Re: Image Handler 2 Support
Hey guys,
I'm using the ZenCart v1.3.9 and ImageHandler2 v2.0. I have around active 2290 products, most of them (some 90% - 95%) working and showing up perfectly. But there is a certain number of products that just doesn't show up when the ImageHandler is installed.
It's like when you open the category and all the products lists. You click on a specific product but the browser just shows the empty blank (white) page. When I turn off the ImageHandler2 it shows up perfectly. I tried removing the image, uploading it again, but nothing seems to work.
Any ideas?
Re: Image Handler 2 Support
Hi all!
Firstly I want to thank the author of IH for the great labour that are doing in zen-cart community. Thanks a lot and go on, you're gonna get far working on this way!
My problem is that few days ago I moved my zen-cart from my old shared hosting to a new dedicated one, all things were coming easy and my website seemed to be working fine until I noticed that some products was not showing their additional images. It doesn't happen to all products (that's the oddest thing), only to products that have more than 3 additional images. I checked permissions, missing files, configuration, etc... and I have been unable to fix this. Desperately I removed all the zen-cart installation from the new hosting and tried to copy from the old one, but it doesn't work yet.
This problem is driving me crazy and I don't find the way to fix it. Has someone had the same problem? I tried to reset the IH cache but that worsened the situation, the categories didn't showed any of the products and that required me to move all the files to the site again.
I'll be pleasent for any tip that can solve the problem.
Thanks!!
Re: Image Handler 2 Support
Anyone had a similar problem? From IH manager I could not view/edit images from conflict products even after reseting IH cache. Finally I've disabled IH and now all images are showing but in its original size. I don't know what happening and that's driving me crazy. Can anybody give me any track to solve the problem?
Thank you and have a nice weekend!
Re: Image Handler 2 Support
There's a number of reasons why this may happen but without a link to the specific product(s) where this occurs we can only lob guesses back at you **LOL**.. One common issue with product pages not displaying consistently (works for some products but not other) can be traced back to product names (particularly when the product names include non-numeric characters). The usual culprits here are single and double quotations in the product names..
What version of IH2 are you running?? What version of Zen Cart (new version of IH2 have NOT been tested with older versions of Zen Cart) Perhaps an upgrade might solve your issues.. Suggest running the IH2 uninstall.. Upgrading and then re-install..
Quote:
Originally Posted by
jofera
Anyone had a similar problem? From IH manager I could not view/edit images from conflict products even after reseting IH cache. Finally I've disabled IH and now all images are showing but in its original size. I don't know what happening and that's driving me crazy. Can anybody give me any track to solve the problem?
Thank you and have a nice weekend!
Re: Image Handler 2 Support
Quote:
Originally Posted by
DivaVocals
One common issue with product pages not displaying consistently (works for some products but not other) can be traced back to product names (particularly when the product names include non-numeric characters).
Shouldn't that be non-alphanumeric characters?
If it was working fine before the server shift, then have you tried completely reinstalling image handler, as in reuploading the image handler files, and making sure the permissions on the bmz_cache are set correctly
also are there any useful error messages in your /cache folder (this folder is in the root folder of your store)
so that would be
http://www.tucachimba.es/cache
also if you disable your url rewriting mod does imagehandler work? as there can be clashes between IH and some URL rewriting mods, if they are not properly integrated
Re: Image Handler 2 Support
And on a completely different note
I had a query on my blog about using the large image as the hover image in IH, rather than the medium (product info) image, Here are the instructions if anyone else is interested
Re: Image Handler 2 Support
Hello,
My zen-cart version was 1.3.9a when I moved to the new hosting, but I made an upgrade to 1.3.9g today and my problem persists. I also upgraded the IH (although I think I was in the last version) with no changes apparently.
After clearing the IH cache I had no longer access to some categories and when I disabled IH everything worked fine again. Also note that I can't modify/delete images from conflictive products because they don't show in IH cpanel. I attach two images from IH panel which shows the issue:
http://min.us/mvnV3ky - works fine for this product
http://min.us/mvnZRWU - not showing any image for this product
I think the problem may be caused from a file with a "ñ" character in its name because of the charset configuration between servers. I deleted the file and others with problematics characters in its name from the images folder with no changes apparently. I think that finally I'm going to erase all the images and re-upload them again. What's the best way to do this? Delete directly from images folder and upload again from control panel?
Hope that this could solve my problem :D
Greetings.
Re: Image Handler 2 Support
Ok, I have deleted the images from conflictive products and the website start working well but when I uploaded a new image (with different name) for each product some categories stopped working again.
I attach a capture with IH installed and uninstalled.
http://min.us/mvbnXqn
http://min.us/mvbjCJX
Thank you, have a nice weekend.
Re: Image Handler 2 Support
Hello everybody,
Yesterday I was doing some tests and I detected two problems related with IH, so I post them hoping developer that could consider in newest versions.
- The problem with images was because of big files uploading. Generally I don't take much care about of the size of the file, but yesterday I noticed that conflictive products has images > 1Mb so I tried to delete them and upload after resizing to 900x400, and I got working! I can't explain why big files was working on shared hosting and does not on a dedicated one, but I uploaded smaller images and that finally fixed my problem.
- On the other hand I detected a conflict with ceon uri maps plugin (I detected since upgrade to zc 1.3.9g, don't know if bug exist in previous versions) that makes the cart don't working. This happens when installing/reinstalling IH after the ceon uri maps plugin, if you try to add products to cart it shows a message "Cart emtpy". I simply downloaded again the ceon uri maps plugin and reuploaded the core files for my zen-cart version. And it worked! I had the same trouble twice and I can confirm that doing that way I solved my prolem.
Hope this can help someone.
Greetings!
