Mailbeez After Sales Modules

I'm having some trouble getting Mailbeez working on my site. I have 2 different stores under the same domain but in different directories. For example, I have my site set up like domain.com and domain.com/pro

I can get the modules working for the regular site, but when I set everything up in the pro directory, the Mailbeez area in my admin is trying to read the files from the main directory of the website. Is there any way to correct this without having to do something like domain.com/reg and domain.com/pro?

I'm running Zen Cart 1.5 and Mailbeez 2.6.2
www.healthydentalproducts.com

Quote:

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Originally Posted by gruntre69

Hi,

I did a quick search of this thread but couldn't find an answer.

I've just installed Mailbees 2.6.2 onto Zen 1.5

It all seems to work but when I click the preview buttons of a module I get a popup with an IE message:

Code:

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Internet Explorer cannot display the webpage
What you can try:
 
It appears you are connected to the Internet, but you might want to try to reconnect to the Internet.

Retype the address.
Go back to the previous page.
Most likely causes:
•You are not connected to the Internet.
•The website is encountering problems.
•There might be a typing error in the address.
more information

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Any ideas?

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I forgot to say the this site is set up in a sub domain on my web hosting account. It's setup for testing mods before I run them on my live site. IE http://subdomain.domian.com

Quote:

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Originally Posted by gruntre69

I forgot to say the this site is set up in a sub domain on my web hosting account. It's setup for testing mods before I run them on my live site. IE http://subdomain.domian.com

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hi gruntre,

please check out the FAQ on:
http://www.mailbeez.com/support/

there are several items about blank popups / 404.
From browsing your site I see you are using some kind of SEO / URL rewrite system. You need to make sure that <store>/mailhive.php is directly accessible. The pop-ups causing the issue are loading that url from the store-front.

cheers
cord

Quote:

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Originally Posted by kamphuis

I'm having some trouble getting Mailbeez working on my site. I have 2 different stores under the same domain but in different directories. For example, I have my site set up like domain.com and domain.com/pro

I can get the modules working for the regular site, but when I set everything up in the pro directory, the Mailbeez area in my admin is trying to read the files from the main directory of the website. Is there any way to correct this without having to do something like domain.com/reg and domain.com/pro?

I'm running Zen Cart 1.5 and Mailbeez 2.6.2
www.healthydentalproducts.com

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hi Justin,

MailBeez is always loading the configuration of the store-system, so there is no path/url configurable in MailBeez.

Your set-up should work, please check the configure.php of your "pro" directory. There is actually a settings which is only used by download-products and MailBeez. So if that is wrong everything else seems to work

cheers
cord

removed due to double posting

Quote:

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Originally Posted by mailbeez

hi gruntre,

please check out the FAQ on:
http://www.mailbeez.com/support/

there are several items about blank popups / 404.
From browsing your site I see you are using some kind of SEO / URL rewrite system. You need to make sure that <store>/mailhive.php is directly accessible. The pop-ups causing the issue are loading that url from the store-front.

cheers
cord

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Hello,

Thanks for the reply.

The site that you browsed (waycool.com.au) is not the site in question. That is another completely seperate site which is an old zen 1.3.7 site.

Here is the site www.totalcontrol.com.au that I want to use mailbees with. I have a test version of this site on test.totalcontrol.com.au which is where I have installed mailbees.

I have read all of the FAQ and tried those suggestions to no avail.

ok, lets have a look:

http://test.totalcontrol.com.au/mailhive.php is directly accessible - so no SEO/rewrite issue

for testing, please disable the ajax popups:

Go to MailBeez > Configuration > Mailhive:
Popup Mode > set to off

now all popups open as a new window - any new insights from doing so?

cord

I tried this the other day before posting here. Just tried again and similar result but this time in a new tab.

Code:

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Internet Explorer cannot display the webpage
 

What you can try:

Diagnose Connection Problems

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how does the url of the new window look like?

Here it is: http://testtc.com.au/mailhive.php?24...odule=birthday