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Quote:
Originally Posted by gilby
Tried that. Should have plenty of webhosting space unless there is some limit on number of files within one directory or something. Tried uploading direct from IH menu but would not go. Not sure what problem is but dont have much clue about the details so any other ideas would be appreciated.
cheers
Leah
Sorry - also forgot to mention that it still doesnt really explain why IH has suddenly stopped recognizing the images that are already there. Any ideas ??
Leah
Thanks for the reply. You are correct I have display errors off. Ive turned them on and this is what I get.Quote:
Originally Posted by neo314
Warning: main() [function.main]: open_basedir restriction in effect. File(/bmz_gif_info.class.php) is not within the allowed path(s): (/var/www/vhosts/mywebsite.com/httpdocs:/tmp) in /var/www/vhosts/mywebsite.com/httpdocs/includes/classes/bmz_image_handler.class.php on line 12
Warning: main(bmz_gif_info.class.php) [function.main]: failed to open stream: Operation not permitted in /var/www/vhosts/mywebsite.com/httpdocs/includes/classes/bmz_image_handler.class.php on line 12
Fatal error: main() [function.require]: Failed opening required 'bmz_gif_info.class.php' (include_path='.:') in /var/www/vhosts/mywebsite.com/httpdocs/includes/classes/bmz_image_handler.class.php on line 12
Quote:
Originally Posted by focus360
Is the store in the root directory of /var/www/vhosts/mywebsite.com/httpdocs/?
The key appears to be in the first error message, "open_basedir restriction in effect."
For one reason or another, your store does not have permission to open that file and include it in the running script. I would check permissions and ownership on the directories, but the error message inlies that the file that your are trying to include is outside of the domain name or site root and is encoutering a php restriction on your system.
I am assuming that you installed the files in the same locations specified by the IH add-on, so if the store runs I don't know why this location would be a problem. That leads me back to the permissions and ownership of the directory, but that usually provides a different error.
You can find some info on that error at http://us3.php.net/features.safe-mode
Sorry I couldn't be more help. That might be a valid error to contact your ISP over. You might also turn off safe mode and research the security issues you need to pay attention to when safe mode if off.
Steven
When something suddenly stops working it is often due to a change (usually an upgrade) by the host.Quote:
Originally Posted by aussiesapphire
Check with them to see if they've changed anything.
The store is in the root directory and IH has been installed into the correct folders.Quote:
Originally Posted by neo314
Unfortunaly my isp will not help me! It seems strange to me that Zen Cart works fine but when I install IH it comes up with this "open_basedir restriction in effect" error.
If there was a restriction in effect then zen cart would not have worked!
Ive no idea!?!
:blink:
A strange thing happen: when I'm try to load a new image, the new image button has this link:
http://www.domain.com/admin/image_ha...ion=layout_new
and Forbidden page show me.
The &products..... is wrong: in fact if I delete the & the link work, but in the second step error again
Help me
If the permissions or ownership of the files/directories is incorrect, that would be a problem. is the bmz_cache directory set to 777?Quote:
Originally Posted by focus360
Is the ownership of the zencart files the same as that of the IH files?
I can't get the bloody water marks to work, i only use small images for the moment and i am using Internet Explorer.
Is there something else i am suppose to change ?Quote:
IH watermark small images yes
Checking with the host now to enquire about changes - waiting to hear back. Checked the permissions on the bmz_cache and the images folders - both at 777.Quote:
Originally Posted by Ryk
Any other ideas?? I am getting desperate.
What happens if I clear the image cache - I am presuming that with ih2 not working properly, all my existing images that are displaying on the website might disappear on me which would be an even bigger problem.
cheers
Leah