Paypal IPN and Payment Problems

I am working on a fresh install of the current stable version.

I too am having these issues, specifically:

Paypal Processes the transaction
No (Zen) log entry is generated
No (Zen) log e-mail is generated
No order number is displayed on the "Thank You" page
The order disappears from the customer_basket
The order is not placed in orders
The inventory is not properly updated

PayPal **IS** processing the correct amount ($1.97) - which matches the amount on the shopping cart prior to checkout.

The fact that the log entry is not being generated tells me that something fishy is happening on the return page - but I am not a PHP guy, so this is much like me doing my own dentistry.

I have had other (three - not tons) successful installs with previous versions.

FWIW - Check/Money Order works fine.

And for a BRIEF time today, it appeared to be working, but not now.

Any help is appreciated.

Inventory is not updating should be translate to read - the item(s) are being subtracted but nothing is being put in the orders -

Which says to me that the inventory IS being processed properly... but because the items isn't being added to the orders table, that is improper...

I am confusing myself.

Also - note that PayPal will be down from 11:00-1:00 Pacific Time - could this have something to do with our problems all day today?

What a bad day to try to open a store.

Well... I disable PayPal over night (not removed - just disabled). Paypal did their maintenance thing from 11p-1a PST last night and... this morning... it works.

No rhyme.
No reason.
No changes to code were made.

Wow, I thought PP was more reliable than that. Sorry you had to go through all that pain just to find out you weren't doing anything wrong.

Yeah, well... down again.

Anybody else going up and down like this?

I see that Pay Pal is going down for two hours again tonight for maintenance. I don't know if there is any relationship between this and the problems that I am having.

Does anybody have any experience with debugging this?

It can't be just me having problems.

Quote:

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Originally Posted by mriecken

Yeah, well... down again.

Anybody else going up and down like this?

I see that Pay Pal is going down for two hours again tonight for maintenance. I don't know if there is any relationship between this and the problems that I am having.

Does anybody have any experience with debugging this?

It can't be just me having problems.

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I haven't gotten any store traffic yet, so I can't help you there. :sleepy:

The bug appears to be in the paypal module.

There is some disagreement on how to pull things out of and put things into the zen_paypal table.

I am digging now.

Paypal is working fine for an awful lot of shops ... which makes me doubt it is a bug in the Payment module for PayPal that comes with Zen Cart ...

This does lead me to believe it is your site, or your personal PayPal settings on the PayPal site ... or you have ports blocked for either sending or receiving ...

Read through the /docs on PayPal and check again that all settings are correct ...

Make sure your site is not Down for Maintenance and that you do not have a password on your site or PayPal cannot return order information ...

Well - there's SOMETHING wrong here.

I'm getting IPN traffic, but log entries placed in the IPN processing script never get triggered.

Digging even deeper (the column error I reported above was confusion on my part) Ifind this in my apache logs:

[Tue Nov 14 23:08:35 2006] [error] [client 216.113.188.202] mod_security: Access denied with code 406. Pattern match "^$" at HEADER("USER-AGENT") [severity "EMERGENCY"] [hostname "amy.gorosary.com"] [uri "/store/ipn_main_handler.php"]


Any insight?

Have you an URL to your site that we could perhaps peek at?