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Hi,
We are using ZC 1.3.8. and we have installed the version 2.3.7 of your module. It works for UK postage but not for International Airmail. Whatever weight I enter for the products, it always offers the same £4.25 postage (best price).
The airmail module is enabled, the Hide invalid shipping is set to "true".
What are we doing wrong :blink:?
Can someone please help?
Thank you.
Assuming that it is the shopping cart on the book shop link above, at the moment you've got something like compuslory States/ County pull down when you create a new account or address, but you do not have any states to fill in (so me filling in MiddleSex resulted in me being redirected to put my county as United Kingdom). Because of this, it is impossible to tell if you have the weights set up correctly in configuration > shipping/ packaging > Tare or if you have your minimum and maximum weights configured for each module, or if you have a minimum shipping price, so there's a lot that could be going wrong. I would suggest starting from the beginning with one module after either removing the compulsory states or updating you site to actually have states. The put in min and max values for prices, then for weights, enable Standard Parcels temporarily as it does up to 20Kg so you might get a visible result.
Thanks
Philip.
Thanks for your prompt answer, Philip. I will get the thinking half of this website building team to read it as I am a complete numpty. I am sure it will make complete sense to him :D
hello i am having a issue with Royal Mail 1st Class "Large Letter" when i set it. it comes up with sorry this can be determined at this time also i was wondering if there is a way i can set each product with it own postage cost
as i have 1 item that cost £1.99 and postage on that would cost me about 1.20
and then i have another item that cost like £39.99 and i want to set postage to that at £5
is this possible
The item is either too heavy, too expensive, or not expensive enough. Check the weight first because you really need to get one thing working before going futher.Quote:
Originally Posted by apsreptilesupplies
No But...Quote:
Originally Posted by apsreptilesupplies
So what you would do is set Royal mail large letters for items under £2.00 and royal mail packet or standard parcels for items over £2.00 and then adjust the rates in the text boxes.Quote:
Originally Posted by apsreptilesupplies
Thank you
Philip.
i am not to sure on the rates sorry i am new to all this
Get the large letter module working first.Quote:
Originally Posted by apsreptilesupplies
Then there are textareas with things in the modules like 0.1:3.00 which means charge £3.00 for a 0.1 Kg item so after you have got the modules working for your items where you've set a minimum price for "large letter" and every above that price goes by "packet", then adust the rates so you more expensive items go for £5.
I personally do not recommend this as you'll find one day that someone will order 5 £39.99 items and the postage cost won't really be "weight dependent" it would be flat rate and if you haven't worked out your profit margins, you may be loosing on the postage.
Philip.
Thank you im still having the probel with sorry this cant be determined so here is my setting for large letter
Royal Mail 1st Class "Large Letter" Rates. Weights in kg. Rates valid until 5th Apr 2009
Enable this shipping option
True
Hide Invalid Shipping
False
Tax Class
--none--
Sort Order
40
Minimum Order Value
0
Maximum Order Value
32.00
Handling Fee
1.0
Shipping rates in GB & Northern Ireland
0.1:0.48
0.2:1.20
0.3:1.50
0.4:2.00
and the waight is 2lbs can you see a problem with those setting and the cost of the itekm is £1.99
The royal mail only does large letters up to 750 grams and you have a 2 Kg item in your shopping cart.
is there anyway i could reastore the defult setting as i have messed with them way to much and i cant get it to work for the life of me