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I sell digital web forms for people with websites. I've found that there are many people out there who greatly resist entering their email address anywhere for fear of being spammed. So is there a way for this mod to not require the purchaser's email address? I realize that I would not be able to initiate contact with them. But if they have some problem with their digital download, then they can send us an email at that point.
Any ideas?
Brent
PS. I don't mind paying for some customization.
The requirement to enter an email address is with the original Zen-Cart code, not necessarily with this mod. I'm sure it would be fairly easy to diable this field in the form. Do you already have Zen-Cart integrated into your site, or are you just starting out?
I looked at this some more. If you don't have their email address then you can't confirm their order, etc. Maybe a better approach would be to add language that says ... don't worry, we are not going to give away your email address. In actuality, if they give you their email address, the only way for them to get spam is if YOU initiate it. So perhaps this could all be handled in your privacy policy.
Yes, I put right in our cart login:
"Billing Information - We Keep Your Information Private - Our Privacy Policy Is Below".
But this assurance is still not enough for many. Since one of the key features of our web forms is to stop spam originating from an unprotected web form or email link on a person's website, my customers are extra concerned about submitting their email address. Also, I don't need to confirm their order, since if they have some technical problem with their download, then they can send us an email at anytime.
I appreciate your thoughts. Any more?
Brent
Well you could just eliminate that field (the email field) in the information that you collect. I assume that you are doing everything with "checkout without an account" ? Let me know. It will take a while but maybe I can figure out how to eliminate the email field altogether. I can't get back to you until at least tomorrow.
Another thought: are you also collecting their name, address, etc? So do they have no problem with providing that information?
I am collecting their address, because I believe it may be required by the credit card processor - cybersource, but I would prefer not to. I also use paypal as an added payment option, which about 1/3rd opt for.
So are you say the email field is not needed for the cart to function properly, and the "hidden" account for them will still be setup in the background so they can continue with their transaction?
Brent
I don't know if the email address is required or not for the cart to function properly. Maybe someone else could help out here?
I hope so.
Thank you.
Hello All,
Forgive me if this has been discussed before. Does anyone know how to check the order status with orderstatus add-on to this module when one places an order without creating an account?
I added a link to the standard tool-bar to do this. I will post here tomorrow with the details. Too late now to do it.