Reward Points Module for ZC v13x

Hi Andrew

I'm still not able to work with the mod...

Sorry, english is not my main language... and I really don't know what to do...

in your last reply, you refer me to a zip, but I install the mod with that zip... and is not work...

after all, I notice that I can asign my customers the points manually... ok... no problem... but... when I go to:

Customers/Reward Points

I only can see my first 40 customers... I can't go to the next page, and if I make a search I get an error:

----
1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'AND status=0 ORDER BY date DESC LIMIT 12' at line 1
in:
[SELECT rewards_id, orders_id, date, reward_points, status FROM zen_reward_status_track WHERE customers_id= AND status=0 ORDER BY date DESC LIMIT 12;]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.
----

ok, you said run the update.sql
I try... and get this message:

http://scrappingwhispers.com/store/a...ns/success.gif 23 statements processed.

ERROR: Cannot create table reward_master because it already exists

ERROR: Cannot create table reward_master because it already exists

ERROR: Cannot create table reward_customer_points because it already exists

ERROR: Cannot create table reward_status_track because it already exists

ERROR: Cannot create table reward_status_track because it already exists

ERROR: Cannot create table reward_status_track because it already exists

ERROR: Cannot create table reward_status_track because it already exists

Note: 3 statements ignored. See "upgrade_exceptions" table for additional details.

and the problem with the search and try to edit it... continue...
can you please help me?

I really want this mod working properly...

thanks in advance...

I've installed this mod and it seems to work okay when I test it. If I make a dummy purchase the points appear as pending and then change to earned when I mark the product as delivered.

When a real customer makes a purchase however, no points are credited to them and I have to do this manually.

Very puzzling, any idea why this is happening please?

The way my reward program works is that the points are pending until I actually make a change in the status of the order. ie. Shipped etc. Then the program deposits the points into the cutomer earned status.

Also, there is a setting in the Admin>Reward Points>

Reward Point Sunrise Period - Set to 1

If you set this to 1, all pending points are automatically deposited into customer account after 1 day. I find this helpful especially if I do not ship for 2 or 3 days.

Hope this helps.

The problem is that the reward points don't even appear as 'pending' when a customer makes a purchase. Eveything else seems okay - the points are noted on the order confirmation but they just don't appear in admin.

I've realised that the problem occurs with the Nochex and Paypal modules. If I make a test purchase using a cheque/check option, the points do appear, but not with the other two options.

Hi,

I posted this question earlier in a new thread of my own but I got no replies because I think I was supposed to put it in the support thread, so I'm posting it in this support thread now.

Please help.

I added the reward points full suite module and I'm getting an error message when I go to the reward points configuration.

This is the message:

Warning: call_user_func(UseRewardPointStateFunction) [function.call-user-func]: First argument is expected to be a valid callback in /home/content/t/h/3/th3who/html/shop/myadmin/includes/functions/general.php on line 1544

Can somebody please help me figure out a solution to this error. I'm sure it's something simple but I am new to this stuff and have no idea what to do.

Thanks in advance for your help,

Jordn

HI,

I installed the latest reward points module but i seem to get this problem on the customers/ reward points section:

1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'REWARD_POINTS_CUSTOMER_LIMIT' at line 1
in:
[select c.customers_id, c.customers_lastname, c.customers_firstname, c.customers_group_pricing, r.pending_points, r.reward_points, gp.group_name, rm.redeem_ratio from customers as c LEFT JOIN (reward_customer_points as r) ON (r.customers_id=c.customers_id) LEFT JOIN(group_pricing as gp) ON (gp.group_id=c.customers_group_pricing) LEFT JOIN(reward_master as rm) ON ((c.customers_group_pricing!=0 AND rm.scope=3 AND rm.scope_id=c.customers_group_pricing) OR (c.customers_group_pricing=0 AND rm.scope=0 AND rm.scope_id=0)) WHERE c.customers_lastname LIKE 'A%' ORDER BY c.customers_lastname LIMIT REWARD_POINTS_CUSTOMER_LIMIT;]

If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.


no customers appear in this section.

my site is running Database: MySQL 5.0.67-community-log
PHP Version: 5.2.6 (Zend: 2.2.0)


I run the update.sql but no luck.
any suggestions?

thanks

Hi,

I installed the Reward Points module, and when I turn it on in the Order Total configuration, I get the following error:

1062 Duplicate entry 'SEO_URLS_VERSION' for key 2
in:
[INSERT INTO configuration (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, date_added) VALUES ('Seo Url\'s Installed Version', 'SEO_URLS_VERSION', '3.0.0-beta1', '', '60', '0', now())]

I do have the SEO URLS installed, so I'm guessing it's a conflict with that. I've gotten a similar error with another module, which I just decided not to use, but I cannot recall what that was.

Also, when I turn on my Sideboxes (right side), they don't display, AND nothing below them displays either...

Anyone know how to cure these errors, so that I can use this module?

Thanks.

Quote:

---

Originally Posted by rcrosier

Hi,

I installed the Reward Points module, and when I turn it on in the Order Total configuration, I get the following error:

1062 Duplicate entry 'SEO_URLS_VERSION' for key 2
in:
[INSERT INTO configuration (configuration_title, configuration_key, configuration_value, configuration_description, configuration_group_id, sort_order, date_added) VALUES ('Seo Url\'s Installed Version', 'SEO_URLS_VERSION', '3.0.0-beta1', '', '60', '0', now())]

I do have the SEO URLS installed, so I'm guessing it's a conflict with that. I've gotten a similar error with another module, which I just decided not to use, but I cannot recall what that was.

Also, when I turn on my Sideboxes (right side), they don't display, AND nothing below them displays either...

Anyone know how to cure these errors, so that I can use this module?

Thanks.

---

That's not the Reward Points Mod, that's a problem with the SEO mod. 'SEO_URLS_VERSION' is not a RP field,

Quote:

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Originally Posted by hem

That's not the Reward Points Mod, that's a problem with the SEO mod. 'SEO_URLS_VERSION' is not a RP field,

---

Thanks, I'm aware that "SEO_URLS..." is not a RP field, but looking to see if anyone has solved this, or knows what's causing it.

I have many add-ons installed with SEO URLs, but this is one of the few that does not work with it. I was hoping to find someone who knew how to fix it.

Since my post, I have installed the "Store Credit and Rewards" module, which seems to work fine with the Ultimate SEO URL's.

Quote:

---

Originally Posted by rcrosier

Thanks, I'm aware that "SEO_URLS..." is not a RP field, but looking to see if anyone has solved this, or knows what's causing it.

I have many add-ons installed with SEO URLs, but this is one of the few that does not work with it. I was hoping to find someone who knew how to fix it.

Since my post, I have installed the "Store Credit and Rewards" module, which seems to work fine with the Ultimate SEO URL's.

---

There is nothing in RP which conflicts with Ultimate SEO- Have you tried asking in that thread?