my way to see if this time it works.
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Re: USPS January 17 2016 K8 - Support Quirks
Re: USPS January 17 2016 K8 - Support Quirks
You said earlier:
Quote:
Product A weights 5 oz, and it's entered in the product weight field as 0.3125.
But the logs are showing:
.65 pounds which is 10.4 ounces
Could you double check in your Admin the Product Weight on products_id 27 ... be sure to check both the Product Weight and check the weight on your Attributes ... :lookaroun
Re: USPS January 17 2016 K8 - Support Quirks
Product weight is 0.3125 on attributes 0.3375. It's adding them up! I feel so dumb right now.
Re: USPS January 17 2016 K8 - Support Quirks
lol ... not a problem ... sometimes these surprises amaze us ... :cool: