Simple Google Analytics - Support

Quote:

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Originally Posted by brikat

Thanks Shrimp,

Here's the bottom section from the source of the Log in page:


<script type="text/javascript">
<!--
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
//-->
</script>
<script type="text/javascript">
<!--
var pageTracker = _gat._getTracker('UA-3523887-1');
pageTracker._initData();
pageTracker._trackPageview('Login');
//-->
</script>


##############################____

I didn't make any other changes. Does this help at all?

Lisa

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Again, this message you are getting is not a result of this contribution. Check my previous post on this topic. More than likely you have another contribution that cases the issue (try "live help").

Quote:

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Originally Posted by shrimp-gumbo-mmmhhh

I think in order to determine where the users are coming from that register you would have to include an additional code that you can find in the analytics documentation... I would suggest modifying the google_analytics.php file in the templates by adding another if statement after the:

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This is definitely not the correct way to do it and could cause problems in tracking. You should not need to alter any tracking code in order to track who arrives at (or the conversion rate of) the funnel leading up to the "create account success" page.

You need to use Goals and Funnels (which are setup from within your Google Analytics account). The Google Workbook in my signature explains this concept further and in more detail.

My earlier post further explains the concept.

Quote:

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Originally Posted by shrimp-gumbo-mmmhhh

Hello Lisa,

It looks like you might be trying to do the same thing Jaap is trying to do... track where people come from that login?

Is the code currently commented out on your site?

Your code looks a little different from mine but I didn't have any SSL issues when I put the mod in. If you would like to give your http: or PM me your http: I will take a quick look.

Did it ever work correctly before you put the 'login' in?

Shrimp

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Actually, I think what Lisa is having a problem with is the "security error" message appearing on secure pages (when it shouldn't).

This is not a result of the code of the Google Analytics module (unless you made changes yourself that caused it). It is more likely a result of some other contribution of image. Read my earlier post here to get more info.

Quote:

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Originally Posted by brikat

Shrimp,

I haven't set any any goals up yet or anything if that's what you mean. I'm still just trying to install the mod. You asked for the source code for a page that was giving this error so I gave you the Log In page. I get the message on every page thereafter during check-out because they are all secure pages.

Forgive me if I'm not understanding correctly. I'm not that experienced with PHP.

I started over by going to a backup of my database and re-installing everything and still get security errors. I added:

<?php include($template->get_template_dir('tpl_footer_googleanalytics.php',DIR_WS_TEMPLATE, $current_page_base,'common'). '/tpl_footer_googleanalytics.php'); ?>

just before the </body> tag at the bottom of my includes/templates/customtemplate/common/tpl_main_page.php file after uploading the few files in the mod. and running the install.spl (copy & paste).

I don't know what else I'm missing here. I can delete all files but the security errors don't go away until I delete the javascript file.

I'll send you a link to my site but I don't want to leave the site with security warnings for too long.

Thanks so much for any help!

Lisa

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Lisa,

You are talking about a different mod. Not this one supported in this forum. This is the forum for "Simple Google Analytics" mod found here.

There was another one released that I do not support as I did not create it. I can tell you that this version works without error.

If you want support on the other mod, you'll need to get it from that thread in the forum that it is supported in.

The file highlighted in red above is not part of my contribution.

Please make sure the two different modules are kept separate as it is beginning to confuse people coming to this forum for assistance on the other mod. The mod I have listed in this post is the original module that was released. The other version just came out about a week ago.

Thanks so much Eric for clearing that up for me. I didn't realize these were two different mods.

I don't have live help on my site and I didn't have any issues with secure errors before installing the google analytics mod. So not sure what's causing it. I did uninstall this version and then installed your version without any difficulty or secure errors. So I'm hoping it was the other mod and not anything on my site???? Should I be concerned?


Thanks again for taking the time to help me sort this out.

Lisa

Just to clear up my issue with secure errors in case anyone else runs into similar problems.

There are two Google Analytics Mods....Simple Google Analytics which is this support thread and Google Analytics Integration which is covered under a different support thread.

I downloaded the Google Analytics Integration mod. thinking it was just the updated version of this mod. (I just upgraded to 1.38 and wanted everything current) and had problems with secure page warnings with all my secure pages for whatever reason. I posted my question here not realizing this is a different mod. Once Eric pointed out that there were two versions of this mod. I looked under the support thread for the GA Integration and saw that others are also having problems with secure errors. I uninstalled it and installed Eric's version Simple Google Analytics and everything installed perfectly with no security errors.

So just wanted to say be sure you know which mod. you downloaded so you can post your questions to the right support thread!! If it was confusing to me, maybe it is to others as well.

Thanks again Eric!! Issue resolved. :smile:

Lisa

Quote:

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Originally Posted by econcepts

What you want to do then is to track the "create account success page" using GOALS and Funnels .. NOT conversion tracking. Why? Because conversion tracking is a measure of how effective your Adwords campaigns are converting and in order for it to track actions, the user must FIRST have come from one of your adwords ads (by clicking it) ... otherwise, the conversion will not record anything.

Plus, conversion tracking is a REVENUE measure, and the create account success page does not generate any revenue for a company, so it would be a mistake to track it with "conversion tracking".

If you want to track how many people get to that point, and the effectiveness of your process up to that page, then you need to setup GOALS (in your Google Analytics account) and a funnel to that goal.

You are allowed currently to setup up to 4 different goals and associated funnels.

Hope that helps.

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Thanks econcepts,

I really want to know where the people are coming from that buy... I see that on the ecommerce but no where else....

you have offered very much great info for free.... I have purchased your templates but am hoping 1.4 comes out before I can modify it into my site..... I will get your workbook as I didn't know most of the things you have said above.... I am sure there are many more things you can teach me..... BTW thanks Merlin for letting me know about econcepts free booklet.

Shrimp-Gumbo-mmmhhh

Quote:

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Originally Posted by econcepts

I'll look at this here to find out what may be causing the "0" revenue amounts. I'll post my findings here.

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Econcepts,

Is this happening because it only shows the revenue for adwords items?

Thanks,

Shrimp-Gumbo

Quote:

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Originally Posted by shrimp-gumbo-mmmhhh

Econcepts,

Is this happening because it only shows the revenue for adwords items?

Thanks,

Shrimp-Gumbo

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No. The issue here deals directly with "ecommerce tracking" (which is different from conversion tracking, and different from Goal tracking).

The "0" revenue figures should show under the ecom stats as they are "independent" from the Adwords conversion figures.

Basically, ecommerce tracking records data for ALL transactions that happen at your site, whether they come from Adwords or not. Likewise, ecommerce tracking has with it, its own conversion rate figure (which could, but not always, differ from the conversion tracking figure you get via your adwords "conversion tracking" code).

So the issue here isn't Adwords related as ecommerce tracking doesn't distinguish between the two.

Hope that makes sense.

I never noticed this issue with "0" for revenue figures on certain orders until Google Released the new ga.js tracking code.

I am researching that with Google now to find out if there is a bug on their end that may be causing it.

Hi

Just to confirm I too am having discrepencies with the new analytics.

I am having 0.00 revenue figured for some transactions.

And the Adwords Campaign figures do not tally either. I think if the revenue from a transaction is 0.00 then in e-commerce tab of the ad-words section it shows as no transaction.

I think I made sense???

Craig