Mailbeez After Sales Modules

Quote:

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Originally Posted by mailbeez

sorry for the late reply - didnt got any notification.

from which version did you upgrade?
Please try a different browser, e.g. firefox 16 - any changes?

regards
cord

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I upped from V1.? (something)
When I go for 'Show' I get a list of results... When I 'Run' It gives me a list stating "already sent..."

Something has messed up as it ran perfect on V1.?

Thanks for looking

Quote:

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Originally Posted by Rizla

I upped from V1.? (something)
When I go for 'Show' I get a list of results... When I 'Run' It gives me a list stating "already sent..."

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you can control this behaviour with the setting mailbeez > configuration > mailhive > early check

early check = false: all potential recipients are listed
early check = true: only those who have not gotten the email yet are listed

so you can chose yourself how you like it (there have been many question like "I run the module and now the list is empty - why" - so seems to be very depending on personal preferences)

cheers
cord

Quote:

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Originally Posted by Limitless

Purged the cache directory and verified the change via view source.

No change.

Here is firebug output:

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please send me the source code (view source > copy all) as a txt file to my email / helpdesk

Quote:

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Originally Posted by dashkitmall

Yes, I installed it according this instruction. An when all files was copied to zen cart folders, I also copied files from folder "extras_zencart/zencart_1.3.x". Next step in this instruction is to open in store admin Tools tab and there should be MailBeez line. But when I navigate to Admin>Tools I dont have this option. There is not MailBeez line. :(
One more point. When I copied files from "extras_zencart/zencart_1.3.x" ReadMe.txt file showed that "Included" folder should contain 2 files. includes/extra_datafiles/mailbeez.php and includes/extra_configures/mailbeez_tracking.php. In the archive I downloaded from www.mailbeez.com there was only 1 file - mailbeez.php

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please tripple check you have the files

your-admin/includes/boxes/extra_boxes/mailbeez_tools_dhtml.php
your-admin/includes/extra_datafiles/mailbeez.php

(there is a include directory for the store and another for the admin - those are different directories)

cheers
cord

Just sent it.

Thanks.

you have a "keepalivetimer" code section which loads jquery a second time - this kills the MailBeez code.

please try to exclude the marked line

Code:

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<p>Do you want to continue your session?</p>
</div>
<link href="https://ajax.googleapis.com/ajax/libs/jqueryui/1/themes/base/jquery-ui.css" type="text/css" rel="stylesheet"/>
<script src="https://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js" type="text/javascript"></script>
<script src="https://ajax.googleapis.com/ajax/libs/jqueryui/1/jquery-ui.min.js" type="text/javascript"></script>
<script src="includes/javascript/jquery.idletimer.js?t=1351175259" type="text/javascript"></script>
<script src="includes/javascript/jquery.idletimeout.js?t=1351175259" type="text/javascript"></script>
<style type="text/css">a.ui-dialog-titlebar-close{display:none;}.ui-widget-overlay{background:green;opacity:.40;filter:Alpha(Opacity=40);}</style>
<script type="text/javascript">
//setup the dialog
$("#keepalivetimer").dialog({

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Quote:

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Originally Posted by mailbeez

please tripple check you have the files

your-admin/includes/boxes/extra_boxes/mailbeez_tools_dhtml.php
your-admin/includes/extra_datafiles/mailbeez.php

(there is a include directory for the store and another for the admin - those are different directories)

cheers
cord

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The archive downloaded from www.mailbeez.com doesn't have file mailbeez_tracking.php
ReadMe.txt file included in archive sais that there should be 4 files.
admin:
my_admin/includes/boxes/extra_boxes/mailbeez_tools_dhtml.php
my_admin/includes/extra_datafiles/mailbeez.php

store:
includes/extra_datafiles/mailbeez.php
includes/extra_configures/mailbeez_tracking.php

File includes/extra_configures/mailbeez_tracking.php is NOT included in the archive. All other 3 files was copied to correct folders.

Quote:

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Originally Posted by mailbeez

you have a "keepalivetimer" code section which loads jquery a second time - this kills the MailBeez code.

please try to exclude the marked line

Code:

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<p>Do you want to continue your session?</p>
</div>
<link href="https://ajax.googleapis.com/ajax/libs/jqueryui/1/themes/base/jquery-ui.css" type="text/css" rel="stylesheet"/>
<script src="https://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js" type="text/javascript"></script>
<script src="https://ajax.googleapis.com/ajax/libs/jqueryui/1/jquery-ui.min.js" type="text/javascript"></script>
<script src="includes/javascript/jquery.idletimer.js?t=1351175259" type="text/javascript"></script>
<script src="includes/javascript/jquery.idletimeout.js?t=1351175259" type="text/javascript"></script>
<style type="text/css">a.ui-dialog-titlebar-close{display:none;}.ui-widget-overlay{background:green;opacity:.40;filter:Alpha(Opacity=40);}</style>
<script type="text/javascript">
//setup the dialog
$("#keepalivetimer").dialog({

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Thanks Cord!

That resolved it. I thought had disabled that add-on when I was troubleshooting this, but I guess not.

Much appreciated!!!

Quote:

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Originally Posted by dashkitmall

The archive downloaded from www.mailbeez.com doesn't have file mailbeez_tracking.php
ReadMe.txt file included in archive sais that there should be 4 files.
admin:
my_admin/includes/boxes/extra_boxes/mailbeez_tools_dhtml.php
my_admin/includes/extra_datafiles/mailbeez.php

store:
includes/extra_datafiles/mailbeez.php
includes/extra_configures/mailbeez_tracking.php

File includes/extra_configures/mailbeez_tracking.php is NOT included in the archive. All other 3 files was copied to correct folders.

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the mailbeez_tracking.php file is missing on purpose - the readme.txt is not updated (this is a mistake)

do you have any addon which is managing admin access to menu-entries?

in a default zencart installation the menu entry will show up when you placed all files as described

cheers
cord

Quote:

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Originally Posted by mailbeez

do you have any addon which is managing admin access to menu-entries?

cheers
cord

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Yes. I have it. Checked and mailbeez was unchecked. Thank you very much. Now it works. Thanks again. :)