Mailbeez After Sales Modules

Free
v2.5
Production
Many many times (all ok)
Only new install was 'Ultimate Cross Sell'

Thanks for the help

Hi Rizla,

Please visit the MailBeez website and click "Live Chat" to start a support ticket. It may take a day or two before Cord can respond (he's on holiday through the end of the month and checking the site every couple days), but he will need to be the one to troubleshoot this for you.

When you start the support ticket, please include all the info you've provided here at the forum.

Thanks :)

Quote:

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Originally Posted by Rizla

Free
v2.5
Production
Many many times (all ok)
Only new install was 'Ultimate Cross Sell'

Thanks for the help

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Junlie.... I had an issue with my HD and eventually had to re-format the thing (first itme in ages) and it must have been a local problem. All is working now!

Thanks for the help though.

I'm glad you got it all sorted out :)

Quote:

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Originally Posted by Rizla

Junlie.... I had an issue with my HD and eventually had to re-format the thing (first itme in ages) and it must have been a local problem. All is working now!

Thanks for the help though.

---

Hi, What is the latest version and where do I download it from

The latest version is 2.6.2 and you can get it from the MailBeez website

Quote:

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Originally Posted by countrycharm

Hi, What is the latest version and where do I download it from

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Quote:

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Originally Posted by ScriptJunkie

The latest version is 2.6.2 and you can get it from the MailBeez website

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Thank You.....

MailBeez V2.6.5 Release

Google Analytics Dashboard Integration is working again


Am happy to announce the latest release of MailBeez! Please download the latest Version of MailBeez on www.mailbeez.com .

Updating is very easy with help of the included update pack, which only includes the core files.

After uploading the new files the system will update itself (please check the included instructions)

Enhancements:

• Support for new Google Analytics API
  
• Improved compatibility of PHPMailer
  
• Improved handling of invalid email addresses w/o stopping PHPMailer
  
• PHP Mailer default Chartset UTF-8
  
• improved support for SSL
  
• improved english wording (thanks to kelly)
  
• added index to tracking table (automatically)

Bugfixes:

• bugfix for error on Dashboard
  
• Respect the "Send copy" setting in simulation mode
  
• iteration check bugfix
  
• bugfix for config_cron_simple support
  
• bugfix for clearing template_c directory, which have cause that emails did not show latest changes

For updating please apply the upgrade pack for MailBeez V2.5 (even if you are running MailBeez V2.6.x)

I have combed through most of the threads for this, but still have trouble. In trustpilot, review reminder and satisfaction survey, none will trigger emails. Clicking Show Recipients displays 0. I'm using 2.6.5, a fresh install into zc 1.5. Any ideas? Thanks!

hi,

basically to allow any MailBeez module to find recipients you need:

- customers in your store-database
- orders in your store-database
- orders a status matching the in the mailbeez modules configured order status within the configured timeframe

The timeframe always relates to the date of the order status. So if you have configured to follow up on orders between 3 days and 10 days old with status "delivered" it will find those orders which were set to "delivered" between 3 and 10 days ago (not matter when the order originally was placed)

regards
cord