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Quote:
Originally Posted by g2ktcf
My suggestion to both is to check your image settings and make sure they follow the recommendations as per the readme document.. If this doesn't work you will probably want to roll back your install and start over being VERY careful to make sure you've installed this correctly..Quote:
Originally Posted by cecileyorkies
I am using ZC V1.5. After using Image Handler for over a year, I am suddenly getting
Image Handler4
No Image Handler information found.
Image Manager
Admin Tools
Preview
About/Help
Uninstall Image Handler. (Please backup your site and database first)
Clear image cache
Scan for old IH 0.x and 1.x original images
I cleared the cache, but still get the same as the above.
All of the previously loaded images still work as they should.
Do I have to uninstall IH4, and reinstall? If so, do I have to upload all of the images again?
Further information:
When I first open Image Handler, the above appears.
If I click on Image Manager, the first category appears as per normal. This category is working.
If I try to go to another category, the screen appears as in my OP.
Yep.. should fix things..Quote:
Originally Posted by coopco
Nope..Quote:
Originally Posted by coopco
OK, thank you for answering.Quote:
Originally Posted by DivaVocals
Just to let you know that the uninstall and install went like a dream and all is now well again in my shop. I also took the opportunity to install the latest version.
Thanks again for the great contribution.
What image doesn't the Image Handler pop-up window show? cached large image or originally uploaded image?
Zencart: 1.5
Image Handler: 4.2
It seems that my website shows originally uploaded picture. eg.
http://www.ninesilk.com/silk-womens-...reen-p-48.html
Should I change it to show IH4 created large picture? Is it going to be faster if the pop-up window shows cached large picture? How should I do that?
Thank you very much.
HI all.
I just installed this mod and for some reason after I did all the descriptions of my products disappeared.. I did everything to the "T" as the instructions stated and now I'm at a loss as to how to fix it. I've tried reinstalling the files but it didn't work.
Please help.
I'm running v1.5.1 and my link is www.katstamps.com here's a page with no description that I'm talking about..
http://katstamps.com/shopping/index....roducts_id=499
Thank you in advance.
It looks like something got broken during the installation. The page is aborting before being fully displayed.Quote:
Originally Posted by QueenKat
I suspect that things will work again if/when you revert back to the original 'classic' template.
If you happen to recognise the following piece of code:
<!--bof Additional Product Images -->
As being a part of one of the files that you edited/replaced, then that file is the culprit. The cause of the problem could be something as simple as a blank line inadvertently added to the end of the file.
The best way to get your store back online as quick as possible will be to restore/reinstall your template files. In fact you should make this your priority. You can come back and re-install IH later.
Cheers
Rod
So, I looked at the above provided "broken" page and then clicked on the link to step back one: http://katstamps.com/shopping/index....ex&cPath=33_65 and was able to see a list of items that appear to have descriptions based on all of the extra text between lines.Quote:
Originally Posted by QueenKat
Before taking action as inferred here, please read.
If not mistaken, I thought the installer for IH "integrated" with the existing file structure so that uninstalling would return things back to the way they were before. Further, it seems that it is to affect the applicable template file that displays individual product information. And yet more is that if in fact the instructions have been followed to a T that there is/was some alternate template mod that did not get considered prior to installation.
Before really diagnosing, when you say that information is missing, is it missing from the screen or your datatbase? If from your database, then restore the backup made prior to installation of IH, if from the screen, then perhaps reviewing what database field that information is in might help. Also by checking to see if you have any error logs that might indicate what the problem is.
There may be a modification error made to your site a long time ago that has only now surfaced. As you might come to find out, installation of this mod in accordance with the instructions is unlikely to have caused your issue. I'll leave it there, but suggest providing additional detailed information to ensure quality support.
My recommendation is to uninstall, and then from step one, install again. (I thought the uninstall was pretty much automatic once initiated.) From further independent review, it appears that the descriptions still exist, but are not presented and that as part of installation, something has not been performed in accordance with the instructions, otherwise it would seem that the files modified would be as they were plus the new image code, not some variation of what they were with the new image code.