Testimonial Manager Support Thread

Hello,

I have installed Testimonial Manager 1.4.3.2. It actually always worked fine. But now all of a sudden I dont see any testimonials submitted by users in my admin, thus no more new testimonials. Adding one through the admin works although. Can you please help?

www.kralenbaas.nl

Regards, John Ruijsch

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Originally Posted by Johnmans

Hello,

I have installed Testimonial Manager 1.4.3.2. It actually always worked fine. But now all of a sudden I dont see any testimonials submitted by users in my admin, thus no more new testimonials. Adding one through the admin works although. Can you please help?

www.kralenbaas.nl

Regards, John Ruijsch

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Try this fix and see if it corrects the problem

Just unzip the file and upload the entire includes folder to your server.

Attachment 4144

This is a great contribution however our management didn't like the term 'testimonials' saying that it signifies something religious in nature. So they had me change the wording and button to 'Reviews' instead.

Now I have 2 reviews on our site but the one where I faked it using the Testimonials module works better because people do not have to login to add a review which is great because our site is just a showcase anyway.

See it in action here.

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Originally Posted by clydejones

Try this fix and see if it corrects the problem

Just unzip the file and upload the entire includes folder to your server.

Attachment 4144

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I have tried this, but no change...... there are no error messages.... strange that it just stopped working

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Originally Posted by Johnmans

I have tried this, but no change...... there are no error messages.... strange that it just stopped working

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Zen Cart version?

PHP version?

Has you hosting company made any changes/upgrades lately?

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Originally Posted by clydejones

Zen Cart version?

PHP version?

Has you hosting company made any changes/upgrades lately?

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PHP Version = 5.2.6
ZenCart = 1.3.7

And (ofcourse) the hosting company said they did not change anything....

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Originally Posted by Johnmans

PHP Version = 5.2.6
ZenCart = 1.3.7

And (ofcourse) the hosting company said they did not change anything....

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OK.

What exactly is happening - (i.e. can people submit testimonials?)

Quote:

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Originally Posted by clydejones

OK.

What exactly is happening - (i.e. can people submit testimonials?)

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Actually everything seems to work fine (from a customer perspective). Customers can enter testimonials and submit them. But in our admin nothing happens, i.e. no testimonials arrive in the admin in order to approve them....

Regards, John

Quote:

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Originally Posted by Johnmans

Actually everything seems to work fine (from a customer perspective). Customers can enter testimonials and submit them. But in our admin nothing happens, i.e. no testimonials arrive in the admin in order to approve them....

Regards, John

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Try this fix and see if it corrects the problem

Just unzip the file and upload the entire includes folder to your server.

Attachment 4171

Quote:

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Originally Posted by clydejones

Try this fix and see if it corrects the problem

Just unzip the file and upload the entire includes folder to your server.

Attachment 4171

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Hello Clyde,

I have uploaded the fix and tested it. Still the same issue: no warnings or errors when entering the testimonial, but nothing shows up in the admin.

regards, John