Reward Points Module for ZC v13x

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Originally Posted by DJMagicCards

How do coupons affect reward points?

Coupons don't seem to affect the amount reward points issued. That doesn't seem right. For example, a customer just bought $5 of products, used a $5 coupon to reduce the cost to zero. That customer still earned reward points for the free products.

I want reward points reduced by the coupon amount. Can that be done?

Thanks,
David Bal
www.DJMagicCards.com

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Use the calculate Reward Points on Subtotal rather than on Product and it will cure this

My customers are not receiving their reward points. I have had six customers check out since I installed the module. I even did a purchase myself to be sure. All have the reward points on the invoice, but nothing is pending or earned in their account. What could be the problem?

Thanks,
David Bal
www.DJMagicCards.com

I have discovered the cause of the missing points. It seems that customers that are not assigned to a pricing group do not earn points. This now leads to two new questions.

1. How can I assign all my customers to one pricing group automatically?
2. How can I have new customers automatically assigned to a pricing group?

Thanks,
David Bal
www.DJMagicCards.com

Quote:

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Originally Posted by DJMagicCards

I have discovered the cause of the missing points. It seems that customers that are not assigned to a pricing group do not earn points. This now leads to two new questions.

1. How can I assign all my customers to one pricing group automatically?
2. How can I have new customers automatically assigned to a pricing group?

Thanks,
David Bal
www.DJMagicCards.com

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Any chance you are running PayPal IPN as your payment module?

Yes. I am using PayPal IPN. Is that a problem?

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Originally Posted by DJMagicCards

Yes. I am using PayPal IPN. Is that a problem?

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Yes, there's an ongoing issue where I can't get it to work properly with the mod- though others here have had success with getting it working- I'm just trying to get my head around the mechanics involved.

You said that others have got it to work so I searched the forum for any instructions on how to fix the module, but I couldn't find anything.

Is there any idea when that problem may be fixed?

It is really too bad, the module seems great in every other respect. If I am not mistaken the most popular payment module is PayPal IPN.

By the way, does PayPal website payments pro work ok?

Thanks for your quick responses.

David Bal
www.DJMagicCards.com

Quote:

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Originally Posted by DJMagicCards

You said that others have got it to work so I searched the forum for any instructions on how to fix the module, but I couldn't find anything.

Is there any idea when that problem may be fixed?

It is really too bad, the module seems great in every other respect. If I am not mistaken the most popular payment module is PayPal IPN.

By the way, does PayPal website payments pro work ok?

Thanks for your quick responses.

David Bal
www.DJMagicCards.com

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The problem is at the PayPal end so really it is up to them. And you can use any of the other PayPal payment methods, it's only IPN that does not work.

Apologies if this is written somewhere, i haven't been able to find it. Does this module allow you to award points for actions such as 'customer reviews' or 'tell a friend'.

Thanks.

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Originally Posted by fergusmacdonald

Apologies if this is written somewhere, i haven't been able to find it. Does this module allow you to award points for actions such as 'customer reviews' or 'tell a friend'.

Thanks.

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Not as such, though you can manually add points to people who do these things.

I seem to remember a Reward for Referral request on the wishlist. Should have another look at it over the Christmas break.