Simple Google Analytics - Support

Quote:

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Originally Posted by weezee

I have a problem with Google Analytics, I upgraded and I got this message.

1062 Duplicate entry 'GOOGLE_URCHINTRACKING_ACTIVE' for key 2
in:
[INSERT INTO zen_configuration (configuration_id, configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, last_modified, date_added, use_function, set_function) VALUES ('', 'Use Older "urchin.js" Tracking Code', 'GOOGLE_URCHINTRACKING_ACTIVE', 'No', 'This enables you to select which type of tracking code to use (either the older "urchin.js" version or the newer "ga.js" version. By default the system now uses the newer "ga.js" code.

I then uninstalled it, and then installed it again over writing all the old files.

but now there are not configure files in the admin. This is all that shows in the admin.

Google Analytics Configuration

Title Value Action





E-Commerce Engine Copyright © 2003-2008 Zen Cart™
Zen Cart v1.3.7/v1.3.7

bestvarietyshop.com

can someone tell me what went wrong.

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That error means that during your uninstall, you either did not uninstall it correctly, or something went wrong during the uninstall.

If you are upgrading (which you will not be now .. it sounds like you'll need to install from scratch since you removed some files) you need to use the upgrade sql patch (not the new install patch).

Using the wrong patch might cause that error.

I would suggest to try to uninstall again, then reinstall.

Post the results here and we'll see where we get.

Thanks!

Quick question regarding urchin. Is ga.js working correctly yet? I have read back and the last mention I saw of the issue was a couple months old. Has there been any information released about whether it is working properly yet?

Thank you

Hi,

I've followed the instructions for this plugin, but if I append the PHP code to the bottom of the tpl_footer page it makes my footer disappear. If I append it before the closing body tag, it makes my whole site disappear.... In the page source you can only see the head, not the body...

any ideas? Thanks!

Quote:

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Originally Posted by nocabt

Hi,

I've followed the instructions for this plugin, but if I append the PHP code to the bottom of the tpl_footer page it makes my footer disappear. If I append it before the closing body tag, it makes my whole site disappear.... In the page source you can only see the head, not the body...

any ideas? Thanks!

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nocabt,

if im not mistaken, you dont add code to the foorter. its the tbl_main_page.
Google Anylitics by Andrew uses the tbl_footer but not this mod.

I have a question. I have installed this module do I still have to insert the code from Google Analytic base also. I had Andrews installed but I really didn't like that one so good. Thank you

which format is the google account number suppose to be entered in the configuration?

for example if google shows me my number is UA-1234567

is it like this UA-1234567-1

or UA-123456-7

Quote:

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Originally Posted by xRobVx818

which format is the google account number suppose to be entered in the configuration?

for example if google shows me my number is UA-1234567

is it like this UA-1234567-1

or UA-123456-7

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The number should bee entered EXACTLY as Google shows it. If your number has the "-" then add it. If not don't.

Google has a variety of ways of giving the tracking number.

Quote:

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Originally Posted by countrycharm

I have a question. I have installed this module do I still have to insert the code from Google Analytic base also. I had Andrews installed but I really didn't like that one so good. Thank you

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Not sure what you mean here. Do you mean "Google Base" or the Analytics "base code"? If you had Andrews version in you may want to make sure you completely uninstall that before using this one. Mine should clean up some of that upon install, but to be safe you might want to uninstall and remove all file changes made by Andrew's.

This version operates in a lightweight manner and does not need the number of files that Andrew's version requires.

Quote:

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Originally Posted by knighs2

nocabt,

if im not mistaken, you dont add code to the foorter. its the tbl_main_page.
Google Anylitics by Andrew uses the tbl_footer but not this mod.

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That is correct. The code for this mode is added to the tpl_main_page.php file not the tpl_footer.php file.

Quote:

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Originally Posted by JMcGov

Quick question regarding urchin. Is ga.js working correctly yet? I have read back and the last mention I saw of the issue was a couple months old. Has there been any information released about whether it is working properly yet?

Thank you

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To my knowledge, Google has not yet corrected the problems with their "ga.js" version. I personally am using the urchin version until otherwise noted. It is far more reliable at this point.