Protx VSP Direct v2.0.0

Hi Sarah,

Quote:

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Originally Posted by SarahL

Do you have this working in the latest v1.3.5 version of Zen Cart?

Its just it was working on protx test server - wentto live server and I keep getting this error

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Yes, the module works fine with 1.3.5.

The error you are getting can't be because of the module not working correctly... the fact that you are getting this error means that the module has contacted Protx, then received and parsed the response successfully.

The fact that it says card declined could mean a problem with your card, with your merchant account itself or, possibly, the settings of your Protx account (e.g. if the address doesn't match then you would get a declined error message.)

Quote:

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Originally Posted by SarahL

I have emailed protx who said its a shop fault and to speak to the web developer - lol which is me :):)

Any ideas or pointers would be great :) as its a great mod and works perfectly on the other shops I use it on :D

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I wish I could be more help on this one but I'm afraid there's nothing I can do to help you.

I'm surprised though that Protx said it was a shop fault, that's the one thing I don't think it can be!! The person answering may not have really known what they were talking about... I suggest you give them a ring, they're always very helpful on the phone.

Also, have you logged into your VSP Admin to check the transaction details for the declined transactions? If all the information looks fine there then you should see a reason for the transactions failing.

Good luck! Let me know (by e-mail) how you get on!

All the best...

Conor
ceon

Thanks Connor that is what I thought but thought that I ha dbest check to be sure

I will let you knwo what they say - and yeah I did reply to them saying excuse me ;)

we shall see I will call them tomorrow but it was out of office hours (as per usual) when I got the error

Thanks
Sarah

Hi i installed the form module and that works perfect but when i tried this module i always get the following error:

Your card could not be authorised! Please correct any details below and try again or contact us for further assistance.
(Couldnt create a transaction (VRTXInvalidIPAddress, ))


I have checked the IP address setting in the VSP admin but that is correct.

Please help

The error is telling you that the IP address the transaction is coming from (ie. your server) does not match the IP set in VSP admin.

You need to put the *server* IP address in your VSP admin - do you have that?

Following on from what Pixxi said have a look at this thread as Conor helped me with a similar problem

Hello,

This is probably a really obvious question but;

How do I set my own private keyphrase in Blowfish?

I'm sure the answer is staring me in the face but I couldn't see it!!!!

Thanks,

Gary:smile:

When you install the Protx module in admin there's a box in the settings where you can enter your keyphrase.

Thanks Pixxi, I've got that sorted now!

One more thing though. When I look in my admin panel I get the message: Warning:
You do NOT have PEAR:Crypt_Blowfish installed on your server!

I have followed the steps outlined in post #3 and have:

blowfish.php and default_key.php in my public_html folder. Also in this folder are admin (which is under a different name as I changed it), cache, docs and, includes.

Is this all ok? Am I missing anything?

Thanks,

Gary

In your public_html folder ...?

Did you follow Conor's structure:

admin
cache
Crypt/Blowfish.php
Crypt/Blowfish/DefaultKey.php
docs
...
includes
...

ie. did you create a folder in public_html called 'Crypt' and put the Blowfish.php file in there - so that you have:

public_html/Blowfish.php

and also (in the Crypt folder) you do you have another folder named 'Blowfish', with the file 'DefaultKey.php' inside it?

ie.

public_html/Blowfish/DefaultKey.php

If you have that, then don't worry - as Conor said:

Quote:

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The warning in the admin will still show as it is output from the languages file.

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Hi Pixxi,

yeah I do have all the files in place in that structure too. Is it possible because i've renamed the admin folder as 'gary'?

Maybe there's something else I need to install to get it to work?

Thanks