User tracking mod

Hi There

Having another problem with mod. Well in fact this prob has been ongoing for some time for now, but initially I thought may have been a server issue but I am not so sure anymore.

Problem I have is that 9 times out of 10, I would get diverted to the following error page

Quote:

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The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
Please try the following:

Click the Refresh button, or try again later.

Cannot find server or DNS Error
Internet Explorer

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And all the rest of the bla bla bla you get when you hit page.

I only get this problem with User Tracking so I am wondering if something is not right in the coding.

After giving some thought as to why this might be happening, I was able to determine that problems really only started since installed mods "login box" and "sitemap with ezpages"

Does any one know if this mod conflicts with other mods with the exception of Admin Profiles

I have contacted my web hosting company and they browsed through my pages and they said they never got that page as all browsed pages loaded fine. They also seem to think that I may be a timing out. I think maybe it might be more of an admin problem!

I uploaded the mysql patch that GDorn suggested earlier in the thread but made no difference to my problem.

Does anyone have any ideas as to why this may be happening?

Running on Current version of zen (1.3.02)

"When" do you get that error?

You didn't state whether your customers are seeing that, or if you're only seeing it when you try to view UT data in the Admin.

What does your server's errorlog say when that error appears?

Hi Doc

Bit of an update. Woke this morning logged into admin as I normally do, when into my user tracking and hey presto no problem I had been having this problem for days and in the end getting very frustrated with user tracking. Now I only patched the mysql with GDorn altered suggestion late last night. Was still having problem. Maybe I had to reboot in order for the patch to work, although I wouldn't have thought so.

I just hope that I haven't spoke too soon!!

Quote:

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Originally Posted by DrByte

"When" do you get that error?

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when I tried to access user tracking or view sessions in user tracking

Quote:

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Originally Posted by DrByte

You didn't state whether your customers are seeing that, or if you're only seeing it when you try to view UT data in the Admin.

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Customers are not seeing this as it is only when I try to show user tracking

Quote:

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Originally Posted by DrByte

What does your server's errorlog say when that error appears?

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Not sure as the error log only shows last 300 errors (I got lots error last night lol) as the server went down the last 10 minutes before I got fed up, logged off and went to bed. I have no idea how long it was down for, but it was up and running this morning.

Might consider this resolved for now as it seems to be running like a charm at the moment. But as said earlier it may also be a case of speaking too soon!! We'll see :D

Thanks guys!!

Just wanted to say "awesome" mod. Works great out of the box. Have it installed with zen cart 1.3.0.2:clap: another mod successfully installed.:cheers:

I love this mod...great job

But i always use firefox, and when the Originating URL contains a url with many many characters, the url won't wrap.

In Internet Explorer the Originating URL does wrap.

As told i use firefox and it is a little bit irritating that the url wont wrap, so is there someone who can tel me how to change this?

In my firefox (1.5.0.6) the url wraps.

Stefan

Quote:

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Originally Posted by Fastserv

In my firefox (1.5.0.6) the url wraps.

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Same here but I too have had this problem in the past. Was never a big issue so never paid much attention to it but at some point it disappeared and as the user tracking mod wasn't changed it could well be down to FF version.

Strange I use either 1.5.0.6, but to me it doesn't wrap.:wacko:

It isn't a issue. But it is more a nice to have then a must have.

Just a quick note to announce that I've uploaded the User Tracking mod to the downloads area for easy access.

http://www.zen-cart.com/index.php?ma...roducts_id=261

I also updated it to new edition: 20060805.

- added new switch in UT-Config to allow disabling of the gethostbyname lookup, thus allowing faster display without showing host domain names of IP addresses
- Note: installation instructions updated to add a check for whether the zen_update_user_tracking() function exists. If it doesn't exist, no error will display. Thus if mod isn't installed then no errors on screen.
- Added a note that the Admin Profiles mod has been adapted to properly handle permissions for User Tracking. Use it instead of Admin Levels mod if you are having problems.
- added forum-suggested index keys to UT table definition for new installs and upgrades


Still compatible with v1.3.x and v1.2.x

I upgraded to the user_tracking_20060805 today and now it seems that the user tracker is missing to record som visitors :shocking:

I hade a customer who posted in our guestbook today 14:49 and there are no records of that in the user tracker.. Normaly i do see if someone visit and post in our guestbook. The guestbook: http://siamonnet.se/babystore/index....page=guestbook