Can't log into admin

Quote:

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Originally Posted by abears3

...Now I can't log into the admin side of my site.

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Similar problem but was not messing with admin settings. I had just updated a lot of products and logged out. Next time i try to log in and enter admin/pass and click to log in, it just clears the fields but does not log me in.

I tried the "resend pass" option. When I enter the email and click it just clears the field but I never receive any email with the password.

I will try to use the SQL method to reset to temporary password but wondering still...why would an functional log in just decide not to work?

:blush:

Usually when the log in does not work as in you enter your login information and click Login and just get the login page again it is either:

1 bad username or password note: these are case sensative

2 bad paths on the /admin/includes/configure.php

If the email is not working, I have to think you need to check your database table admin and confirm the username and email address ...

There could also be an issue on your server with the email itself or a configuration issue on your settings for emails ...

See if checking the admin table sheds any light ...

I cannot login to save my life. I have changed codes, and changed passwords in both admin sections, and pasted the codes, and still nothing. I just started on this today and NONE of the user names/passwords work. emailing the password to my email doesnt work either.

First ...

1 Can you get to your shop Home page?

2 Can you login/create an account on your shop?

3 Can you get to your Admin login page?

4 If you get to the Admin login page and try to login ... what happens? Do you see the Admin menus or do you still see the login screen again?

I can get to the homepage.
I can also get to the admin logon page.

It just keeps telling me wrong name or paswword, and I wrote them down at first. Since changing and trying your script code to reset it, still not working.

I did create a customer page for myself, but still have not received a confirmation email.

I've never even been able to log in and see an admin page, still working on password correction.

I have a kill command in the process list.

thank you!
Cristine

You created an account in the shop ...

When not logged in ...

Add a product to the cart ...

Now Login ...

Could you log in?

Is that product still in the cart?

If so ... check the two configure.php files ...

They are different, but similar ...

Make sure the paths, databases etc. are the same ...

Sometimes, closing your browser sessions, clearing cache and tossing your cookies ... er ... deleting the cookies for your site will fix this ... :cool:

this is my first log in ever...
there are no products because I've never even used this site before.
the site is still in it's original form.

i have been into the admin and zen_admin and made sure the user names and passwords matched and were correct and also the email address and still nothing.

You need to compare the contents of the two files on the server for:
/includes/configure.php
/admin/includes/configure.php

Make sure both of those are set for the same URLs, paths, database info, username and passwords ...

If the paths are incorrect or the login and password in the database for the Admin login are incorrect you will have a problem ...

If your Admin login stays on the login page itself on each attempt, be sure you that the username and password you are using is correct and remember this is case sensative ...

If you still cannot login, do you have access to your database via phpMyAdmin?

OK. So this morning I had a crapload of emails with new passwords in them. Guess they were hung up in the email server or something.:D

So went back to log in page, and tried to log in. Wrong PW. I had a new password resent, and that one arrived quickly but doesn't work either, so now it must be the user name. :blush:
:wacko:
I can get into the phpmyadmin info.

When I go into the php info, the user names are listed as Admin or admin, and then there's the long numbers and letters for the random password that gets sent to my email.

Should those admin and Admin be the same? it's in zen_admin and admin files.:yuck:

Quote:

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Originally Posted by Ajeh

https://www.zen-cart.com/tutorials/index.php?article=2

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I tried this. The first code worked. and said it was successful.
the second said #1062 - Duplicate entry '1' for key 1